Customer reviews for Member's Mark 11-Piece Modern Ceramic Cookware Set forMember photos









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Garbage
I bought this set about 6 months ago and I have to say it is garbage! The lids and rims of the pots have chipped and peeled off. I followed all the instructions on how to care and cook in them and still they did not last. I have never had to replace my set so soon. Do not recommend.



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We are sorry to hear about your experience and thank you for following all the instructions. We would like to emphasize that please avoid sudden temperature change (thermal shock) on the cookware surface. Besides, carefully move the pots and lids on and off any places. Please know all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned for a full refund anytime.
Pots and Pans
Not happy with the set at all. Maybe if you don't cook that often it wouldn't be so bad. I haven't used them on high heat nor have I used cooking spray in them and food is already sticking after only a couple months. I have hand washed them and I have never put them in the oven. Would Ipurchase again....NO! In fact, I'm already looking elsewhere for a new set. You really do get what you pay for.
We are sorry to hear you are unhappy with the set, Lynn. To restore the performance of the non-stick surface, we recommend a deep cleaning method. This involves soaking the cookware overnight in hot, soapy water and thoroughly washing the surface the next morning. Please know you can exchange or return the set for a full refund anytime as part of the Member's Mark 100% Satisfaction Guarantee.
Not flat enough for an induction stovetop
This cookware set is very beautiful! We are so sad to have to return it. I purchased this because I got a new induction cooktop and needed the appropriate type of pans and these were SO pretty and priced well! A month after I had my stove, I had a problem with the control panel and had the appliance tech come to service the oven. While he was there I expressed my disappointment that it took forever to boil water on a stovetop that was marketed to take mere seconds. He told me to get my iron frying pan and my member's mark frying pan and put them both on the stove at the same time to test the stove out. the iron pan boiled in 3 seconds!!!! the members mark pan took 10 minutes :( we switched burners to make sure and it was the same result. The tech turned the pots over and used a level on the bottom of the pan set and with each pot only one ring of dots was level and touching the glass top. If the pots are not flat and able to touch the stove surface then they can't work. I love these pots and really hate to return them. They would work well on a gas stove (maybe an electric?) but not an induction stovetop.
We are sorry to hear your experience, PJ. Iron cookware naturally heats faster on an induction cooktop compared to aluminum cookware. In fact, aluminum material is not compatible with induction cooktops. To enable the induction function, we add an magnetic stainless steel base on our modern set through impact bonding technique. Induction cooktops heat the aluminum cookware through electromagnetic induction, and it doesn’t require the cookware to make perfectly even contact with the surface. A slightly concave bottom of the cookware is specially designed to ensure stability on the induction cooktop after heating. We appreciate your review, as it provides an opportunity for us to identify areas that require attention and make continual improvements. As a reminder, all Member's Mark items can be exchanged or returned for a full refund as part of the 100% Satisfaction Guarantee.
Love them
Like others we really wanted to cream colored but haven’t caught them in stock so we bought the navy/gold and they are beautiful! I was hesitant to order because reviews complained about the induction capabilities but figured I could easily return if they didn’t work. THEY WORK on induction. Like any induction pan, you have to use the appropriate burner. My only complaint is that they really require a light oil every single time you use them and are not the most nonstick they should be. But it’s ok they make up for that small flaw with cost. I’m pretty gentle with my pans but 2 lids came with rubbed off paint along the edge of the lids. That didn’t bother me so much but that’s why they lost a star.
Chips
Bought this set immediacy when they dropped. Unfortunately, the blue paint is chipping off. We even baby these pots/pans and wash/use them exactly according to directions. The non stick is still fantastic but I’ll have to toss em waaaaay sooner than I should have to. I bought these end of November and it’s April!! Pots and pans should be way more durable than that.
We are very sorry to hear that you had a negative experience. We will keep it in mind as we work on improving our products. If you're not happy we're happy to take them back and issue a refund. We appreciate your feedback!
Not for everyday use!
When these pots came I really Wa sun love with them. They looked so great. However, after maybe a month I noticed the rim of the pan chipping away. Idk if it’s from the lid or just poor coating. Also, initially there was no sticking but after a few months they began to stick as well. I only use silicone to cook with. The pans that I don’t use that often aren’t as bad but I do cook everyday. This may be cool for a small family or a first pot set but if you cook often and are used to decent cookware this may not be the best choice. But if you’re looking for a nice set to look at, it is easy on the eye until you start to use it.
Verified Purchase
I absolutely love these!
I’d been watching forever for these to be back in stock. I really wanted the cream/gold set, but none of the colors had been available. One morning I saw the red was back in stock, so I ordered those. Later that afternoon I was showing them to my daughter, and the cream was back!! I quickly ordered a set of the cream. My daughter is now the proud owner of the red set (her favorite color). The cream set is just gorgeous. I seasoned as directed, and hand wash them only. I haven’t had any issues with chipping or any food sticking. I just wish there was a matching large stock pot available. I need something larger for soups and pasta sauce. I also bought the cream colored Member’s Mark casserole dish set to compliment my new pots & pans.
Excellent functionality, a few cosmetic issues
Overall, I love these pans! They are an excellent nonstick pan that doesn’t have teflon. They are super easy to clean and I love that they’re half the price (or less) than the designer brands. My two complaints are purely cosmetic and have nothing to do with how they work. They scratch super easily so you have to be careful with storage, cleaning, what utensils you use, etc. I also got the cream color pans which are beautiful but can stain if you cook with things like turmeric. I was able to get the stains out, but definitely something I didn’t anticipate-probably wouldn’t be an issues with the darker colors. From what I’ve heard the issues with staining and scratching are common to all ceramic pans and just something you have to be aware of when you make the switch. I still highly recommend these pans if you are looking to switch to ceramic. They are super affordable and high quality!
Worst Experience Ever
Ordered this for a Christmas present and Sam's never delivered plus their customer service was zero help with helping me locate it at a local club. In fact, one of the customer service reps put me on hold and never came back. By far, one of the worst online buying experiences I've ever encountered... I can't see myself or my family buying much from this company in the future because they're terrible!!!
We're sorry for this experience, Crunch1, and ask that you please contact Member Support at (888) 301-0332 and give them an opportunity to make this right for you.
BEWARE WORST SET EVER
If you actually cook and don't just buy a cookware set for looks this is NOT for you. Everything sticks to the pans no matter what you do. They are impossible to clean because everything sticks, The pot and pan handles get blistering hot unlike others so be careful when handling. I had such high hopes. I am not sure if I got a bad set or what the deal is with them but please beware.
We are sorry to hear about your experience, AT. The dual-riveted cast stainless steel handles are designed to stay cool and comfortable while you're cooking. But metal handles will get hot in the oven or cooking with extremely high heat. We recommend using potholders when removing the lids, pots and pans. This may include soaking overnight in hot, soapy water and then thoroughly washing the surface the following day. Please know you can exchange or return this set anytime as part of the Member's Mark 100% Satisfaction Guarantee.