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Customer reviews for ZINUS Night Therapy 13” Medium Firm Euro Top Hybrid Mattress for
ZINUS Night Therapy 13” Medium Firm Euro Top Hybrid Mattress

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Showing 21-30 of 560 reviews
Dec 9, 2020
Susan
1 out of 5 stars review

Verified Purchase

Inconsistent!

Got same mattress in smaller size so i ordered it in queen since it was very firm for my bad back. The queen size is not even close to as firm as the Full size was. Very Disappointing!!

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reply from Zinus

Hello Susan, Thank you for your review and we apologize that you are experiencing issues with your purchase. If you are still within your return time frame with Sam's Club, Please reach out to their Customer Service team for further assistance at 1 (888) 746-7726. They would be happy to look into this matter further. Thank you.

Aug 13, 2017
Tinkerbell
3 out of 5 stars review

Verified Purchase

I am not sure what to say. It is a great mattress but, very firm. I bought it for the guest bedroom. But, my husband and kids don't like it. I am nervous because I have family coming this week. I wish the mattress was a little softer especially compared to the other mattresses in the house. I am saying it is a bad mattress but, just very firm. My husband my 9 and 10 year old boys and myself sat on the bed and it did not move. That's how firm it is.

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Nov 29, 2017
Deej
4 out of 5 stars review

Verified Purchase

Better Than Expected

We weren't sure what to expect at this low price point. The box arrived and we couldn't believe a queen mattress could possibly fit in it. It popped out and took shape very quickly. The mattress is well made and it is quite firm. We have a plateform bed, so it may be firmer because of that. I purchased a 2” gel topper and a high loft mattress pad and now it's perfect. With the mattress, topper and pad we were still under 400.00. So far, we are happy we went for it!

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Aug 26, 2017
SalG
5 out of 5 stars review

Verified Purchase

Comfortable

I have chronic lower back pain and my previous mattress just wasn't doing the job. I searched on line for a mattress of this caliber and found the pries to be extremely high. I found this one from an ad I received in my email from Sam's Club and couldn't believe the price so with a 10 year warranty, I decided to purchase. I am so glad I did a I received the best nights sleep immediately. Only a month old and so far I am Extremely satisfied.

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Feb 15, 2021
Kelly Yannucci
3 out of 5 stars review

Verified Purchase

Not as comfortable.

Without being able to see or test the mattress first, it's fine. Fairly comfortable but the memory foam still compresses and stays compressed so it still hits painful pressure points. I did wait a full 4 days to allow full expansion as I had to have help because mattresses are no longer made with handles. Should I ever buy another, I'll skip the memory foam completely but that's a personal preference.

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Mar 20, 2021
RHudsonrn
4 out of 5 stars review

Verified Purchase

Good mattress for pricepoint

I'm overall happy with this product. Took a few days (as expected) for the mattress to puff up and unfold all the way. There was a slight smell that dissipated within a few days as well. My only complaints were that it did have what looked like small pencil eraser sized rust color stains in one or two spots and the stitching was loose in about a four inch section. But for an inexpensive mattress I am happy with the comfort of the item.

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Aug 20, 2016
Preferred
5 out of 5 stars review

Verified Purchase

Excellent product

I bought 2 twin mattresses for our granddaughters room in our house. We were so delighted with the beds that bought 3 queen mattresses for our rental unit. The online purchase was easy and they ship in a box which makes it easy to receive and install. Love them...

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reply from BetterZZZZ

We are thrilled to know you're continuing to purchase our products. Happy to know you made a total of five orders with us. Thank you for your great review!

Jul 11, 2021
Linda
5 out of 5 stars review

Verified Purchase

Great rest and workmanship

This is my third icoil mattress and love it so comfortable and supportive

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Jan 13, 2021
Chris
1 out of 5 stars review

Verified Purchase

NA

Mattress is very uncomfortable its not firm enough.

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reply from Zinus

Hello Chris, We are sorry to hear that you've had this experience. The degree of firmness each customer experiences varies depending on their preference and body type. That being said, we take your sleep seriously. Please contact Sam's Club Customer Service department immediately as they would like to assist you in any way that you would like to proceed, they can be contacted at 1 (888) 746-7726, Thank you.

Nov 7, 2022
KK
3 out of 5 stars review

Verified Purchase

Not comfortable

Much firmer than expected, we will have to get a memory foam topper. Very disappointing.

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