Hi Joe, We appreciate your feedback on the TU700D TV's picture and sound quality. Please know your feedback is important to us, and we are here to help. Try adjusting the below settings to improve your picture and sound.Go to Home > Settings > Picture > Picture Mode and select the mode that best fits your usage:1) Standard: Default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Most suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to Settings > Picture > Expert Settings and configure the image settings to your taste with additional functions.Additionally, there are several sound settings you can adjust to suit your personal sound preferences. Change the Sound Mode by going to Settings > Sound > Sound Mode.You can also customize the sound with Expert Settings by going to Settings > Sound > Expert Settings.I hope this helps you enjoy your experience. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.~ Samsung Advisor

Hi Jess, thank you for taking the time to share your feedback. We hope that your next purchase experience will be a 5-star one. ML

Hi Pah, We appreciate your feedback on the TU700D TV and hope that you were able to exchange your 65" TV and get a smaller size that better fit your home. Should you ever have questions or need help, Samsung is here for you! Just give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.~ Samsung Advisor

Thank you, Jimmy-D! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Thank you, BJBB! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV.