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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 4,101-4,110 of 10,373 reviews
Aug 15, 2021
Reviewer name: Jess
1 out of 5 stars
1 out of 5 stars review

I do not value the continuous wifi disconnect

only had this tv one week and i am having issues with it connecting to my internet. i have troubleshot every thing and it still will not connect. all of my other devices are functioning great on the same wifi. i only watch tv based on my wireless connection through streaming so this is truly disappointing

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jul 10, 2021
Reviewer name: PattyB
2 out of 5 stars
2 out of 5 stars review

Difficult setup-not easy

after a couple days of trying to get past error message, googling, how to fix, etc. finally working. then you have to add apps, login etc. what i do not like at all is the row of apps at the bottom of the screen. you/i can't tell which one i am on and everytime you turn tv on it doesn't go back to what i was watching/app before. then i have to search for hulu all over again. getting use to it now, but not an easy tv for a non-electronics person.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Dec 16, 2020
Reviewer name: Jay Q
4 out of 5 stars
4 out of 5 stars review

A fine TV

we bought this to replace a samsung 2009 52" lcd in order to get the "smart" features we did not have on that television. the price point for this tv was truly shocking (low) and the quality is just fine for our use, which is you basic tv and movie viewing. the deficit that really hasn't bothered me was that there are only 2 hdmi ports and there is only optical audio outputs, maybe this is the norm now but i cannot connect this to my stereo system as i did my pervious unit. that said i will be looking to purchase the t-450 sound bar to get the quality sound i am missing. the sound without a sounbdbar is average.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jul 26, 2022
Reviewer name: Glenn28658
5 out of 5 stars
5 out of 5 stars review

So good Ive bought multiple.

[This review was collected as part of a promotion.] I use my TV for gaming and streaming media and its always been a great TV!!!As a matter of fact my whole house is full of Samsung tvs,phones and tablets that have all held up very well from usage.My next TV will probably be the Wall version.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 15, 2020
Reviewer name: Derek
3 out of 5 stars
3 out of 5 stars review

Picture is decent but...

[This review was collected as part of a promotion.] For the first month I had the tv everything was sluggish and slow and I tried finding updates repeatedly and powering off/unplugging etc but nothing seemed to fix the slowness, I'm talking 2 seconds to respond to a button push, I use a pc so once its set its not a massive issue but the other issue i had was every time I switched inputs the tv powered off. Then miraculously after a month or so one day I accidently unplugged it while the tv was on and those issues disappeared. I'd unplugged it while it was off/asleep at least a dozen times trying to fix this so if anyone else has the same issue keep trying to unplug it while on lol

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

Derek: I am sorry that you are experienced issues with your TU7000 4K Smart TV. If you encounter this issue again, please know that your TV has several self-diagnosis tools built in that can help solve problems with signal, network, picture, or sound. Go to Settings > Support> Device Care > Start Device Care You may also want to clear out your TV's temporary storage space by pressing and holding the Power button for 6 seconds. I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support: 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Aug 23, 2022
Reviewer name: Love2watch
5 out of 5 stars
5 out of 5 stars review

TU700D Crystal UHD 4K Smart TV (2020)

[This review was collected as part of a promotion.] We use the TV for watching programs, gaming, and streaming, especially our church services when we can't go to the regular services. The size makes it easy to feel as though we are in church physically and also when we watch movies.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 25, 2022
Reviewer name: Alxram
4 out of 5 stars
4 out of 5 stars review

A great TV

[This review was collected as part of a promotion.] I use my tv to watch cable channels as well as to stream channels from various channels. The tv works great with great picture quality and great sound. There are adjustments you can make to suit your viewing pleasure as well as add a sound bar to increase your listening pleasure. Overall a great set, the only issue I have is that I keep losing connection to my cable box which requires me to pull the hdmi cable from the back of the TV and plug it back in. Not sure what is causing it but it could be a bad cable or the plug on the TV may have a problem.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 6, 2022
Reviewer name: Jayxest96
5 out of 5 stars
5 out of 5 stars review

Amazing Quality, Amazing Price

[This review was collected as part of a promotion.] Out of all the TVs I've owned never have I felt satisfied with my purchase as much as I do with this Samsung. From the low price, the ease of use, and the feature packed UI, the TU7000 is all around AMAZING. I use almost every feature on the daily and mainly for gaming on my PS5. The 4K Image quality is so vibrant and bright and the sharpness doesn't leave me fiddling with settings to get the perfect setting for crisp, no jagged edged and defined picture it also doesn't have me turning sharpness down to the point its fuzzy and smeared looking it has the spot on in between where every time you use it its still as jaw dropping as it was on day one. If your someone who's on a budget, or someone who all in all just wants a beautiful picture with little to no effort to navigate and someone who wants a top tier feature packed smooth UI in their television then the Samsung TU7000 is that television and will not disappoint!

Review from Samsung US
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Jan 13, 2023
Reviewer name: JAM JPM
3 out of 5 stars
3 out of 5 stars review

Turns Back on Randomly

We bought two Samsung tvs, and each has a nice picture and good sound, but each also has a super weird and off-putting habit of randomly turning back on after we turn them off. We will go to bed, and all of a sudden minutes later the tv comes back on all by itself, with nothing anywhere near the remote. Super weird. Don't like that problem.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hi JAM JPM, Thank you for purchasing the Samsung TU7000 TV. I’m sorry to hear you’re experiencing an issue where your TV turns itself on. 1. Unplug the TV from the wall outlet or surge protector and leave it unplugged for 30 seconds. 2. Check the power cord to see if there is any visible damage. 3. Plug the TV power cord back into the wall outlet. If you were using a surge protector, bypass it for now and use a wall outlet. 4. Try to update the software. In some cases, a software update can correct the problem. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes, depending on network speed, so if the TV is not turning off too frequently, try updating the software. 5. Disable the Power On with Mobile option. TVs that can connect to SmartThings can be turned on using compatible devices, sometimes automatically. However, if abnormal "power on" signals are sent through the wireless network, they will trigger this function and make the TV turn on. If you do not want this function, navigate to Settings > General > Network > Expert Settings > Power On with Mobile, and turn the setting off. If the TV continues to turn on by itself continuously, please contact our Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 5, 2022
Reviewer name: JPM2022
5 out of 5 stars
5 out of 5 stars review

Crystal tv 70 in.

[This review was collected as part of a promotion.] This tv replaced my 2003 55 in samsung tv. The ease of setting up and programing the desired apps was without any problems. The picture quality and contrast was amazing. I have not had any concerns with this tv. It is approximately 1 year old. The colors continue to amaze me. Very happy with this purchase....

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648