Haven't had this a year and the bed is stuck in upright. I have checked connections and changed batteries in remote. nothing.. I got this for my elderly mother and was so pleased for a minute. Will try to get a hold of manufacturer to see if they can assist. Tired of spending money on things that just do not last.

great value compared to competitors, nearly half price of others. We did have an issue of the foot of the bed we stuck in the raised position on one side (split cal king). Since this is a Members Mark brand it has 100% satisfaction guaranty, so you can return it any time in the future if there are issues. Sam's did offer to ship a replacement and pickup the ours that was stuck. Instead of hassling with the return, I contacted the manufacturer and the shipped out all new parts (power supply, CPU controller box, and the motor and actuator). The replacement is simple only 2 screws to remove the CPU, everything else has clips/connectors, no tools required. The adjustable bed frame itself is a newer model than listed in the description, they are shipping the newer MMKD3 model, which is now zero-clearance and has new controller and redesigned frame. We are sleeping better now, don't like sleeping on a flat bed anymore.

I had a lot a reservations about buying this base. I thought because if it was cheap it couldn’t be good. I researched, read everything I could including reviews and decided to take a chance on it. That was one of the best decisions I’ve ever made. It is whisper quiet, works very well, is very simple to put together basically it is almost completely out together,you just put on the legs and hook up the wiring. It is very heavy so you have to have at least two people to carry and assemble it. I have no regrets about buying this adjustable base.

I bought this particular frame because of the price and reviews. Let me say the reviews are true, and the price Is still unbelievable. I was afraid I was going to need to buy a new mattress for an adjustable frame, but this one handles my mattress like a champ! Look no further, buy THIS one!

The frame itself is great, no complaints. The big winner of the system is the app. They need to sell their Bluetooth connection secrets to other apps! Every time I open the app it connects to the bed before I even touch the screen. It is so fast and 100% connectivity every time. I want that in all my other Bluetooth devices lol!

Member's Mark Queen Adjustable Base - Item # 980249451. Should've purchased an adjustable base years ago. Definately helps mitigate reflux/sleep apnea. No issues with delivery. Functions as described. Quick set up with 2 moderately strong adults. Set on side, screw on feet, flip over and place base in bed frame. I paired it with the Members Mark 12" Queen mattress. Member's Mark Hotel Premier 12" Queen Mattress - Item 980264888 The mattress does not sag through the support to any measurable degree as some describe. The negative reviews here are inconsistent with my experience. I'm glad I dismissed these reviews and purchased this adjustable base.

Bottom line, ordered two and will be returning both. First off, FedEx ground is not a good choice for shipping. Both arrived with multiple holes in the cardboard and the products damaged. The first one has a terrible mildew smell that a bucket of Lysol won't take out. I was quite excited to find a base with this many features at the great Sam's price. But unfortunately, the two I received are just not up to Quality standards. I contacted Sam's customer and their only solution was to order a third. Due to the size, these won't be the easiest things one can return to the store. If anyone with Sam's wants to reach out I'd be happy to discuss further.

As advertised. This was our first purchase of an adjustable bed. We used it with the hybrid out of box mattress. It’s comfortable for hanging out on with the zero gravity setting. When we sleep, we sleep in it flat. It’s a heavy piece of furniture so make sure to have more than one person to move it. Assembly is simple.

Heavy and needed help carrying up stairs. It was easy to pull together. Enjoy having the ability to vary the height. The head moves at such a high degree it is essential straight up. Nice storage available under and like not seeing metal. Disappointed that my former headboard did not attach. I am sure it would with a bracket.

I am really shocked at all of the great reviews. We purchased a king size...my biggest (only) complaint with it is that it is essentially just fabric and a plastic sheet wrapped around a few metal supports, with about 2 feet between metal supports, which hold up the mattress. When you're laying down, the mattress sags below the supports and you can really feel all of the parts of this bed underneath. Now I know why other brands are more expensive - they're essentially like a box spring cut in 3 pieces to allow support for the mattress, not just fabric stretched over a few metal beams. Setup was easy. Shipping was terrible - box arrived mangled however the product was NOT damaged, but it was left blocking the main entrance to our apartment building, and we did have to carry up to the 3rd floor. I think FedEx isn't suitable as a shipper for this, but not Sam's fault. I think we will be returning this and, unfortunately, opting for a more expensive one.