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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA

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Oct 7, 2022
mbrown
3 out of 5 stars review

the remote need to be upgrade and freezes

[This review was collected as part of a promotion.] the remote need to be able to go to pip, and go back to the last channel you just turn from. and I see no fav.button

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hi mbrown, Thank you for your review of the Samsung TU7000 TV. Your feedback will be shared with our internal product teams. Regarding your remote freezing up, we recommend ensuring that you are running the latest Firmware. Please go to Settings> Support> Software Update and update if needed. Although the TU7000 Series TV does not offer PIP, it is available starting with our QLED Q60 Series. If you have questions or need help, Samsung is here for you! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Sep 15, 2020
Zimmer2ell
5 out of 5 stars review

This is amazing!

[This review was collected as part of a promotion.] I love this tv! It's great quality, easy to put together, and connects great to everything. So many tools! I highly recommend

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 16, 2020
Anty
3 out of 5 stars review

The App Has Promise

[This review was collected as part of a promotion.] As of now, the app and general user interface are a little less than I would have expected. The tv is lovely, great deal. I'd love to be able to customize controls a bit more as well.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

Anty: The Samsung Smart Hub offers a large collection of popular apps ranging from entertainment, fashion, sports, weather, games, streaming, VOD, kids, and much more. Please know that you can customize the Smart Hub by removing apps from or adding apps to the home screen. You can also rearrange apps to your liking. Simply select an app, press, and hold the Enter key. You’ll see a popup menu with options to move or remove it. Should you have further questions or concerns, please contact Samsung Customer Support. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 6, 2023
Beautifulgalpal
5 out of 5 stars review

Fab 50” Samsung

I bought my tv 2 months ago and can not be happier with my purchase. The picture is crystal clear like the name and it comes with Samsung tv amazing offer with all my fav shows. Great buy!!!

Review from Samsung Canada
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Support Team

Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Aug 23, 2022
Akram12
4 out of 5 stars review

Reliable, and convenient

[This review was collected as part of a promotion.] Has all what's needed , easy to setup. It's been used for youtube and Nintendo, as well as local TV channels

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Apr 17, 2021
Homer
3 out of 5 stars review

good color

[This review was collected as part of a promotion.] I need more bass and volume control options and a better video output and voice activated controller

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hi homer, Thank you for purchasing the Samsung TU7000 and for your review. We value your feedback and will share it with our teams. There are several sound settings you can adjust to suit your personal sound preferences. Change the Sound Mode by going to: Settings > Sound > Sound Mode You can also customize the sound with Expert Settings by going to: Settings > Sound > Expert Settings To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. We look forward to hearing from you. ~ Samsung Specialist

Jun 29, 2021
Itsme2
5 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] It's so fun to watch shows on such a big screen with such a clear picture. Amazing price for such great quality.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 27, 2022
Gkftaf
5 out of 5 stars review

Incredible TV for the price

[This review was collected as part of a promotion.] From previous Samsung products I expected good quality. But was highly impressed with the picture quality and features for the price.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 21, 2020
Kris
5 out of 5 stars review

Great product for the price

[This review was collected as part of a promotion.] Very happy with the size and picture for the price of this tv. I also got a matching 55 inch for the bedroom.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 12, 2021
Nickzoe082964
5 out of 5 stars review

Great picture easy to work

[This review was collected as part of a promotion.] I use my tv for all programs and movies and the picture and sound is better than any other tv that I had.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648