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Customer reviews for Charmin Ultra Soft 2-Ply Toilet Paper 24 rolls, 224 sheets/roll for
Charmin Ultra Soft 2-Ply Toilet Paper 24 rolls, 224 sheets/roll
4.5 out of 5 stars
stars4,834 ratings4,822 reviews
  1. 5 stars74% (3,597)
  2. 4 stars12% (586)
  3. 3 stars4% (203)
  4. 2 stars3% (142)
  5. 1 star6% (306)

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Showing 351-360 of 4,822 reviews
Dec 4, 2023
TPCustomer
1 out of 5 stars review

Improvement? Not!

Charmin, this last product you have put out touting it as a wonderful improvement is really taking from your customers in these days of inflation. Not only are the toilet paper sheets smaller and thinner these days, now you have scalloped the edges so that we get still less in every square! The ‘scallops’ do nothing to ensure a cleaner tear but now more has to be used to get ‘the job’ done. It’s not going to help you make money by making your customers use and thus buy more - your customers are going to, like me, go to another brand. Your competitors are lovin’ it.

Review from charmin.com
Helpful?4MH8GYQFHT7P13882458946
reply from Customer Care

We always want you to rely on Charmin for a consistently amazing experience. We're so sorry for any disappointment with our new scalloped perforations and that you felt the sheets were thinner than normal. Our TP rolls go through lots of quality checks to ensure perfect condition and optimal performance, so we'd love to gather some information for our Quality Assurance Team and try to make things right. Please give us a call at 1 (800) 777-1410.

Jan 13, 2024
Smurf
1 out of 5 stars review

Horrible Smooth Tear Toilet Paper

We've bought Charmin Ultra Soft Toilet Tissue for many, many years. I've spent 60 + years serving the United States Navy. There are roughly 1.4 million military personnel and families serving the United States. All of us are used to putting a Straight Edge on everything we do, i.e. folding Tee Shirts, Underware, towels, etc. With the new SMOOTH TEAR it is impossible to put a straight edge on toilet paper. Don't know where your engineering personnel came up with this Smooth Tear but it is horrible, if this isn't fixed you'll lose a lot of customers.

Review from charmin.com
Helpful?4MH8GYQFHT7P13882458946
reply from Customer Care

We understand your frustration and appreciate you sharing what happened to you. Our new Ultra Soft Rolls were upgraded to the Smooth Tear edges to make enjoying the go more convenient, and we regularly shut down our manufacturing lines to ensure you receive the superior quality you deserve. We're so beary sorry this wasn't the case for you. Hearing from loyal consumers like you means a lot to us, and we'd like to discuss your experience to help us improve. Call us at 1-800-777-1410, M - F, 9 a.m. to 6 p.m. EST, and we'll gladly assist you further.

Feb 14, 2015
ldbarnes
4 out of 5 stars review

Long Lasting

[This review was collected as part of a promotion.] We are not the type to stick with one particular brand so there's no loyalty to any one type. However, I have been surprised by the Charmin Ultra Soft. On the positive note, this is definitely one tissue is that it is strong while still being soft. It gets the job done without having lint everywhere. Another thing is how long the roll lasts. Typically we go through a few rolls a week. These however have lasted up to four rolls in one title that they boast of. Another good thing is that while they last long, they still fit on the standard size roll. On the negative, the toilet paper does seem to clog a little bit more than normal for us. After using a roll or two, this doesn't seem to be a problem anymore, but originally it was. All in all, I would definitely consider picking up the the ultra soft brand in the store when we go in. Typically we do not go for the softer brands, but this one seems to fill a niche that has been left behind (no pun intended), from the other brands.

Review from charmin.com
Helpful?4MH8GYQFHT7P13882458946
Mar 4, 2014
AtMyLimits
1 out of 5 stars review

Use it to floss??

The amazing shrinking Charmin - the first Mega rolls were truly Mega. Then they narrowed, and started falling off our tissue holder. We adjusted the holder, but the Mega rolls kept getting smaller and smaller. Now the rolls have narrowed again, prompting one to wonder if soon we'll be flossing with Charmin - what a mental picture that brings to mind! However, the last purchase was the worst - the so-called "Ultra-Strong" tissue was as thin as the thinnest single-ply tissue. The embossing was exaggerated to make the tissue appear thicker, and the rolls were loosely rolled to make them look larger. I've been loyal to the Charmin product through many changes, but P & G has stretched my loyalty to the limits, and I will no longer buy the Charmin products.

Review from charmin.com
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Jan 25, 2015
lthompson
5 out of 5 stars review

Charmin Ultra Soft

[This review was collected as part of a promotion.] Been using the Charmin Ultra Soft for about a week now and love it. At first I was unsure if I would like it because it did give off a little lint when I opened it. I usually buy whatever toilet paper is on sale or the cheapest. This is definitely worth the exta money. The rolls are exta large and extra soft and of course absorbent. I also use the toilet paper to wipe my makeup brushes and the makeup under my eyes. I do think the Charmin is much gentler on my skin. Thanks Charmin for giving me the opportunity to try your product.

Review from charmin.com
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Apr 18, 2017
Blue butterfly
5 out of 5 stars review

Bum happy

[This review was collected as part of a promotion.] This is like heaven to your tush. You will never have to worry if this brand will have your hand it poo. A little goes a long way. It last my family of five longer than any brand even with the excessive and unnecessary use of our teens.

Review from charmin.com
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Jul 13, 2017
Britt37
5 out of 5 stars review

The best

[This review was collected as part of a promotion.] This Charmin Ultra Soft is so soft.. I was shocked about only using a few pieces to wipe. It doesn't take 4 or 5 pieces to get your bottom clean.. It is thick enough to where your hands stay clean. It doesn't rip or tear... I think I may continue to use the Charmin Ultra Soft.

Review from charmin.com
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Jan 25, 2015
Anonymous
4 out of 5 stars review

Surprisingly Different

[This review was collected as part of a promotion.] When I shop for toilet paper, I tend to reach for the brand that offers me the quality I want for the best price. Most of the time, this means that I can buy a store brand equivalent and be satisfied. I almost never reach for the "name brand" products unless they are on sale. I just assumed that the quality of the product would be the same. I was surprised when I used Charmin Ultra Soft! I already had the store brand equivalent in my bathroom, and at first glance I could see that the Charmin was a lot thicker than the store brand equivalent. I also noticed that the Charmin actually lasted longer than the roll we normally use, which was also surprising for me. After using this product for the last few weeks, I would definitely consider replacing my "normal" toilet paper with this one.

Review from charmin.com
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Jan 30, 2015
Danettefenee
5 out of 5 stars review

ah the good life

[This review was collected as part of a promotion.] Wow! What can I say.... WOW! This is how toilet paper is suppose to be. This is how I remember back in the day toilet paper. It's nice and thick roll goes on and on. I keep waiting to have to replace the roll. The other brands need to be replaced almost daily. This roll has been on for days and is only half way thru. AND...oh it feels so nice. The hardest part is remember that you do not need a feet or two of paper to get the job done. Just a few squares and your good! I can't wait to replace my stock with the good stuff!

Review from charmin.com
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Jul 30, 2015
starchild888
5 out of 5 stars review

Charmin Ultra Soft

[This review was collected as part of a promotion.] Charmin Ultra Soft is the only toilet paper product that I use. I thank Charin for giving me the opportunity to review this product and share with the public. I have used Charmin Ultra Soft for years and it continues to be the best.

Review from charmin.com
Helpful?4MH8GYQFHT7P13882458946