Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Women, Choose Size
4.6 out of 5 stars
stars
5,527 ratings1,574 reviews
  1. 5 stars80% (4,399)
  2. 4 stars11% (613)
  3. 3 stars4% (203)
  4. 2 stars2% (95)
  5. 1 star4% (217)

Member photos

  • +67 images
Sort by |
Showing 221-230 of 1,574 reviews
Oct 20, 2025
Country Girl
5 out of 5 stars review

Verified Purchase

Helping family members

These adult pullups handle the job. Two or three accidents, saves on sheet washing.

Helpful?5GU7CLX9CFHV13881114383
Oct 14, 2025
Jb
5 out of 5 stars review

Verified Purchase

Goof product for the money

These work very well for my mom and have better fit and capacity than name brand

Helpful?5GU7CLX9CFHV13881114383
Jul 18, 2024
Smiln60
3 out of 5 stars review

Just not the same as my other brand

The coverage area isn’t quite the same as my previous brand. I wish the back would be designed to have better coverage. The brand I normally use may cost a bit more, but I’m going back to it. Unfortunately Sam’s doesn’t carry the brand I really like. These run a little small.

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with coverage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Nov 11, 2024
Lainabee
1 out of 5 stars review

Nope

The fit is fine & they are comfortable. I usually buy Depends, but the Members Mark price was very tempting. The problem is the padding bunches up right where it is needed & defeats the purpose they were made for. Save your money they are not worth the amount you save.

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

Good Morning! Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 . We are happy to assist and promise to refund or replace any item you find unsatisfactory.

Jan 7, 2024
Anastasia
1 out of 5 stars review

Verified Purchase

Incontinence underwear

Not durable, runs small

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

Good Morning Anastasia, We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Jul 31, 2021
Mothers Keeper
3 out of 5 stars review

New and Improved Run Smaller

Have been purchasing Member's Mark size S/M for years. Recently the sizing changed to Small OR Medium. I went with medium just to make sure... They are too small. Just ordered the Large. Note to first time buyers - they run small. Can I return a package that is missing one?

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Jun 1, 2025
Judymg
2 out of 5 stars review

Loosing my trust

I have purchased this product over the past couple of years. It seems lately that they don't absorb like they did. I'm finding myself cleaning myself and the floor in the wee hours of the morning, at 70 yrs is a chore and a pain. I often have a hard time getting back to sleep. And on top of that I've had to buy extra pads for the bed and floor taking money from my food budget. I'm very disappointed in the fall from a good product to less than average.

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Apr 9, 2022
CONCERNED
2 out of 5 stars review

SIZE ISSUE

Like other reviews, the new manufactured adult underwear is smaller. The previous manufactured ones S/M size fit perfectly. The new ones need to go to the L size. Because the fit is too small there will be problems with leakage, tears and rash problems. Quality control should have picked up on that. Especially this kind of merchandise. Once opened and one is used you cannot return the rest.

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Sep 14, 2021
palmer01
4 out of 5 stars review

Members Mark women’s total protection underwear

I have been wearing MM underwear for 9 years. For some reason you switched suppliers. The old underwear I wore size S-M, excellent fit. With the new supplier, I ordered a size M, I can hardly get them on and their very tight. I followed the size chart and I’m within what your chart shows. Wondering what’s going on? I guess I’ll have to move up to L. Like the product just not the size chart!!

Helpful?5GU7CLX9CFHV13881114383
Sep 24, 2024
Sylvia
1 out of 5 stars review

Verified Purchase

Do not fit well around the legs snd not enough pad

Good price but they leak

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

Good Morning Sylvia, We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.