Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size

Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for

Member's Mark Total Protection Incontinence Underwear for Women, Choose Size

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4.6 out of 5 stars

stars5,474 ratings1,564 reviews

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Showing 421-430 of 1,564 reviews

Mar 12, 2024

The Critique

5 out of 5 stars review

Verified Purchase

Member's Mark over Higher Priced Brands

I have been using the members mark brand for some time, they rate ( in my mind) much better than the higher priced depends brand.

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Sep 20, 2024

Gwen

5 out of 5 stars review

Verified Purchase

Reliable

I have been purchasing these for my mom for Atleast 3-4 years. She refuses to wear anything else but these. Great price!

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Jul 16, 2023

5 out of 5 stars review

Verified Purchase

Great product!

I buy these for my Granny, and she said these are better than the name brand ones, with better fit and leakage protection.

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Mar 18, 2026

Dianna

1 out of 5 stars review

Smell

Opened box, had two sleeves in plastic, open plastic and the smell was overwhelming. Like a very strong plastic chemical. Had to take them outside and air them out. was really disappointed and will not purchase again.

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reply from Consumer Relations

Good Morning Dianna, We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain pertinent manufacturing information to investigate your concerns. Hope to hear from you.

Mar 12, 2026

PAMELA

1 out of 5 stars review

crotch needs to be made much wider and thicker/more absorbent to stop leaks!!! what a mess when you cant make it to bathroom and this that you are wearing allows pee to roll down both legs!!! :(

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reply from Consumer Relations

Good Morning Pamela, We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Mar 15, 2026

ANGELA

5 out of 5 stars review

I purchased these for my mother who is in a dementia nursing home. The mediums fit her 5'3"/ 120 frame perfectly. She never soils her clothing when wearing these. I will continue purchasing these at this great price.

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Jul 25, 2021

Gaby

2 out of 5 stars review

First time buyer...will not buy again

I purchased these for my mom based on the almost five stars rating. My mistake was not reading the recent reviews. They are way too small, not what she expected. Will go back to Tena or some of the other brands. Will return them tomorrow.

Helpful?

reply from Consumer Relations

Hi Gaby. Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Sep 27, 2021

Dodie

1 out of 5 stars review

please bring back previous type

Please bring back the previous ones that were made for men and women. Have tried 3 different ones and they don’t compare. Always get x large, and other brands are skimpy.

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reply from Consumer Relations

Good morning and thank you for your loyal patronage. The Members Mark XL Unisex Underwear has been discontinued. But, please call our customer service line at 888-301-0332. They might be able to reach out to the manufacturer for other options.

Nov 5, 2021

Sandra 39

1 out of 5 stars review

Size is not the same!

I have bought this for a long time now, however the last box I bought in size large I thought I gained 10 lbs!! They were so tight around my waist they rolled down to the middle of my stomach. Why oh why did you change them?

Helpful?

reply from Consumer Relations

Hi Sandra! We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Sep 2, 2021

Unsatisfied

1 out of 5 stars review

Bad choice

Poorly made, uncomfortable design feel like wearing a thong. The pad is thinner and non absorbent leaks. I returned these, would rather pay more than being embarrassed in public

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reply from Consumer Relations

We appreciate you contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.