Hi Daniel, We appreciate your feedback on the Samsung TU7000 TV's delayed response time you’re experiencing. Please be sure your TV running the latest Firmware. You can check this by going to Settings > Support > Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Hi SN in SF, Thank you for your review of the Samsung TU7000. We are sorry to hear that you are not satisfied with your experience. The zee5 app is not available at this time, but the built-in App Store allows you to choose from and download hundreds of apps such as discovery+, HBO Max, Disney+, and many more. It also comes with Samsung TV Plus, which offers hundreds of free channels of news, sports, movies, and much more. We are also continuously adding more premium content and new services to our Smart TV platform. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor