Hi cdigo55, Thank you for sharing your experience with low volume. There are several volume features you can adjust that may improve your experience. 1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > Sound > Expert Settings > Auto Volume. 2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> Sound> Sound Mode> Adaptive Sound. 3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode. Also, some sources have their own volume control, which might be set too low. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Onewgalaxy: I am sorry to hear that you are not happy with the brightness levels of your TU7000 TV. If the colors on your TV are correct but just a little too dark or bright, try adjusting the following settings You can try Dynamic Picture Mode by going to Settings > Picture > Picture Mode > Dynamic Or manually adjust the Brightness settings to your liking. Go to Home> Settings> Picture> Expert Settings> Brightness You may also want to adjust the Contrast, Sharpness, Color, or Tint (G/R) in the Expert Settings. We also recommend that you adjust the settings of your Power Saving Mode. Go to Settings> General> Eco Solution> Power Saving Mode. I hope this helps to solve your issue. For further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions