Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA forMember photos









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Good TV but Remote could be better
[This review was collected as part of a promotion.] Good TV overall but remote is very poor or basic quality. I wish they gave a better remote. The sound quality is very very basic so I wish they work on that as some generic companies have better sound. Otherwise the TV is working just fine and no complaints. Picture quality is also good.
SamsungTV: Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the remote design is important to us and will be shared with our internal teams. Should you ever have questions or need help with TV features, specs, or operation, we are here to help. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions
Nice set of ports and menu system
[This review was collected as part of a promotion.] It's been serving to replace an older 1080p Samsung. It's been a huge improvement. Use it mostly for my Xbox One. I use the Xbox to access all my streaming apps as well as gaming. All working well.
TV is priced right and overall great picture!
[This review was collected as part of a promotion.] This TV overall has good quality and the colors are great and also can be adjusted for your liking. Only issue for me is the remote control, buttons seem to small. Sometimes pressing the wrong button.
Samsung television the greatest television ever
[This review was collected as part of a promotion.] the greatest television I ever had . The sound is off the chain. I love that I can mirror my samsung galaxy phone to the television. The picture is so vibrant and so clear you can see every detail of everything in screen. I like rge built in app buttons on the remote control very easily accessed. The television comes on quickly once you press the power button. The settings on the television are great no matter which one you choose. Its a great television I would like to buy more soon. I think It would be great if I could win the sound bar it would be like the movies for me and my grandchildren. Samsung you make great awesome products. Thank you.
Awesome TV but finicky remote
[This review was collected as part of a promotion.] I truly do love this TV. I came from an older vizeo and I followed my dad's footsteps and got a Samsung. I absolutely do not regret picking this model at all. It has incredible sound and picture. I thought about buying a sound bar but this TV does enough as it is and that's super impressive. One downside is my remote. If you press a button once it will trigger it as pressing it twice and that can be annoying at times.
Amazing tv!
[This review was collected as part of a promotion.] I love this 58” Samsung tv! It's crystal clear for picture and very easy to use. It's not super loud as other TVs, when you turn it all the way up but the sound is nice and clear. It does require internet if you want to mirror you screen which is another downfall. But other then those two things I love the tv. Very little settings which I like. The remote is light and small which I like. The tv is also very lightweight compared to my old Samsung tv. I did have a little trouble mounting it but it's the mount we had. This tv is easy to set up. We use prime video and Disney plus apps. As for gaming we have a ps4 and let me just tell you it makes the games that much more better! Super clear and so lifelike. I highly recommend this tv!
Mr
I am so upset that when I turn my TV on or off the opposite happens to my wife's Samsung in the room real close by I think the technology in today's place we should be able to isolate remotes but according to Walt things I reviewed I cannot do that disappointed to say the least
Good picture, bad experience
setup is terrible. took way too long compared to other tv's. synced with my phone account through samsung without me knowing, eventually the account became disabled and created problems with my phone. finally everything just started to work again after an hour - i did nothing to correct it. remote is clunky and has serious lag time. will cause you frustration for sure by selecting the wrong channels because of it. lastly, the tv froze. picture freezing i could understand. simple reboot and done. not this one. made a serious techno noise that kept going for at least a minute. had to unplug it as remote wouldn't stop it. going back to store as i've only had it less than a week. yikes. cannot recommend.
JIM S: Thank you for sharing your experience with the TU7000 TV. I am very sorry that you experienced multiple issues and are considering returning your TV. Your TV has several self-diagnosis tools built in that can help solve problems with signal, network, picture, or sound. Go to Settings > Support> Device Care > Start Device Care For instructions on self-diagnosis tools, please visit: https://www.samsung.com/us/support/answer/ANS00077524/ You may also want to clear out your TV's temporary storage space by pressing and holding the Power button for 6 seconds. I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support: 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions
Great picture
[This review was collected as part of a promotion.] Great picture and viewing angles, have no complaints when looking at this tv from anywhere in the room. Sound is also more than acceptable for my usage. The only real complaint I have is the UI is a bit sluggish moving around menus and between apps. Also it does seem to lose connection to my wifi more frequently than any other device I use in the house. Overall very happy with the purchase and would recommend.
Worst Samsung TV I've ever bought
i've purchased several samsung tvs over the years and i've been happy with every one, but this samsung tv is horrible. the response to the remote is painfully slow. push a button and count to 5 before it actually responds. and every time you turn it on, it goes back to a live tv channel, not back to where you left off. it takes a good minute to get back to where you were every freaking time you turn on the tv. this is the last samsung tv i'll buy.
Motsy: Thank you for purchasing the TU7000 TV and for your review. You can choose what your TV does when you turn it on by going to Settings > General > Smart Features When you set Autorun Smart Hub to on, the TV displays the Home Screen automatically when you turn the TV on. If Autorun Last App is set to on, the last used app is automatically run when you turn on the TV. You can turn this function on or off. You may also want to optimize the smart TV performance by running the Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. I hope this tip helps. If there is anything we can do to further assist and improve your user experience, please do let us know by contacting Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions
