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Customer reviews for SAMSUNG 85” Class DU8000 Series UHD 4K Smart TV for
SAMSUNG 85” Class DU8000 Series UHD 4K Smart TV
4.5 out of 5 stars
stars824 ratings801 reviews
  1. 5 stars75% (616)
  2. 4 stars13% (104)
  3. 3 stars5% (41)
  4. 2 stars3% (22)
  5. 1 star5% (41)

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Showing 481-490 of 801 reviews
Mar 5, 2025
PamelaPs
5 out of 5 stars review

Amazing TV

I bought a 55’ for my LR thinking it would be big enough but wish I would of bought a little bigger . But, outside that it’s great . Love my Samsung and also love my Samsung in my bedroom. Both are great and worth the money

Review from Samsung US
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Apr 22, 2024
Diegorockstar
5 out of 5 stars review

Video games and movies

[This review was collected as part of a promotion.] This tv is the best one I have so far, when playing video games or watching movies it looks amazing.

Review from Samsung US
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Apr 20, 2025
Mike
5 out of 5 stars review

Sound was good even without sound bar.

Good TV so far. Only a few weeks old but it works good. Will like to totally pair the Spectrum remote with the TV. Let’s see how long this TV will last.

Review from Samsung US
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Apr 20, 2025
SINEMETU
4 out of 5 stars review

Picture quality

[This review was collected as part of a promotion.] Really enjoying the picture quality of this TV! Make the transition from Sony to Samsung and I am not regretting it. Thank you Samsung 🫶🏽

Review from Samsung US
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Mar 6, 2025
9Dragons
4 out of 5 stars review

Switched it up

I’ve always been a Sony guy … But the Samsung TV I bought is awesome 🤷🏻‍♂️ the remote is tiny & could use a couple more functions. But isn’t necessary Picture quality is great & im very happy with the product great price great buy🤙

Review from Samsung US
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Jun 27, 2024
Sawfoot
5 out of 5 stars review

I buy products I can rely on.

[This review was collected as part of a promotion.] Samsung has great products I use their phones and televisions their memory monitors and other things. I stick with things at work well and last Samsung has never let me down.

Review from Samsung US
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Mar 19, 2025
RB26king
5 out of 5 stars review

THIS IS SUCH A GREAT TV

[This review was collected as part of a promotion.] It is a really convenient tv considering it has xbox built in which i play on xbox and it just makes it 10x easier to use

Review from Samsung US
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Feb 5, 2025
Asher
4 out of 5 stars review

Wrong size

I do like the the picture, I am disappointed in the size, it is the exact same size as my old 42” set. I do really like the remote. But if I had to do it over again, I probably wouldn’t buy it.

Review from Samsung US
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May 3, 2025
TheNameIsD
1 out of 5 stars review

Disposable tv I guess...

At less than seven months the sound keeps going mute. After four attempts with Samsung support and no fix I consider this tv a waste of money and will never purchase Samsung products again.

Review from Samsung US
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reply from Samsung Advisor

Hi TheNameIsD, Thank you for your review and for sharing your experience with your DU8000 TV. If you’re not hearing any sound, whether using TV speakers or an external audio device, here are several steps that can help get things working again. 1. Start with Basic Checks • Make sure the TV isn’t muted and the volume is turned up. • If using an external audio device, ensure it’s powered on, set to the correct source, and the volume is turned up there as well. • Unplug your TV for 30 seconds, then plug it back in and power it on. 2. HDMI ARC / eARC Connection • Use a certified High-Speed HDMI cable with Ethernet. Connect it to the HDMI eARC ports on both the TV and the soundbar/receiver. • Enable these settings: o Settings > All Settings > Sound > Expert Settings > HDMI eARC Mode = Auto o Settings > All Settings > General & Privacy > External Device Manager > Anynet+ (HDMI-CEC) = On • Check the digital audio format: Settings > All Settings > Sound > Expert Settings > Digital Output Audio Format o If you're not sure what your connected device supports, set it to Auto. 3. Optical Audio Connection • Power on the soundbar/receiver before connecting the optical cable. • Select the correct sound output: Settings > All Settings > Sound > Sound Output = Optical • Try a different optical cable if no sound is coming through. 4. Bluetooth Audio Connection • Pair your Bluetooth device: Settings > All Settings > Sound > Sound Output > Bluetooth Speaker List • If your Bluetooth device doesn’t appear or won’t connect, move it closer to the TV, ensure it’s in pairing mode, and select Scan. • If paired but no sound, unpair the device and try reconnecting. 5. Wi-Fi / Wireless Speakers • Confirm the speakers and the TV are on the same Wi-Fi network. Use: Settings > All Settings > Sound > Sound Output > Wi-Fi Speaker Surround Setup • Reboot both the TV and the Wi-Fi speakers, and check your router for connection strength. 6. Other Helpful Tips • Run a Sound Test: Settings > Support > Device Care > Self Diagnosis > Sound Test • Update TV firmware to rule out compatibility issues: Settings > Support > Software Update > Update Now • If using a cable box or external streaming device, double-check that the device’s audio output settings are set to HDMI or the appropriate output. If you still don’t hear sound after following these steps, please don’t hesitate to reach out so we can assist further. You can call Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking the ‘Support’ link at Samsung.com. ~ Samsung Advisor

Feb 20, 2025
Consumer
2 out of 5 stars review

Digital tuner has no memory for changing channels

I don't understand why the TV has remote issues and has hard time loading ap screen or going between inputs digital TV menu has too little memory to do TV listing of what's on TV.

Review from Samsung US
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reply from Samsung Advisor

Hi Consumer, I'm sorry your TV is not functioning properly. Please try the below troubleshooting steps. First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. Next, please remove the batteries from your remote and then hold the Power button for eight seconds to reset the remote. Then, reinsert the batteries and try to use the remote again. Then, please check if the remote is sending an IR signal. Take either a digital camera or use the camera on your phone or tablet. Point the remote at the camera, and then press and hold the Power button on the remote. As you hold the button down, look at the camera's screen. If the remote is sending an IR signal, you will see a colored light coming from the remote control. If you do not see the IR light, replace the batteries with fresh ones and try again. If you still do not see the IR light, then replace the remote. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor