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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 4,221-4,230 of 10,373 reviews
Oct 25, 2022
Reviewer name: Complexnomad
5 out of 5 stars
5 out of 5 stars review

Incredibly Happy!

[This review was collected as part of a promotion.] I stream everything. I found this tv very easy to set up and the screen shows off my favorite shows and movies beautifully. The sound is great as well. I couldn't be happier. I was able to easily project my online classes from my iPad or iPhone to the tv. I only wish I'd bought it sooner. I live in an apartment, so the 43” is just right.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jun 20, 2021
Reviewer name: Tyler
2 out of 5 stars
2 out of 5 stars review

Absolutely the worst TV I've ever experienced

this tv fails miserably at the one thing its supposed to be good at being a tv! this thing constantly fails to connect to our wifi network when literally every other device in our house is working fine. sometimes it will even connect to our wifi just fine only to drop the connection right in the middle of us trying to watch a tv show or movie. i'll try to open an app and it just immediately closes, reboot the tv and the issue still persists. i've been hoping for a software update for this tv but there hasn't been one meanwhile we're stuck with a mostly useless tv. this is most definitely the last samsung product we will ever own. this tv has been way too frustrating for us and i am certainly not going to maintain any level of loyalty to a brand that ships out broken products.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Aug 10, 2022
Reviewer name: ZackP14
5 out of 5 stars
5 out of 5 stars review

The crystal clearness

[This review was collected as part of a promotion.] Great tv for gaming and binge watching. The game display mode helps when playing darker games and also shows great when you watching a darker movie. All the features are great and I would recommend it.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Aug 1, 2022
Reviewer name: capeartist
5 out of 5 stars
5 out of 5 stars review

Unbelievable Picture Quality!

[This review was collected as part of a promotion.] We use our Samsung TV for streaming - after cutting the cable cord we discovered Samsung TV Plus....in addition to the amazing picture quality this free streaming feature offers tons of amazing channels, movies, and I have become a BBC Home addict as a result! Also LOVE that the remote has buttons to automatically connect to Netflix, Amazon Prime and (of course) Samsung TV plus! Very happy with the quality and the price was great! We have our TV mounted on a bracket so it's easy to watch from the kitchen or living room. When not in use we can use the Samsung TV to set a photo or imageto display on the screen when not in use. It was super easy to install! Look at the quality of the picture downloaded - the original "Nutty Professor" starring Jerry Lewis.....amazing!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 25, 2022
Reviewer name: JamesB
5 out of 5 stars
5 out of 5 stars review

Brillant out of the box

[This review was collected as part of a promotion.] I was reluctant to change from the hdtv I had (for fifteen years) because I didn't like the "live" look on current sets, and the high-end models are frankly expensive, but the opportunity came to purchase this entry level model and I am amazed. A beautiful picture, plug and play, brilliant out of the box.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 31, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] I was always looking forward in trying a smart tv and I was happy that I got the opportunity to do so. I love the high quality of it. The picture on the tv was amazing it was so clear. Using the apps on the tv was so easy and manageable. I am so hooked on the tv that u went and bought the same brand and size for the other rooms

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Dec 19, 2020
Reviewer name: Chris
5 out of 5 stars
5 out of 5 stars review

Great pic great TV for price

bought a tcl but wasnt happy with the pic. tv is used for streaming movies, shows and playing the occasional dvd. great pic, clear bright, many adjustments available only a couple of usbs which is ok for us-we dont game and only have a dvd attached overall, would def buy again

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Feb 10, 2021
Reviewer name: Heike
3 out of 5 stars
3 out of 5 stars review

Display

it worked fine the first day i had it and wouldn't come on at all after that. samsung had someone come and fix it. i still have some issues. had to do a factory reset 3 times already because the colors get really bad. i like iot a lot when it doesn't mess up

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Heike: Thank you for purchasing the Samsung TU7000 TV. I am sorry to hear that you are continuing to experience issues with your unit even after a service appointment. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. Please give us the opportunity to assist you further by contacting Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 23, 2020
Reviewer name: not worth it
1 out of 5 stars
1 out of 5 stars review

Overall complete waste of money

i have had this tv for about 20 days and almost everyday i have had an issue with it. i have had to reset to factory settings at least 5 times since buying. i have had issues connecting to my wifi, even though there have been no issues with any of my other devices connecting. as soon as i turn the tv on, everything freezes and i have to turn it off and on about 5 times before it works. sometimes it won't turn on at all. i had my sound not work so i had to reset it. overall complete waste of money. when the tv does work, it is a nice image.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

not worth it: I am sorry that you are experiencing issues with your TU7000 4K Smart TV. Your TV has several self-diagnosis tools built in that can help solve problems with signal, network, picture, or sound. Go to Settings > Support> Device Care > Start Device Care You may also want to clear out your TV's temporary storage space by pressing and holding the Power button for 6 seconds. I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options - Samsung Solutions

Oct 21, 2020
Reviewer name: LoveTV20
4 out of 5 stars
4 out of 5 stars review

Love it!

[This review was collected as part of a promotion.] It has been a while since i've had a brand new TV and this one is amazing! Easy to use, has all of the apps i want to add on it! Picture and sound is AMAZING! Recommend to anyone looking for a new tv

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648