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Customer reviews for Charmin Ultra Soft 2-Ply Toilet Paper 24 rolls, 224 sheets/roll for
Charmin Ultra Soft 2-Ply Toilet Paper 24 rolls, 224 sheets/roll
4.5 out of 5 stars
stars4,834 ratings4,822 reviews
  1. 5 stars74% (3,597)
  2. 4 stars12% (586)
  3. 3 stars4% (203)
  4. 2 stars3% (142)
  5. 1 star6% (306)

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Showing 1,731-1,740 of 4,822 reviews
Jun 5, 2014
K1989
3 out of 5 stars review

Completely Unsatisfied

I have been very disappointed with the Charmin Ultra Soft toilet paper I have been using recently. I have noticed things like an half of an inch being cut off each roll. I have bought multiple rolls and it barely fits between the springs, when you pull on the roll, it pops right out of the thing. It is very disappointing to me. The wiping area is also different. One must be careful where one puts ones fingers with the shorter width. I'm not at all happy with the change, and as I recall, the price did not reflect the 18 inches of missing toilet paper. With the past couple rolls I have bought, I have been having pieces left behind. In addition, I have been having issues with my toilet clogging and I haven’t been using that much toilet paper. I am completely unsatisfied with this product and will never buy it again.

Review from charmin.com
Helpful?4MH8GYQFHT7P13882458946
reply from CM

We’re sorry that you aren't happy with our TP! While the roll is slightly shorter, we also invested in the product to bring you a better bathroom experience. We know cost is important and strive to provide you a great TP at a better value. We’d love to chat with you more about this – would you mind reaching out to us at 1-800-777-1410 9AM-6PM Mon-Fri? Thanks so much!

Jan 28, 2015
wordsmithetc
5 out of 5 stars review

I am making the switch to Charmin Ultra Soft!

[This review was collected as part of a promotion.] It's a little weird to be reviewing my toilet paper, but after using these sample rolls of Charmin Ultra Soft, I now know that behind every great woman, is a great behind (and a roll of plush paper)! I previously used Charmin Ultra Strong, and I liked it very much, but the Ultra Soft is more luxurious. I find that with the Ultra Soft, I am using less and it just feels better. That's the "bottom" line!

Review from charmin.com
Helpful?4MH8GYQFHT7P13882458946
Jan 9, 2017
Karysma
5 out of 5 stars review

We love Charmin

[This review was collected as part of a promotion.] Charmin is our go to brand that we use in my house. Its the softest and lasts a long time. We tried the cheaper brand and no way would I ever buy them again. Actually, Charmin is a better bargain because it lasts longer!

Review from charmin.com
Helpful?4MH8GYQFHT7P13882458946
Feb 18, 2015
Margo1961
5 out of 5 stars review

Excellent Toilet Paper

[This review was collected as part of a promotion.] Charmin toilet paper is one of the softest, absorbent and you do not need to use a lot of it. It is a value for the money. I like it come in the big rolls, so the rolls do not have to changed so often.

Review from charmin.com
Helpful?4MH8GYQFHT7P13882458946
Jan 26, 2015
holly02042
4 out of 5 stars review

Is there such a thing as too soft?

[This review was collected as part of a promotion.] When asked to review Charmin from the company I was excited to try something new. With a family of 5, we certainly go through a ton of toilet paper! Especially with kids. I'm a very savvy shopper and love to save, so I do not always buy the popular name brands. With paper products there is a huge price difference!! When the package arrived from Charmin, everyone took a roll to keep in their bathroom. While it can be hard to determine whether it lasted longer or not than our regular brand, it was noticeably way softer! The kids more than anyone else in the house races about how it was so fluffy and soft. However, I personally found it to be too soft leaving bits and pieces flake off. The mega roll may have more absorbency per sheet, but I find no matter what brand you use, you tend to still use the same about of paper per use. I do feel Charmin is of much higher quality, but for the price difference alone, I'll stay with my "other" brand. Charmin is pictured on the bottom, the slightly larger roll.

Review from charmin.com
Helpful?4MH8GYQFHT7P13882458946
Feb 12, 2015
Anonymous
1 out of 5 stars review

Very unusable

What has happened to your very expensive paper? When unwinding it, it is like it is stapled about every other inch. Cannot get a good two piece to do the job. Not happy with the price I pay and getting a lot of paper I cannot use. I would not use this product again,

Review from charmin.com
Helpful?4MH8GYQFHT7P13882458946
reply from CR

Thank you for your feedback! We are sorry you are having issues with our product. Please contact us at 1-855-236-3353 Mon-Fri 9AM-6PM EST so we can discuss this further and make it better. We will share your feedback with our team.

Jan 29, 2019
RhondaJ
3 out of 5 stars review

Manufacturing problem

We've used Charmin Toilet Tissue for over 20 yrs. & have always found it to be of dependable quality. But for the last year we lose several inches of tissue from each roll because the starting end seems to have been stamped into the roll & thus we have to tear & waste a few inches from each roll before getting it started. The starting end used to just be lightly attached to the roll. I'm considering buying one of your competitors products that don't stamp the starting end into the roll. Living on a fixed income I watch our pennies & buy products that are a good value for my money.

Review from charmin.com
Helpful?4MH8GYQFHT7P13882458946
reply from The Charmin Team

After 20 years of loyalty, we'd really hate to lose you, Rhonda! We have many checks in place to ensure the quality of each and every roll, but it seems like a few rolls have slipped past us and reached you in less than awesome condition. We're so sorry about that! We'd be more than happy to help make up for this, just give us call at (800) 777-1410.

Jan 17, 2015
aurelien
5 out of 5 stars review

soft as fluffy clouds

[This review was collected as part of a promotion.] I could not wait to receive my Charmin ultra soft toilet tissue package. once I received my package I opened it and was so excited. I used it to remove my makeup, to wipe my son's nose, and I used it on my 21 month old baby's fragile dirty hands after fussing with her food. I love charmin ultra soft and I will recommend it to everyone I know.

Review from charmin.com
Helpful?4MH8GYQFHT7P13882458946
Jan 30, 2015
Pearl619
5 out of 5 stars review

Charmin ultra soft

[This review was collected as part of a promotion.] Soft toilet paper charmin ultra soft toilet paper the roll was a good size gentle not only on your tush but also on your nose. Don't have tissue for your running nose then I highly recommend that you use charmin ultra soft for that running nose not for just adults but for children's too heck do all ages from babies to grandparents CHARMIN ULTRA SOFT can be used where any gentleness needs to be used on your body from your bottom to your nose to anywhere so enjoy!!!!;").

Review from charmin.com
Helpful?4MH8GYQFHT7P13882458946
Jan 22, 2015
hott4hubb
5 out of 5 stars review

LOVE THIS TOILET PAPER

[This review was collected as part of a promotion.] I just received my product from CHARMIN!!!! I tried Charmin Ultra soft That I haven't in a while and I got to say I LOVE it. I always bought Cottenelle but I think I like this better. How are you guys liking it?

Review from charmin.com
Helpful?4MH8GYQFHT7P13882458946