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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
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4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 7,191-7,200 of 10,373 reviews
Feb 12, 2023
Reviewer name: Upsetdad
1 out of 5 stars
1 out of 5 stars review

Backlight failure

Backlight went out in 2 weeks! It will cost 1/3 the price I paid to have it fixed. Not worth it if it's just gonna last another month before the go out again. Waste of money and time.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hi Upsetdad, I'm sorry to hear that the backlight on your TU7000 TV has gone out. Please know that we back this TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. To schedule warranty service or if you have any questions, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Oct 5, 2022
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I watch regular tv, Netflix and dvd movies on this tv. It's very easy to navigate the different features and it already has many great streaming channels too.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 18, 2020
Reviewer name: jerryls53
5 out of 5 stars
5 out of 5 stars review

Exceeded expectations

[This review was collected as part of a promotion.] Awesome picture and we like the Samsung Channels. Family members are looking at buying the same TV for their home.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 15, 2020
Reviewer name: Jonn
5 out of 5 stars
5 out of 5 stars review

Great Picture

[This review was collected as part of a promotion.] Tv has worked perfect with no problems, picture looks really good and apps work perfect, and good price for this tv.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Aug 23, 2022
Reviewer name: Steelersman
4 out of 5 stars
4 out of 5 stars review

Product has great picture.

[This review was collected as part of a promotion.] Streaming or not the picture is great. Netflix, HBO, HULU,YouTube, Twitch, and more have been streamed on my tv. Use it everyday!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 3, 2020
Reviewer name: Desgirl5829
5 out of 5 stars
5 out of 5 stars review

Love the Picture

[This review was collected as part of a promotion.] The pic quality is outstanding. I love watching my favorite movies and shows in suck ctisp clarity. App function could be more advanced but great tv over all

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 15, 2021
Reviewer name: Chad263029
5 out of 5 stars
5 out of 5 stars review

The pictures is so life like

[This review was collected as part of a promotion.] I love my Samsung TV I got a LG the same size and it doesn't have a picture no where near as good as the one on the Samsung

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Mar 18, 2022
Reviewer name: MBangura
1 out of 5 stars
1 out of 5 stars review

Lines on the Screen

horrible experience. the tv picture quality was great but be ready for the worst. i started seeing lines on the screen after 3 months using this product.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

MBangura: I’m sorry for the difficulties with your TV. We understand your frustrations, and are here to help. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty on Samsung's website. Go to Support (upper right corner) and select Warranty information. This will allow you to search for your product and view the full details of the included warranty. Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info We look forward to hearing from you soon. - Samsung Advisor

Oct 25, 2022
Reviewer name: ADimes
5 out of 5 stars
5 out of 5 stars review

Great tv for a great price

[This review was collected as part of a promotion.] Great tv for a fair price. Live the visually quality and sounds is adequate for everyday tv watching.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 21, 2020
Reviewer name: SamsungTV4Life
5 out of 5 stars
5 out of 5 stars review

Unreal TV experience!

[This review was collected as part of a promotion.] I love this TV so much! Perfect size for the wall I mounted it to, and the clarity of the picture is the best I have seen! Could not be happier with my purchase!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648