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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (524)

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Showing 4,761-4,770 of 10,374 reviews
Sep 16, 2020
Reviewer name: chrisx2mama
5 out of 5 stars
5 out of 5 stars review

Very Clear Picture & Sound

[This review was collected as part of a promotion.] This isn't my first Samsung. I only have ever bought Samsung since 2008. I love the quality of the TVs and only upgrade with Samsung. My 65in is the perfect size for my space. The picture quality and sound is amazing. Not to mention, I can control the TV with my phone!!! Added bonus!!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Aug 23, 2022
Reviewer name: kt1113
5 out of 5 stars
5 out of 5 stars review

Great features. Easy to use

[This review was collected as part of a promotion.] We use our tv for watching shows and movies. Love that the apps are easy to access and navigate. We use a lot of streaming services, the Samsung features are a great extra and easy to connect phones and other devices too! The color and sound are amazing. We loved ours so we bought my mom one too!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Aug 10, 2020
Reviewer name: Tv user
3 out of 5 stars
3 out of 5 stars review

Glitchy software

pandora often needs a restart after extended listening, the 'still listening?' button alone doesn't get it. pandora also plays same song twice frequently, which has never happened to me on any other device. had to factory reset after one week because no apps would work, tv just kept jumping back to hdmi input when i tried to run any app. hoping it gets better, the pandora problems are livable, but the factory reset is a terrible nuisance.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

Tv user: Thank you for choosing the TU7000 Crystal UHD Smart TV and taking the time to share your experience. I apologize for the inconveniences you have had with your apps not working properly. You can try cold booting your TV, updating your TV's software, deleting, and downloading the app again, and a completing full reset of Smart Hub to correct the issue with the app. You can search online for ‘Samsung Support TSG01003027’ for step-by-step instructions. If you need further assistance, please know that Samsung Customer Support is here to help, and can be reached via any of the below options: 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Aug 23, 2022
Reviewer name: SAMSUNG4Ever
5 out of 5 stars
5 out of 5 stars review

Love the product!

[This review was collected as part of a promotion.] This is my third Samsung tv, the first I have is 13 years old. This one is filled with features, and I love the ease of streaming. I also love being able to watch tv on my Samsung phone, then transfer it over to my tv (Youtube). Awesome feature. Once my final viewing is over on my old Samsung, I will be upgrading it to a new series with the latest technology.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Apr 14, 2021
Reviewer name: SamsungFanatic
5 out of 5 stars
5 out of 5 stars review

Its like you're on the movie set.

[This review was collected as part of a promotion.] We use our Samsung Tv for movie nights with the kids as well as streaming and gaming. The picture is so clear that I could almost swear I'm on set while they're filming the movie I'm watching. Gaming is awesome, the tv makes it a more enjoyable experience than I've ever experienced before. My favorite thing about my Samsung tv is the endless amounts of free services through the app store. I find something new every day. This is by far the best tv I have ever owned.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Aug 23, 2022
Reviewer name: APchy4
5 out of 5 stars
5 out of 5 stars review

This product has amazing quality!

[This review was collected as part of a promotion.] I love my tv. I connect my phone to it, i use certain we'll majority features on it. The only thing i will say every once in a blue moon my remote doesn't work and tv freezes other than that the best tv I've ever had!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jan 16, 2021
Reviewer name: Tommy
4 out of 5 stars
4 out of 5 stars review

Picture is amazing

the picture is amazing....i know its not 8k but this picture really pops out....the sound is pretty good too dont have an echo like my old tv.... biggest complaint is the interface and home button and finding apps!!!! they need to simplify it and make it easier more like a phone display instead of everything on a line!!!! i do find it frustrating tring to find apps that isnt preloaded on the system.....and veey complicated and confusing....if they want to play with the big boys like roku they need to change and make it more user friendly!!!! i do ok with it... older people do not!!!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 16, 2020
Reviewer name: LV24
5 out of 5 stars
5 out of 5 stars review

Awesome TV

[This review was collected as part of a promotion.] Great tv for the value. I ordered this tv online and was able to pick it up curb side 30 minutes later. The set up was a breeze and the picture is absolutely incredible. Seriously considering purchasing a larger one for my theater room. Great value!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 24, 2020
Reviewer name: Emil
4 out of 5 stars
4 out of 5 stars review

I had to do factory reset two times

overall a good product. i would be fully satisfied if it didn't show one annoying problem. i needed it as a smart tv wirelessly watching content on the internet. on the third day of having it after all my apps were set the tv lost wifi connection. it kept giving me "wrong password" error until i reset it to factory settings wiping out all my apps and login passwords. it happened again one day later. what i think hopefully fixed the problem was that i disabled the auto firmware updates. did it really fix it? did it really mean anything i don't know? will wait and see. i am taking one star away for this unpleasant experience.

Review from Samsung US
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Oct 5, 2022
Reviewer name: AwesomeTVExperience
5 out of 5 stars
5 out of 5 stars review

Best TV I've ever owned!

[This review was collected as part of a promotion.] I am a huge movie fan and I love the detail and immersive color of my favorite features. The world of 4K this TV creates brings an entire new dimension of entertainment enjoyment with the amazing visual images it produces. The integration into my Home Theater system was simple and balances out an amazing audio field with sounds coming in from multiple directions. This is very important to me as an optimal visual and audio experience is a standard that must be consistently maintained for all of my movies, streaming, series and sports.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648