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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 4,551-4,560 of 10,373 reviews
Jun 16, 2022
Reviewer name: Skipper
4 out of 5 stars
4 out of 5 stars review

Nice tv. Awful remite

[This review was collected as part of a promotion.] Awesome TV but the buttons on the remote need to be rearranged or something. When streaming smart apps, the buttons are too close to other buttons that if you accidentally press, cause you to exit out of your app if you aren't careful. Other than that, the picture and sound is great!

Review from Samsung US
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Jul 10, 2020
Reviewer name: Mike
5 out of 5 stars
5 out of 5 stars review

Great television at a great price

we were looking at getting a 65" qled or the crystal uhd 4k television and because of the price point we went with the crystal uhd. to be honest, i cannot tell a difference in clarity and color between the two models as the crystal uhd set has just as amazing color and brightness as the more expensive qled. we are extremely happy with our purchase and would recommend this to anyone. the only thing i would change is to place the ethernet port on the side with the hdmi/optical and usb ports and not have the ethernet cable sticking straight out of the back of the television where it hits the wall.

Review from Samsung US
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Oct 5, 2022
Reviewer name: QueDJ4
5 out of 5 stars
5 out of 5 stars review

I Love Anything Samsung

[This review was collected as part of a promotion.] I love anything Samsung as I am an avid Galaxy user. Similar to Apple, Samsung allows for seamless connections between their devices. I am able to easily connect my phone to my TV and also remotely use Dex with ease. The features of this TV are great and screen is unmatched.

Review from Samsung US
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Oct 20, 2020
Reviewer name: JamesC
5 out of 5 stars
5 out of 5 stars review

Excellent sound and picture quality

[This review was collected as part of a promotion.] Samsung has done a wonderful job making it simple and painless to switch apps and even sources. I especially enjoy being able to use the Samsung remote to control my gaming console. The picture quality is excellent, colors are sharp and crispy. The tv sound is also great

Review from Samsung US
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Jul 17, 2022
Reviewer name: Aaron
3 out of 5 stars
3 out of 5 stars review

Wifi only tv

the picture is great. the sound is great. my problem is the lag in the operating system. it takes too long to load programs or guides. i have the 8000 series that is 4 years older and it runs faster. the remote is cumbersome. at least it should be glow in the dark or illuminated. i can't give it a four star so three will do. 3.5/5. not bad for the price.

Review from Samsung US
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reply from Samsung Brand Ambassador

Hi Aaron, We appreciate your review and feedback on the Samsung TU7000 TV's image quality and sound. Please know that Samsung prides itself on high-quality products and a great customer experience. We are here to help you! Please ensure your TV’s firmware is up to date, which includes updates to improve lag. You can check this by going to Settings > Support > Software Update and then easily update from there. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Jul 16, 2020
Reviewer name: Jsand
2 out of 5 stars
2 out of 5 stars review

Slow and freezes up often

we purchased a samsung as they are the only tvs to which you can download the spectrum tv app without utilizing a separate streaming device such as a roku. the app works poorly on the tv as it freezes up 2-3 times per hour. i blame the tv because the spectrum app works flawlessly on all of our other tvs where we have a roku. other apps that we've installed also work poorly. the pre-installed apps seem to work better. the interface is also more confusing to navigate than our other tvs. i don't think i'll be buying a samsung tv again any time soon. price was good but i guess you get what you pay for.

Review from Samsung US
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reply from OBA

JSand: Thank you for choosing the TU7000 Crystal UHD Smart TV and taking the time to share your experience. I apologize for the inconveniences you have had with your apps not working properly. You can try cold booting your TV, updating your TV's software, deleting, and downloading the app again, and a completing full reset of Smart Hub to correct the issue with the app. You can search online for ‘Samsung Support TSG01003027’ for step-by-step instructions. If you need further assistance, please know that Samsung Customer Support is here to help, and can be reached via any of the below options: Samsung TV Support is available at 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Oct 21, 2020
Reviewer name: JoeInFTW
4 out of 5 stars
4 out of 5 stars review

Great picture for a great value.

[This review was collected as part of a promotion.] The user interface needs work. It's not anywhere near intuitive at all. I know what the goal is... to keep the picture as you scroll thru the menu but it just doesn't work for me. I'm talking about the home menu. Maybe there's a default setting to go to live tv when turned on. Will need to search for that. The remote needs to be upgraded also. I bought a 14” Samsung about 5-6 years ago and it's basically the same remote. Seems to be quite a lag between pressing the button and the tv reacting. Other than that, I love the TV. Has an awesome picture! Hoping to win the sound bar!

Review from Samsung US
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Jun 16, 2022
Reviewer name: IamtheBoss
5 out of 5 stars
5 out of 5 stars review

Movie Theater in my House

[This review was collected as part of a promotion.] I love this tv. It has such a clear picture, sound and quality that brings me into the movie that I am watching. It is like having a movie theater all to myself. I highly recommend! My friends rave about it. I have it in my office at work and every one of my clients compliment it and wish they had one themselves. I love being able to sit at my desk- turn on this tv and feel like I am in a theater.. When I want to listen to music during my day, this tv is like a full on DJ station. On the days where I want to enjoy an oldie but goodie movie (like any Elvis Presley movie) this tv just brings out the very best in anything I am watching. I love it.

Review from Samsung US
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Aug 23, 2022
Reviewer name: RMcMurphy
5 out of 5 stars
5 out of 5 stars review

Wonderful TV

[This review was collected as part of a promotion.] This TV does all I need. I recently added an office onto my carport in order to work from home and needed a tv to go in it because it will function as a pseudo-man cave as well. I can stream all my services such as YoutubeTV, Netflix, etc and mirror anything I need to from my apple devices. The picture quality is amazing and the sound, which was great to begin with, is even better when paired with the Samsung soundbar and subwoofer.

Review from Samsung US
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Jul 14, 2021
Reviewer name: kas123
3 out of 5 stars
3 out of 5 stars review

not easy to use for projecting from Mac computer

you would think that these days it would be impossibly easy to share things from a mac to a tv. not so. they have apple tv uploaded, but they don't have any software to permit screen sharing? so now i have to buy a chromecast or apple tv to do the sharing. not as "smart" as it should be.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648