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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 4,291-4,300 of 10,373 reviews
Oct 6, 2020
Reviewer name: Zio422
4 out of 5 stars
4 out of 5 stars review

Review of Samsung 43" 7 Series 4k HUD TV

[This review was collected as part of a promotion.] The Samsung 43" 7 Series 4K UHD - Smart - LED with HDR would appear to be a well designed product. The picture is clear and the optional customer modifications permitted are also well designed and give the viewer a variety of customization capability. Samsung uses well developed technologies that have grown from previous experience and utilizes the best designs in its newer units. The one issue, if you can call it that, is the "tininess" of the sound, which is to be expected from its smaller units, but the sound could be markedly improved with external speakers of a soundbar as a "fix" if this becomes an issue for someone looking for more bass and low frequency amplification.Overall, I rate this TV as an excellent product which provides typical Samsung quality and performance.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 5, 2022
Reviewer name: Samsungfan
4 out of 5 stars
4 out of 5 stars review

Great TV for a great price.

[This review was collected as part of a promotion.] I needed a TV for my bedroom and didn't want to spend a fortune. I already have 4 other Samsung TVs including the Frame and a Q70 in my living room. This TV is only used in the evening and fits my needs perfectly. The picture is crystal clear, the UI is seamless, and it's SUPER light. I was able to hang on my wall without any help.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Nov 25, 2021
Reviewer name: Jess
1 out of 5 stars
1 out of 5 stars review

Awful - Problems after 2 weeks!

I'm so disappointed. We bought this TV at the store literally talking about how we trusted the Samsung brand. Two weeks later, the TV has started to randomly act out. It will cut the sound, replace it with a weird stuttering and won't respond to the remote. The only solution is to unplug it and turn it back on. I'm so thankful we're still within the return period and we didn't put the effort into putting on the wall yet. We'll be returning it and purchasing something else.

Review from Samsung Canada
Helpful?3V8BU16WBLTL13878902648
reply from Operations

We're sorry to hear you're disappointed with your TV, Jess. We always aim to satisfy our valued customers by taking the time to understand their individual situations, and we're sorry to hear our product didn't meet your expectations. Please do not hesitate to give us a call at 1-800-SAMSUNG or use the live chat on our website (www.samsung.com/ca/support) so that one of our technical support agents can look into this and assist you further.

Nov 1, 2020
Reviewer name: jgal0
2 out of 5 stars
2 out of 5 stars review

Great potential, very disappointing

[This review was collected as part of a promotion.] This TV has all the functional capabilities of a smart TV (connect to any streaming service with ease), and is very simple to set up. The sound in particular is awesome! Unfortunately, I've been using the TV for 2-3 weeks now, and it will freeze up upon start up. When turning it on, it will freeze up and it seems the only solution is to unplug the TV. Navigating the home page is very slow also. I have yet to experience it freeze up while watching a show/movie, but it's very annoying to experience upon start up of the TV. I don't recommend this TV due to these issues.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

jgal0: Thank you for sharing your experience with the TU7000 TV. I am sorry that your TV is freezing periodically. Your TV has several self-diagnosis tools built in that can help solve problems with signal, network, picture, or sound. Go to Settings > Support> Device Care > Start Device Care You may also want to clear out your TV's temporary storage space by pressing and holding the Power button for 6 seconds. Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings>Support>Software Update Both the current version and new version number will be displayed. The current version is what your TV is using and the new version is the latest update. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for convenience by selecting > Auto Update. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 6, 2022
Reviewer name: Zreviews225
5 out of 5 stars
5 out of 5 stars review

Easy navigation, great picture

[This review was collected as part of a promotion.] I use my tv for streaming movies and shows as well as watching YouTube videos. My favorite features are the easy navigation, the bright screen, and the smart remote. The tv is stellar to look at and the sound is encapsulating.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jul 27, 2022
Reviewer name: Jumarsi
5 out of 5 stars
5 out of 5 stars review

Excellent TV

[This review was collected as part of a promotion.] This is a great TV for the price. It does everything I need from casting to sharing. The video is amazing no complaints here and I have used it for gami6 and it is way better than my previous model. It has an ethernet port or WiFi for web connections. I'm able to download must apps available. In all it's a well done TV for a very reasonable price.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 15, 2020
Reviewer name: Love2BAmazed
5 out of 5 stars
5 out of 5 stars review

Amazing picture quality and features!

[This review was collected as part of a promotion.] Since purchasing this tv I've had no problem with the picture quality. It doesn't look dull or with low quality over time. The Game mode feature is a nice touch that amplified the quality of the game to support its amazing graphics! I also love the grooves it has in the back to hide the cables, that was very useful when having lots of things hooked up to the back. The plug is a perfect fit with it's bent head to help it not stick out and ruin the wiring when placed behind my dresser! 10/10 recommend this tv for functionality and features, just amazing!!!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 25, 2022
Reviewer name: TheOne
4 out of 5 stars
4 out of 5 stars review

Tu7000 Samsung 55 Inch

[This review was collected as part of a promotion.] The television is great, picture and sound are awesome. My only complaint is NOT with the TV, but with the Samsung TV Plus channels. Even using Verizon high speed network, ALL channels will show for 10 to 20 seconds, then interrupt(stop), then start again, repeat...

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 21, 2020
Reviewer name: Javeeboy
5 out of 5 stars
5 out of 5 stars review

I feel like I'm part of the movie!

[This review was collected as part of a promotion.] Such a great, high quality TV! Every time I'm watching a show or a movie, I feel like I'm part of the show. The TV is super easy to use and set up, you can also control it with your phone, which makes it even easier to use. As soon as I got it, I was and to easily log in to my favorite apps and wasted no time in watching my favorite shows. I especially like that it includes Samsung TV, so basically I have no need for cable since I can watch news, music channels and other TV shows. It basically has it all. Now I just need one for my room.

Review from Samsung US
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Oct 25, 2022
Reviewer name: Shelton
4 out of 5 stars
4 out of 5 stars review

Visually beautiful, sound could be better

[This review was collected as part of a promotion.] So far we love almost everything about the TV. The picture is crisp and clear, the additional Samsung TV channels are a plus and everything is easy to navigates. I also love that I can cast to my TV from my phone. Only downside is that we feel the sound could be better.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648