The frame itself is great, no complaints. The big winner of the system is the app. They need to sell their Bluetooth connection secrets to other apps! Every time I open the app it connects to the bed before I even touch the screen. It is so fast and 100% connectivity every time. I want that in all my other Bluetooth devices lol!

Bottom line, ordered two and will be returning both. First off, FedEx ground is not a good choice for shipping. Both arrived with multiple holes in the cardboard and the products damaged. The first one has a terrible mildew smell that a bucket of Lysol won't take out. I was quite excited to find a base with this many features at the great Sam's price. But unfortunately, the two I received are just not up to Quality standards. I contacted Sam's customer and their only solution was to order a third. Due to the size, these won't be the easiest things one can return to the store. If anyone with Sam's wants to reach out I'd be happy to discuss further.

bought a king and a queen version. Queen version screen broke while tightening the leg, unable to drill it out so forced to use a 2x4 fix. Poorly designed leg supports and got zero help from Samsclub customer service to address other concerns. Did not receive the mattress stay inside the box so the mattress tends to slide down a little when raising the bed.

I purchased the adjustable base in a queen. I was able to get it out of the box and set it up without any assistance, but trust me, it would be a lot easier with assistance just because it's big, bulky, and moves when you don't want it to. It was simple to plug in and screw the legs on. I like that the leg height is adjustable and it's quiet while in motion. The only reason I did not give the review 5 stars is because I struggled for quite a while to get the bar in that keeps the mattress from sliding. The right side went in easy. The left side I struggled with. I ended up sticking a screwdriver in the hole to stretch it out a little and then I was able to get it in. Turns out I didn't need the bar as my mattress is not sliding. I will add, when I first put it together it was with my mattress alone. The remote is great, and I sleep much better. However, I use a 3 inch memory foam mattress topper and when the topper is on and I raise the foot of the bed, I don't get as much curvature as I did without the 3" topper. Overall, I highly recommend this base.

I am really shocked at all of the great reviews. We purchased a king size...my biggest (only) complaint with it is that it is essentially just fabric and a plastic sheet wrapped around a few metal supports, with about 2 feet between metal supports, which hold up the mattress. When you're laying down, the mattress sags below the supports and you can really feel all of the parts of this bed underneath. Now I know why other brands are more expensive - they're essentially like a box spring cut in 3 pieces to allow support for the mattress, not just fabric stretched over a few metal beams. Setup was easy. Shipping was terrible - box arrived mangled however the product was NOT damaged, but it was left blocking the main entrance to our apartment building, and we did have to carry up to the 3rd floor. I think FedEx isn't suitable as a shipper for this, but not Sam's fault. I think we will be returning this and, unfortunately, opting for a more expensive one.

Haven't had this a year and the bed is stuck in upright. I have checked connections and changed batteries in remote. nothing.. I got this for my elderly mother and was so pleased for a minute. Will try to get a hold of manufacturer to see if they can assist. Tired of spending money on things that just do not last.

Really good buy. Only had it for 1 wk, but so far so good!

This base is well made and easy to use. It fits perfectly in my queen bed frame.

Great deal and works very well.

Arrived faster than said. Went together easy works great