Hello Terrie,<br />Thank you for sharing your experience, and we sincerely apologize for the issues with your recent order as well as the delay in response. That’s certainly not the experience we want for our customers. Please contact us directly at customerservice&#64;creative-prc.us, and we’d be happy to assist by providing replacement parts or lights to resolve these issues. We appreciate your patience and the opportunity to make this right.

Thank you for your feedback. Please reach out to our customer service team at customerservice&#64;creative-prc.us with the following information: Your purchase order number. We appreciate your support and look forward to assisting you with this matter.