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Customer reviews for Member's Mark 11-Piece Modern Ceramic Cookware Set for
Member's Mark 11-Piece Modern Ceramic Cookware Set
4.4 out of 5 stars
stars
2,369 ratings1,132 reviews
  1. 5 stars77% (1,827)
  2. 4 stars7% (156)
  3. 3 stars5% (117)
  4. 2 stars4% (98)
  5. 1 star7% (171)

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Showing 101-110 of 1,132 reviews
May 22, 2023
Reviewer name: AT
1 out of 5 stars
1 out of 5 stars review

BEWARE WORST SET EVER

If you actually cook and don't just buy a cookware set for looks this is NOT for you. Everything sticks to the pans no matter what you do. They are impossible to clean because everything sticks, The pot and pan handles get blistering hot unlike others so be careful when handling. I had such high hopes. I am not sure if I got a bad set or what the deal is with them but please beware.

Helpful?126TMDE7O1CX13881702795
reply from Member's Mark

We are sorry to hear about your experience, AT. The dual-riveted cast stainless steel handles are designed to stay cool and comfortable while you're cooking. But metal handles will get hot in the oven or cooking with extremely high heat. We recommend using potholders when removing the lids, pots and pans. This may include soaking overnight in hot, soapy water and then thoroughly washing the surface the following day. Please know you can exchange or return this set anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Jul 1, 2023
Reviewer name: Sass
1 out of 5 stars
1 out of 5 stars review

Cream Color Stains NOT WORTH IT

I was so excited to get the beautiful cream color pans, they look so aesthetically pleasing when you originally buy it. I followed the care directions but no matter what they stain on both cream color portion and on the inside of the pan (note: the pots only stain on the outside). The stain is impossible to remove and looks so disgusting and unappetizing to cook on. The handles for both pots and pans get super hot when cooking, a oven mitt is needed when moving the pan/pot while cooking.

Helpful?126TMDE7O1CX13881702795
reply from Member's Mark

We’d like to provide you with some helpful tips to maintain the superior nonstick performance and shine of your cookware: It is advisable to cook on low to medium heat to prevent issues such as metal fatigue, warping, deformation, deterioration of the non-stick coating, chipping, and discoloration, which can be caused by high heat and thermal shock. While our product is dishwasher safe, we highly recommend hand washing for better results. Always ensure that the cookware has cooled down to room temperature before washing it. It is important not to allow open flames to climb up the walls of the cookware. Please know all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned for a full refund anytime.

Dec 24, 2024
Reviewer name: Crunch1
1 out of 5 stars
1 out of 5 stars review

Worst Experience Ever

Ordered this for a Christmas present and Sam's never delivered plus their customer service was zero help with helping me locate it at a local club. In fact, one of the customer service reps put me on hold and never came back. By far, one of the worst online buying experiences I've ever encountered... I can't see myself or my family buying much from this company in the future because they're terrible!!!

Helpful?126TMDE7O1CX13881702795
reply from Member's Mark Team

We're sorry for this experience, Crunch1, and ask that you please contact Member Support at (888) 301-0332 and give them an opportunity to make this right for you.

Oct 8, 2022
Reviewer name: Texas girl
5 out of 5 stars
5 out of 5 stars review

amazing

I bought this set based off of reviews on here and I am very thankful I did. My mom and I both love it! It looks gorgeous (I’ve only had it for a month of almost daily use, and I haven’t noticed any chipping on the exterior or interior) and it is truly non stick. It cleans up beautifully too. I have been babying it to be honest, due to the reviews saying it chips but so far so good.

Helpful?126TMDE7O1CX13881702795
Mar 16, 2025
Reviewer name: Rebo3
1 out of 5 stars
1 out of 5 stars review

Really not worth it

Had these pans less than a year and several had to be tossed out cause they would constantly burn eggs even with oil. The food would get stuck in middle from uneven heat distribution which I dont have with other pans. Save yourself the money and get another brand. Im going to try stainless steel to stay away from nonstick cause this was horrible experience.

Helpful?126TMDE7O1CX13881702795
reply from Member's Mark Team

We're sorry for your experience with the cookware set, Rebo3. To restore the non-stick performance, we recommend soaking the cookware overnight in hot, soapy water and thoroughly washing the surface the next morning. As a reminder, always use on low to medium heat and avoid sudden temperature change on the cookware itself. If you would, contact Member Support at (888) 301-0332 and they can assist you with a full refund or exchange for this set if you are still unhappy.

Mar 23, 2022
Reviewer name: Jean
5 out of 5 stars
5 out of 5 stars review

Just what I wanted

This pot and pan set is wonderful! I was looking for a cheaper version than the popular name brand set and this is perfect. I noticed a lot of complaints on here about the quality of the set as well as different dishes sticking to the pots and pans. I think that some of the complaints are due to individuals not taking the time to read the instructions prior to first using the set. It states that you should wash them with warm water, dry them thoroughly, season them with an oil of your choice similar to what you would do with a cast iron set, allow them to cool completely, and rinse them again with warm water and soap. I think if you do this and you never use at a temperature higher than medium you should be fine. It’s also important to know your stove, some people might say medium is a level five and under while others may have to cook at a level six and so forth. There are also several other “do not’s in the care instructions. None of which were absolute deal breakers for me. Ultimately, I have not had any issues with the set. If you’re interested in purchasing I’d encourage you to buy and try it out for yourself.

Helpful?126TMDE7O1CX13881702795
Dec 24, 2022
Reviewer name: Deb
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this cookware.

We bought this wanting for a healthier and safer cookware and we love it! This cookware requires very limited oil or butter and cleans up so easy. Great for foods requiring low or medium heat. Not meant for high heat but we have cast iron for that. The bonus is it looks great too!

Helpful?126TMDE7O1CX13881702795
Aug 11, 2024
Reviewer name: Ryan Webb
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Durability is Lacking

These pans are great for day to day use, especially at that price point. We did experience the skillets losing their non-stick properties after about 4 months. These skillets were used daily, and otherwise have held up very well. Sam’s warranty was contacted and they replaced the skillets with no issue.

Helpful?126TMDE7O1CX13881702795
reply from Member's Mark Team

To restore the non-stick performance, we recommend soaking the cookware overnight in hot, soapy water and thoroughly washing the surface the next morning. As a reminder: 1) Use it on low to medium heat consistently. 2) Ensure it cools to room temperature before washing. 3) Hand washing recommended although dishwasher safe. If you are still unhappy, please know you can exchange or return the set for a full refund as part of the Member's Mark 100% Satisfaction Guarantee.

Jul 18, 2022
Reviewer name: Peggy M
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazing, love them , highly recommend!!

Best pans I have ever owned .There are a few steps that need to be done before use but followed directions, cooks great and even got the color I wanted. Was alittle bit hesitant to get at first because I have never used ceramic or even thought about using until I read how they are free of 3 different chemicals that other pots and pans carry and that was the deciding factor. Love them would highly recommend.

Helpful?126TMDE7O1CX13881702795
Mar 8, 2024
Reviewer name: Miss Mississippi
1 out of 5 stars
1 out of 5 stars review

Would not recommend-non-stick coating is fragile

I bought this set when I moved into our new house, Oct 2022. I have been using them regularly and usually hand wash them. I love the thickness of the pans and have had no trouble with things sticking but I would not buy them again and would not recommend them to anyone. I started noticing the coating was chipping off around the top edge on my pots that I have stacked. Then I noticed the non-stick coating is chipping off inside the sauce pan. I haven't noticed it happening yet on the skillets. It's a beautiful set but will not last and it's not exactly a throw away price. I paid a little more thinking I would get better quality. I don't want any of the coating getting into our food so I have one less sauce pan. HomeGoods, here I come. Probably should have purchased them from there in the first place.

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Helpful?126TMDE7O1CX13881702795
reply from Member's Mark Team

We're sorry for this experience with the set, Miss. Please know you can exchange or return it for a full refund as part of the Member's Mark 100% Satisfaction Guarantee. We do have a few tips to help maintain your set: Use cookware protectors when stacking pieces. Refrain from using metal utensils or hard objects on the surface of the cookware.