Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA

Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for

SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA

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4.5 out of 5 stars

stars11.3K ratings10.3K reviews

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Sep 17, 2020

Wayjo

2 out of 5 stars review

Red images

so far i had to reset tv twice because picture would get distorted and that the only way to get it back to normal. it would look like i was looking at a heat sensing image...

Review from Samsung US

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reply from OBA

Wayjo: Thank you for purchasing the TU7000 TV. I am very sorry for the color glitch issue you encountered. Please check that your TV has the latest firmware update, which should resolve this specific issue. To update directly from your TV, press the HOME button on your remote. - Go to SETTINGS (gear icon) > Support > Software Update > Update Now - Your TV will check for the update and should start downloading the update. After the update is installed the TV will shut down and restart. Once the TV restarts, press and hold the Power button until the TV turns off and back on. If your TV is not connected to the internet, follow these steps to update the firmware. - You can find the update (version 1301.5) at: samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 - Extract the firmware to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.) - Connect the USB thumb drive to a USB port on your TV. - Navigate to Settings > Support > Software Update, select Update Now, and then select Yes. - The TV will install the update and then restart. - Once the TV restarts, press and hold the Power button on your remote until the TV turns off and back on. If the abnormal colors continues after the firmware update, please contact Samsung Customer Support. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Jun 17, 2022

Saltyboi

5 out of 5 stars review

Great Buy Solid TV

[This review was collected as part of a promotion.] Great TV. Great Price. No issues and does everything I need. Can't go wrong buying this. Works like a charm

Review from Samsung US

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Oct 25, 2022

DJDesigns

5 out of 5 stars review

Loving My New Samsung 43” TV

[This review was collected as part of a promotion.] This TV is just fabulous! Loving the crystal clear picture and how easy it is to utilize all of my streaming platforms. Couldn't have made a better investment 😊

Review from Samsung US

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Sep 7, 2021

Gk1357

5 out of 5 stars review

Excellent tv

[This review was collected as part of a promotion.] Picture quality and sound quality and even there are no cons as per my usage so far and value for money

Review from Samsung US

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Sep 15, 2020

Drewsefer

5 out of 5 stars review

Personally i love my tv.

[This review was collected as part of a promotion.] The tv in itself is clear. I'm coming from an LG TV and i'm loving it. It's the perfect fit for my room. I thought I needed a 55” but the 50” is PERFECT!!!

Review from Samsung US

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Nov 26, 2021

eldersgm1

5 out of 5 stars review

Great TV

i've only had the tv about a month and am glad to have purchased the samsung brand, since all my other gadgets are samsung. samsung bixby makes it all very easy compared to amazon alexa.

Review from Samsung US

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Dec 5, 2021

PjsandPopcorn

5 out of 5 stars review

Amazing picture!

(This review was collected as part of a promotion.) Bought this TV a month ago. Love the picture, sound quality and features. Very happy with our purchase.

Review from Samsung Canada

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reply from Operations

Thank you, PjsandPopcorn! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV.

Jul 3, 2021

Anonymous

5 out of 5 stars review

Best tv I have had

[This review was collected as part of a promotion.] I use it for games and every Friday night we have movie night One of the best TVs that I have bought I've had a lot of TV but this one is one of the best I've had

Review from Samsung US

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Jun 16, 2022

Alveee

5 out of 5 stars review

I'm thankful

[This review was collected as part of a promotion.] Awesome; Happy with Samsung; this is my second Samsung Television. I enjoy watching movies & sports events on this TV. Would recommend to all.

Review from Samsung US

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Jun 30, 2021

Stephen

5 out of 5 stars review

Awesome

[This review was collected as part of a promotion.] This tv has a super, high definition screen. It looks great on any platform that you watch. From cartoons to the newest movies, the look is tremendous. Very easy to use.

Review from Samsung US

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