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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA

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Showing 4,361-4,370 of 10,370 reviews
Oct 6, 2020
fizzz
5 out of 5 stars review

Love This Quality!!

[This review was collected as part of a promotion.] Can't believe the clarity on this TV even for movies that are from the 50's!! The enhanced sound boosts the quality/bass which helps if you don't have room for a surround sound system. Now I hate watching TV on my older models lol. This is a must buy and price is even better.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Nov 1, 2020
Paige
3 out of 5 stars review

Great image, extremely slow performance

we purchased this model for our living room, its big enough to make a statement but doesn't swallow the attention of the room. packaging was well thought out and made it extremely easy to unpack without worry of damage. easy mobile set up / log in for apps as well. only downside is the performance is very slow. buttons take a long time to respond, sound continues to play after “pause” is pushed. initial loading of apps is slow. we have 2 other smart tvs (not operating at the sane time) that have had no issues with speed. otter than that, great design /price.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

Paige: Thank you for sharing your experience with the TU7000 TV. I am sorry that you are experiencing some lag with your unit. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings>Support>Software Update Both the current version and new version number will be displayed. The current version is what your TV is using and the new version is the latest update. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for convenience by selecting > Auto Update. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Apr 23, 2021
Hess
5 out of 5 stars review

Has nice pictures and nice features

[This review was collected as part of a promotion.] Big screen I like how it integrated with Google home so you can turn the TV off and on with Google and when you turn your game system on it automatically goes to the hdmi screen that the system is on and when you turn your game system off it goes back to what you were watching

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 18, 2021
Anonymous
5 out of 5 stars review

This product has Great Features

[This review was collected as part of a promotion.] I Love it specially For WORKED and SCHOOL :This model is substantially similar to the 75" Class TU7000 Crystal UHD 4K Smart TV (2020) and your review will be posted associated with that mod864-740-0692

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 6, 2020
EBENAIM
1 out of 5 stars review

Great Brand - Bad TV!!!

[This review was collected as part of a promotion.] Within a month the TV broke...with all this COVID19 situation the delivery of the product is careless and products are simply in bad shape!!!Brand new 2020 TV to stop working within A couple of months it sure it's a shame!!!Hopefully Samsung warranty is better than the TV!One star is a generous rating

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

EBENAIM: Thank you for purchasing the Samsung TU7000 TV and for your review. I am very sorry for the issues you are experiencing after only one month. Please give us the opportunity to assist you by contacting Samsung Customer Support via any of the following options: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Apr 23, 2023
MatthewS
2 out of 5 stars review

Be aware that YouTube TV is problematic

Bought two of these….43 and 55 inch. But YouTube freezes up on both. It appears the Samsung doesn't work well with YouTube. I bought these 30 days ago. So now I have no idea what I am going to do. Watching tv and having it freeze up is so frustrating. Did all the troubleshooting with YouTube. It is the tv.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Feb 3, 2022
GARYBOY
4 out of 5 stars review

ONLY PROBLEMS FOUND SO FAR

this tv was a christmas present: being in our 60's the only problems we have with this model tv so far is not having the ability to hook up our dvd player in the back like our last model, we have collected a lot of dvd's over the years. also we have not been able to adjust the dark contrast, when shows are seen in darkness (night) it is very hard to see whats going on - we are hoping our son can help with this problem. we are thinking that the younger generation is fine with all these new innovative tv and phone changes are great, but they are forgetting us older folk that prefer some new changes with the old ways would be better. (are we supposed to throw out our old dvd)?

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 26, 2020
Jrod
5 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] I have owned multiple Samsung Tv's in my life and this by far is the best. I debated switching bands and talked myself out of it. I am glad I did I will continue to only have Samsung Tv's in my house.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jul 27, 2022
kkinoshita007
5 out of 5 stars review

Awesome TV.

[This review was collected as part of a promotion.] Awesome TV. Near perfect for primary use of watching TV/Movies. Only minor complaint is it isn't Dolby Vision compatible, but I knew that prior to purchase. It really does provide a great viewing experience. I hope it lasts the next 10 years, like my previous 65" Samsung TV, which still works, but I needed an eARC connection for stereo setup.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 14, 2021
FreddylovesSamtothasung
5 out of 5 stars review

My Ole Resolution

[This review was collected as part of a promotion.] I would use this tv as the latest gaming station. So I can feel one with my friend, the tv of course. Maybe watch the most Kickin, Rippin, Poppen, Lockin me into. To the most brilliant. View of the 21 century movie experience. Or just maybe lay back. With my trusty device. Turn on the smartview feature. Maybe get alittle bit spontaneously and launched into my phones world. This tv would hold me in the morning, noon, an night. Until then I'm just a dreamer. Yes I should dream hard for the tv of my dreams!! Samsung Crystal Ultra HD. The Difference Is Samsung.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648