Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA forMember photos









+1560 images
Beyond slow
one star for the panel/build quality, one for the price. as for the rest, i wish i could give it negative marks. the tv has the slowest menu navigation i've seen in a long time, perhaps ever. it is so slow when you shut the tv off the audio will go on for several seconds. browsing menus means lags, overshoots, accidental app loading, etc. there is always this wait for tv to register a command and do something. it's truly a miserable experience. apps like twitch tv etc. are not available. in return, tv comes with a ton of sponsored/preinstalled tv, etc. junk. program is always on when you turn on tv, no option to browse in peace. who is this tv for? people who don't mind slow and buggy menus have cheaper chinese brands to chose from. this product is the worst of the both worlds.
Amazing for gaming!
[This review was collected as part of a promotion.] It works really well with my Xbox series S in 4K HDR, the game mode makes games super beautiful and immersive. It also has pretty good sound quality! I like the phone tap feature with the TV as well as using the remote on my phone. It comes in handy and feels super futuristic. It's rather large for my bedroom, but it makes games more immersive.
Mostly Great
[This review was collected as part of a promotion.] We've had this TV for about 8 months. We are pleased with the picture and satisfied with the sound. We have a sound bar for it that we were given as a gift, but it is sort of a toss-up whether it is any improvement. I'd say the sound bar is boomier for music, but the TV speakers are sharper and clearer for everything else. Our only gripe about this TV is that we feel too dependent on the remote control, which sometimes gets lost. There is a power button concealed under the center of the TV screen, but it is not something you can see under there, and the button has little or no recognizable feel to it. In fact, my family reports that the button no longer works, and the remote is the only way to turn it on now. We live in a rural/remote area, and the 75 inch TV is too big to return anywhere just for this issue.
Hey Fuzzbean, Thank you for your purchase and review of the Samsung TU7000 TV. I'm happy that you are enjoying it! If you would like an alternative to the standard TV remote, you can download Samsung SmartThings App on your Android or IOS device, which will then let you use your cell phone as a remote. I hope this helps! Should you ever have questions or need help, Samsung is here for you! Just give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor
Good picture, bad experience
setup is terrible. took way too long compared to other tv's. synced with my phone account through samsung without me knowing, eventually the account became disabled and created problems with my phone. finally everything just started to work again after an hour - i did nothing to correct it. remote is clunky and has serious lag time. will cause you frustration for sure by selecting the wrong channels because of it. lastly, the tv froze. picture freezing i could understand. simple reboot and done. not this one. made a serious techno noise that kept going for at least a minute. had to unplug it as remote wouldn't stop it. going back to store as i've only had it less than a week. yikes. cannot recommend.
JIM S: Thank you for sharing your experience with the TU7000 TV. I am very sorry that you experienced multiple issues and are considering returning your TV. Your TV has several self-diagnosis tools built in that can help solve problems with signal, network, picture, or sound. Go to Settings > Support> Device Care > Start Device Care For instructions on self-diagnosis tools, please visit: https://www.samsung.com/us/support/answer/ANS00077524/ You may also want to clear out your TV's temporary storage space by pressing and holding the Power button for 6 seconds. I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support: 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions
Amazing experience
[This review was collected as part of a promotion.] I normally use the TV for streaming shows on Netflix, Disney +, etc. My son uses the TV for gaming on a ps5 and loves it. The visual quality beats expectations. The color range, audio quality without sound bar is amazing compared to other tvs . Hands down the best TV I've owned.
Samsung has the Best TV'S!!
[This review was collected as part of a promotion.] Samsung TVs have the Best picture quality, most easy to use and accessible. I use my phone and computer with this TV. Easy to figure out the Remote and easy to figure out menus and fast at downloading multiple Apps and multiple TV channels. Samsung's memory remembers your addresses and passwords allowing you fast access. Easy to hook up devices through WIFI but also has enough Ports to connect for directly connecting cameras, camcorders, etc. There is also an Ethernet connection if you wish. Very Good Display and Good Picture with all the features that anyone needs for anything. In conclusion, I have bought other brands that were crappy that don't even last 3 months . Samsung TVs offer all the features, are long lasting and durable. Nothing ever goes wrong, you just find more that you get in a Samsung TV than any other TV. Samsung TVs get A++'s
An extraordinary television viewing experience
[This review was collected as part of a promotion.] This 55" Crystal UHD television has everything that a home theater family needs and wants. Out of the box, the set-up is extremely easy due to the printed and online help and manuals. The easy to use universal remote is a plus in reducing the need for additional media remote devices. The pre-installed apps are great and adding new apps are incredibly easy. The TU7000 razor sharp picture is so awesome whether you are sitting a foot away or across the room. Its transparency is obvious when you are viewing the screen from a 45 degree angle and the focal clarity does not diminish. The on-screen sound setting leaves nothing to chance by allowing you tweak and adjust the audio to your perfection. This is a great investment!
Great TV
[This review was collected as part of a promotion.] The TV was boxed well and was easy to set up. It has an excellent picture. The remote is easy to use, but could be designed a little more ergonomically for the controls that are used the most. For example, the DVR buttons (fast forward, rewind, pause, etc.) could be larger and located in an easier to find area of the remote than the very bottom. And the direct tune number buttons at the top of the remote are sometimes a little non-responsive. Otherwise, I really like this TV and all of its features.
Best TV I've purchased in 10 years
[This review was collected as part of a promotion.] I purchased this TV when my old one stopped working in the bedroom, during this time, I have bought over 4 TVs for the rest of the house and an office. This is the best by far. The picture quality is fantastic, especially for HD channels and movies. The Apps that come preloaded as well as the ones available for download have kept the kids busy for hours. I am really happy with my purchase; if I had a critique, I do wish the remote was backlit. In the dark, the buttons are difficult to see and the remote is rather small. Other than that, it is a great TV with great features. Thanks, Samsung!
TU7000 has many features
[This review was collected as part of a promotion.] Good picture quality and sound compared to other brands. Can connect to your PC and display on TV. The universal remote was easy to setup with other accessories. Also included Samsung TV Plus and easy to add other apps or surf the internet.



