Thank you, Jimmy-D! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Thank you, W.C.! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Hi Long Time Samsung Cust, Thank you for reviewing the Samsung TU700D and providing feedback on the picture and sound quality. Please know several adjustments can be made to solve your issues. If the colors on your TV are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings.Dynamic Picture Mode will make pictures brighter and clearer in bright viewing environments. Go to: Settings > Picture > Picture Mode > DynamicOr manually adjust the Brightness, Contrast, and more. Press the HOME button on your remote, then navigate to Settings > Picture > Expert SettingsYou may also want to disable Power Saving Mode, which automatically adjusts the brightness to reduce the TV’s power consumption. Go to: Settings > General > Eco Solution> Power Saving ModeAmbient Light Detection will also automatically adjust the brightness level of the TV according to the ambient light level to reduce power consumption. If Ambient Light Detection has adjusted the screen brightness to a too bright or dark level, you can select Minimum Brightness to adjust the minimum screen brightness manually. Go to: Settings > General > Eco Solution > Ambient Light DetectionPlease also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV: Settings > Support > Software Update.I hope this helps to improve your picture. For sound settings, please try these troubleshooting tips: You can change the Sound Mode by going to Settings > Sound > Sound Mode.You can also customize the sound with Expert Settings by going to Settings > Sound > Expert Settings.Should you need further assistance, please get in touch with us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.~ Samsung Advisor

Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Hi Jess, thank you for taking the time to share your feedback. We hope that your next purchase experience will be a 5-star one. ML

Hi, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV! 

Hi orest, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks! 

Hi Shirzad, thank you for reaching out. We're here to help. Could you please tell us more about the situation? Get in touch at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/)