Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA

Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for

SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA

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4.5 out of 5 stars

stars11.3K ratings10.3K reviews

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Oct 21, 2020

Robeth

5 out of 5 stars review

This product has great features .

[This review was collected as part of a promotion.] I enjoy the features on the product especially the immediate option to select streaming applications. I also enjoy the Samsung channels such as Pac12 sports.

Review from Samsung US

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Sep 15, 2020

Jrizzle

4 out of 5 stars review

Decent

[This review was collected as part of a promotion.] Tv is decent doesnt seem as premium as the series 6 samsung tv processor is kind of slow, wish it came with the ONE remote lags when selecting other apps overall tv is decent for the price.

Review from Samsung US

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Jun 16, 2022

Joemailman

5 out of 5 stars review

This TV has great picture quality and features

[This review was collected as part of a promotion.] This TV is awesome for streaming and Samsung plus is a great added feature. My family enjoys this and our other Samsung smart tv

Review from Samsung US

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Jul 18, 2021

Sukotsutsu

5 out of 5 stars review

The picture is absolutely amazing and clear.

[This review was collected as part of a promotion.] I watch alot of movies and play video games on a regular basis. This is by far the best picture I've had on a t.v. to date. I use tobonly buy Vizio or Sony but I am glad I bought this one instead.

Review from Samsung US

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Aug 23, 2022

Tim123

5 out of 5 stars review

The tv is great plan on getting another one

[This review was collected as part of a promotion.] I just watch tv shows and movies and occasionally use internet. Very user friendly also. Have in bedroom now, planning to get another one for the beach house.

Review from Samsung US

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Oct 24, 2022

Terry

1 out of 5 stars review

Smart T.V. really?? Every time we turn it on, have to go into the settings, and make adjustments to it. The channel information is totally different, from what you are what you are watching, on that channel, including the time it suppose to be.

Review from Samsung US

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reply from Samsung Brand Ambassador

Hi Terry, We appreciate your feedback on the issues you are experiencing with the Samsung TU7000. Please know we are here to help you and have a few troubleshooting tips that may help. First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. Next, please try resetting your TV's Smart Hub. Go to Settings > Support > Device Care > Self Diagnosis > Reset Smart Hub. If you continue to have issues, please give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Aug 23, 2022

Bigwalkdog

5 out of 5 stars review

Easy Functionality

[This review was collected as part of a promotion.] Bought this TV for my parents who aren't so tech savvy and love it. Easy functionality for them and enjoy using it.

Review from Samsung US

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Nov 28, 2022

FlatTop

3 out of 5 stars review

Need a way to hook up older r.c.a. Type equipment

I like most of the features of this t.v. But trying to watch some of my old vhs tapes is impossible since the new “smart t.v.'s” do not have rca hookups.

Review from Samsung Canada

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reply from Operations

Hi FlatTop, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV!

May 23, 2022

Sam5493

1 out of 5 stars review

Died in a year and a half

absoulte waste of money. from day one this tv had issues . now the tv goes off and on . doesnt stay on at all . software is always slow as well . would never puchase samsung again .

Review from Samsung US

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reply from Samsung Brand Ambassador

Sam5493: Thank you for purchasing the Samsung TU7000 TV. I am sorry to hear that you are experiencing a power cycling issue where your TV is turning itself on and off repeatedly. Please try a few troubleshooting steps that may help solve the issue: 1) Check the power cable for damage and proper connection. 2) If the cable is bent, broken, kinked, pinched, pressed excessively (possibly by a heavy object on top of it) or damaged, this is likely the cause of the issue. Replace the cable. 3) Unplug the TV from the wall outlet for 30 seconds, and then plug it back in. 4) If the power cycling allows enough time in between powering on and off, try updating the TV to the latest firmware. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes depending on network speed, so if the TV is not turning off too frequently, try updating the software. If the issue persists after these steps, then the TV will likely need service. Please contact us so that we can better investigate your issue and assist you towards a solution or replacement. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info We hope to hear from you soon. ~ Samsung Advisor

Apr 22, 2023

Gibson

4 out of 5 stars review

Happy so far

It's only been 3 weeks since we set the tv up and so far we are quite happy with it. Have had a few Samsungs over the years but they didn't last to long so will wait and see what we think in a year or so.

Review from Samsung Canada

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