We’re very sorry to hear you’re dissatisfied with the Crest Pro-Health Toothpaste. Our toothpastes go through many quality checks to ensure they perform to our high standards, so we wouldn’t expect to hear this. We will be sure to share your experience with our Quality team. We’d like to learn more from you, and get you brushing with a new Crest toothpaste you'll love. Please give us a call at 1(800) 492-7378.