Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA

Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for

SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA

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4.5 out of 5 stars

stars11.3K ratings10.3K reviews

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Aug 23, 2022

SamsungMan77

5 out of 5 stars review

Love My Samsung Smart TV

[This review was collected as part of a promotion.] I love everything so far, I'm still learning all the features. It's amazing and such a beautiful picture. What an awesome TV for the price.

Review from Samsung US

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Oct 22, 2020

chuck

5 out of 5 stars review

Best Buy

[This review was collected as part of a promotion.] Ordered on line and picked up at store. Easy set up. Just followed direction and had no problems. The picture quality could be a little better when night scenes are shown,they are to dark.

Review from Samsung US

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Oct 11, 2021

Lov3mysamsungtv

5 out of 5 stars review

I love my TV

[This review was collected as part of a promotion.] I love my TV it's great I use it to play video games to watch movies for YouTube to go online sometimes gives me great quality pictures

Review from Samsung US

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Oct 22, 2020

Rosie

4 out of 5 stars review

New tv

[This review was collected as part of a promotion.] I do love my new tv, but certain apps will not work with this TV that is the down fall, the app Philo is one of them. No good

Review from Samsung US

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Aug 23, 2022

ProfessionalShopper

5 out of 5 stars review

Nice TV Curved…Model: UN65TU8300FXZA

[This review was collected as part of a promotion.] Astonishingly gorgeous TV Class-leading brightness Outstanding color accuracy Perfect black levels Top choice for TV lovers Top-notch design Curve is so sexy in classy stands out in any room

Review from Samsung US

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Aug 23, 2022

Samantha

4 out of 5 stars review

It's a great tv only one problem

[This review was collected as part of a promotion.] We love this TV except it stopped connecting to the wireless internet so now we have to do it through our Xbox.

Review from Samsung US

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Oct 22, 2020

Corman

4 out of 5 stars review

Great TV for the price

[This review was collected as part of a promotion.] This is my first 4K TV and are impressed with the quality. However over some time tweaking the settings, I finally found more clarity with dynamic motions during movies and sports.

Review from Samsung US

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Jan 4, 2023

DjBun

5 out of 5 stars review

Great Upgrade

i love this tv, especially samsung free tv. it was very easy to mount on my wall, not too heavy. the controller is very easy to navigate. it was a 1.2.3 easy set up with all of my subscriptions.

Review from Samsung US

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Oct 22, 2020

Dave

5 out of 5 stars review

Best tv

[This review was collected as part of a promotion.] By far the best tv i've own from sound to picture all great quality. Also you can download every app without any problems. Unlike the fire tv you can get the xfinty app and hbo max with os a plus

Review from Samsung US

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Sep 15, 2020

Raveena

1 out of 5 stars review

Screen blacked out

[This review was collected as part of a promotion.] First tv delivery box was broken Second tv worked fine for 2 weeks and screen started blacking every 2 minutes Do not buy this Very bad delivery system Takes 2 weeks to return

Review from Samsung US

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reply from OBA

Raveena: Thank you for purchasing the TU7000 TV and for your review. I am very sorry to hear that you are experiencing issues with your screen randomly going blank. There are a number of reasons this may be happening. • Cable connection problem: Your Samsung Smart TV is likely to have a black screen issue due to the cable connection problem. Loose connections, damaged cables or inactive power sources are the probable cause of the problem on your TV. • Sources issue: Moreover, the issue could be caused by the problems associated with the sources such as DVD player, cable box or other external sources. To find out whether the problem is with the sources, press the Menu button on your remote. If the menu appears on the screen of your TV, then the problem is with the sources. • Inputs setting problem: The black screen issue could be due to the inputs setting problem. Your TV might be set on a wrong input. Ensure that your TV is set to the correct input to avoid this issue. • Firmware update issue: Your TV screen might be having a black display due to the obsolete firmware. The firmware, therefore, needs to be updated to solve this issue. • Sleep timer/power saver mode: In cases where your TV randomly goes black, the issue could be due to the sleep timer or energy-saving mode being on. Consider turning them off to see whether the problem is solved. • Hardware failure: Also, your TV might be displaying a black screen due to the hardware failure. This could be a faulty circuit board, faulty TV panel or faulty LED on TV. For this case, you will need to seek for professional service to have your TV fixed. Should you need assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions