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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (524)

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Showing 4,951-4,960 of 10,374 reviews
Oct 6, 2020
Reviewer name: Peach
5 out of 5 stars
5 out of 5 stars review

Outstanding Picture Quality!

[This review was collected as part of a promotion.] Easy setup, connected to all my other accessories, love the off visual as screen seems to close its eye.Very attractive tv, bezel is extremely thin, outstanding contrast and blacksExcellent clarity and depth, looks like you are on set with the actors or playersUser friendly on source selection, Adjusting to picture quality, contracts, etcThanks

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Dec 17, 2020
Reviewer name: Kari
4 out of 5 stars
4 out of 5 stars review

Great TV. Terrible Remote

we really like our tv. the clarity on the screen is great! we have many samsung products and are pleased by the quality of each one. but the remote that came with our tv is almost useless. the number buttons rarely work and i have to press them several times. if i want to change the channel to a 3 digit station the channel changes before i can get all 3 digits pressed and working. fortunately our cable remote works with the tv. otherwise, its a good product.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 21, 2020
Reviewer name: GAKman
4 out of 5 stars
4 out of 5 stars review

Fantastic "Crystal" Clear Picture

[This review was collected as part of a promotion.] Great TV for our bedroom use, with a fantastic bright picture. Could use more smart TV wireless internet pre-programmed connections. Disappointed with the reception using our HD Digital Antenna since cancelling our cable service with COX due to outrageous charges (inconsistent picture reception at times, with basic channels either not able to view or reception going in and out)... may need a booster. Also, TV does not have ANY manual controls on the television itself, like on/off button, programing, etc. , as you must rely strictly on the remote control device only.

Review from Samsung US
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Dec 15, 2024
Reviewer name: Lithia FL
1 out of 5 stars
1 out of 5 stars review

Stop working after 3 years

Purchased in 2021 and the TV just died on Dec. 2024. I do not recommend this product.

Review from Samsung US
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Jun 22, 2021
Reviewer name: Alexia
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Bad

Bad

Helpful?3V8BU16WBLTL13878902648
Apr 30, 2021
Reviewer name: Manny
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great buy!

Great picture!

Helpful?3V8BU16WBLTL13878902648
Jan 18, 2021
Reviewer name: Bodine
5 out of 5 stars
5 out of 5 stars review

Great picture!

watch 4k movies on netflix. breathtaking picture! i would recommend to everyone.

Review from Samsung US
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May 8, 2020
Reviewer name: Sb greek
1 out of 5 stars
1 out of 5 stars review

Tv sucks

Bought the tv month and half ago got a big line down the middle and flickers on and off

Review from Samsung US
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reply from OBA

Sb greek, I am sorry to hear that you are experiencing issues. Samsung is committed to providing the best possible product experience, quality, and value. We back this TV with a 1-year limited manufacturer's warranty if purchased brand-new directly from an authorized seller. Please reach out to us via any of the following so that we can provide troubleshooting or begin warranty service. 1) Phone: 1-800-SAMSUNG Available 8AM – 9PM EST (Mon-Fri) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport We hope to hear from you soon and assist you with a satisfactory solution. -Samsung Ambassador

Feb 10, 2022
Reviewer name: Doreen
2 out of 5 stars
2 out of 5 stars review

Are used to like Samsung products

i am so disappointed in my samsung tv, i will never buy another one!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hi Doreen, Thank you for purchasing the TU7000 TV and for sharing your review. The Crystal Processor 4K transforms everything you watch to 4K. Its crisp, clear picture is 4x the resolution of Full HD. If you are experiencing specific issues which caused you to give this a 2-star rating, please know Samsung Customer Support is here to help. Please contact us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Solutions

Jun 10, 2021
Reviewer name: Terrible
1 out of 5 stars
1 out of 5 stars review

Terrible

so slow response. disconnects from internet daily. then i have to reset. what a joke.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648