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Customer reviews for Charmin Ultra Soft 2-Ply Toilet Paper 24 rolls, 224 sheets/roll for
Charmin Ultra Soft 2-Ply Toilet Paper 24 rolls, 224 sheets/roll
4.5 out of 5 stars
stars4,834 ratings4,822 reviews
  1. 5 stars74% (3,597)
  2. 4 stars12% (586)
  3. 3 stars4% (203)
  4. 2 stars3% (142)
  5. 1 star6% (306)

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Showing 1,401-1,410 of 4,822 reviews
May 9, 2014
bunsmith
2 out of 5 stars review

Charmin Sensitive

I have used the Charmin sensitive for a lot of years. Over the past few years you guys have continually changed first the size, then the quantity of size of the roll and now the quality of the paper. The last few I bought, the paper was so thin it tore in pieces when you tried to use it and the 2 ply wasn't even lined up correctly on the roll..when you tore it off it was uneven. You have constantly increased the price but lowered the quality as well as quantity and Id am terribly upset. There are only two brands that have the aloe in it. If you guys can't get it together and get this product back to what it was then I will be switching. We are paying way too much for a product that has consistently been reduced to inferior.

Review from charmin.com
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Feb 17, 2015
Ashleymonique88
5 out of 5 stars review

Best tissue ever!!

[This review was collected as part of a promotion.] This toilet tissue was amazing. I received it as a promotion from Charmin and I have to say I was not disappointed. My daughter happened to have a cold right around the time it came in the mail and she usually causes quite a fuss about getting her nose wiped but she was all for itwith this new soft toilet paper. I also loved that it was durable and strong while also being soft on my skin. I would definitely buy this product.

Review from charmin.com
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Apr 24, 2017
linda777
1 out of 5 stars review

Terrible

Terrible I am very concerned that no one is watching the manufacturer plant because i have a large family with 7 bathrooms and we buy in bulk. The cardboard rolls in the center are all bound and turned within the roll, It has made it so that for one thing it can not be put on a toilet paper holder and when you unroll them by hand it can only be used a third of the way then the entire roll falls to pieces. We purchased 3 large packs of 36 and they are all made faulty. Someone need to goo to the plant and d some checking on the employees and machines to make sure product is made properly. A little care in your product goes a long way. I would send photos but you do not have a place to upload photos.

Review from charmin.com
Helpful?4MH8GYQFHT7P13882458946
Feb 14, 2015
elcee2203
5 out of 5 stars review

Soft and strong - a winning combination

[This review was collected as part of a promotion.] I recently received a four pack of Charmin Ultra Soft, sent to me directly from Charmin. I had tried Charmin Basic, but never Ultra Soft. Wow - I am now a believer...and a buyer!! The paper was so soft and comfortable, yet amazingly strong with endurance when it was needed. It is so much better than many other toilet paper I have tried and definitely a good value for the money!!

Review from charmin.com
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May 1, 2016
amomstake
5 out of 5 stars review

Soft & Cushy Heaven!

My whole crew loves Charmin Ultra Soft!! I switched the rolls from a store brand and my husband even made a comment a day or two later: "I really like that new toilet paper you got." You know it's good when the man of the house notices the change! **I received samples and compensation for post on my blog to try Charmin Ultra Soft. All opinions are my own.

Review from charmin.com
Helpful?4MH8GYQFHT7P13882458946
Jul 5, 2017
Savannahmb
5 out of 5 stars review

So SOFT

[This review was collected as part of a promotion.] When I'm looking for a great toilet paper, I want something with great strength and something soft! This lasted so much longer than the normal store brand. I'm definitely switching to this brand from now on.

Review from charmin.com
Helpful?4MH8GYQFHT7P13882458946
Oct 16, 2021
UnSatCust
1 out of 5 stars review

New Process Makes This The Worse TP!

Over the last few months there have been numerous complaints of bad batches and I received one of them. According to the “CharminTeam” this was due to a change in the embossing process that may make the texture feel thinner or coarse. However, you feel it is the same quality when it is clearly not. Why change a good thing? It feels both thin and coarse now compared to before. We will not purchase any new products until you correct this issue. It doesn’t feel the same no matter what you say. Your QA dropped the ball as real customers can clearly tell the difference in quality. It feels like you cheaped out while elevating the cost.

Review from charmin.com
Helpful?4MH8GYQFHT7P13882458946
reply from The Charmin Team

We're sorry to hear that a loyal Charmin fan like you has been having this experience, since our TP goes through many quality checks to ensure that you enjoy the go. We do heavily rely on feedback such as this, and we'll be sure to let our team know how you feel. The last change we made to our Charmin Ultra Soft was in February 2020, when we increased the softness. We also updated our Ultra Soft in 2019 to feature a new emboss. We'd be happy to look into this further for you and see how we can best help. When you have a chance, please give us a call at (800) 777-1410.

Dec 28, 2016
Jenn0218
5 out of 5 stars review

Mrs

[This review was collected as part of a promotion.] Charmin extra soft if one of the best toilet papers I have ever tried. It's soft durable no wasting not like cheap toilet paper. I definitely would recommend this to my family and friends especially perfect with the holiday season to keep in your house dormitory guests.

Review from charmin.com
Helpful?4MH8GYQFHT7P13882458946
Jan 22, 2015
olivehawk
5 out of 5 stars review

Soft and comfortable

[This review was collected as part of a promotion.] Just love this new bathroom paper. It's strong and very soft. Not flimsy like some of the other brands. These rolls seem to have more paper on them as they last a longer time than my usual rolls which means I don't have to change them as often .... a big plus.

Review from charmin.com
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Jan 10, 2017
USAF65
5 out of 5 stars review

Greatest Tissue Ever

[This review was collected as part of a promotion.] This is a fantastic line of high quality products for all of your bath care needs it's durable but yet super soft. Leaves you feeling clean. And it's so durable you use less tissue! Great value for your money, using Charmin actually saves you money! Go ahead and try Charmin to experience ultimate softness!

Review from charmin.com
Helpful?4MH8GYQFHT7P13882458946