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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 4,081-4,090 of 10,373 reviews
Oct 25, 2022
Reviewer name: Jupiter3
5 out of 5 stars
5 out of 5 stars review

Installation

[This review was collected as part of a promotion.] This unit was so easy to set it up using the mobile option. Samsung makes it easy. I use this TV just for watching sport, that even thought it is not the latest technology it is good enough for the value I paid for it.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jan 9, 2023
Reviewer name: Dziner99
3 out of 5 stars
3 out of 5 stars review

Rather Disappointed

I'm rather disappointed in this Samsung model. I researched for months and thought this was exactly what I was looking for; but the screen is dark and colors do not pop at all like advertised. Others have commented about the same thing while watching my tv. Ironically, I got rid of my last tv because it had become so pixelated in dark scenes that I could not see anything. I was really looking forward to bright, crisp colors. I have also had a few incidents where the audio and video did not match up.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hi Dziner99, Thank you for letting us know that you are not satisfied with the brightness of your TU7000 TV. I have a few recommendations which may improve your visual experience. First, let’s ensure you are running the latest Firmware Update. Go to Settings> Support> Software Update. Next, if your TV's colors are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings. For darker scenes, I recommend Dynamic Picture Mode, which makes pictures brighter and clearer in bright viewing environments. Go to Settings > Picture > Picture Mode > Dynamic. Or you can manually adjust the Brightness by pressing the HOME button on your remote, then navigating to Settings > Picture > Expert Settings. You may also want to disable Power Saving Mode, which automatically adjusts the brightness to reduce the TV’s power consumption. Go to: Settings > General > Eco Solution> Power Saving Mode. Next, if your audio and video are not syncing up, it could possibly be a source issue, but if you’re hearing an audio delay across all sources/channels and you have a Home Theatre System or other speakers connected to your TV, you can access the Audio Delay settings to increase the audio delay. Go to: Settings > Sound > Expert Settings > Digital Output Audio Delay. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 19, 2021
Reviewer name: Mr. Sam Sung
5 out of 5 stars
5 out of 5 stars review

Better than I could imagine!

We purchased the TU7000 82" ~6mos. ago from the Brick. It took two guys to deliver it and they also recommend 2 people to set it up (which I soon discovered why... this thing is HUGE!!!... even storing the cardboard box was a tad difficult & I can't imagine EVER having to move this thing.... it'd take a truck and a few hours to move it) The TV is excellent! The display is so much different from any of our previous TV's - - the people/animals on the screen look lifelike (it's difficult to describe but it's as if they come alive ... vs. other tv's). The only negative is >> the sound isn't the greatest and definitely need to be using a soundbar /surround sound /external speakers and for some reason both of our soundbars aren't compatible with the tv & am now looking to purchase another one.

Review from Samsung Canada
Helpful?3V8BU16WBLTL13878902648
reply from Operations

Thank you, Mr. Sam Sung! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Jul 25, 2022
Reviewer name: bobbo
3 out of 5 stars
3 out of 5 stars review

Slow, clumsy User experience

apps are slow to load (compared to another brand this unit replaced) and interface is non-intuitive. picture is great. remote poor, many buttons tiny, especially pause and play buttons which are hard to find when watching in dim light. remote (unlike previous other brand) only ir (previous was bluetooth), requiring careful aim to work. overall user experience to control tv is quite lacking.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hi bobbo, We appreciate your feedback on the Samsung TU7000 interface. To ensure performance is fully optimized, please ensure your TV is running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Settings > Support > Device Care > Start Device Care. I hope these tips help you enjoy your new product. You can always contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Sep 15, 2021
Reviewer name: TomP
2 out of 5 stars
2 out of 5 stars review

Ui sucks

[This review was collected as part of a promotion.] Good image but holy mother of God the ui with remote is awful! I dumped cable and just went internet thinking it would save me time - no. Still one of the Worst operating experiences I have ever had with a TV. I like Samsung alot, but this is So cumbersome and so not intuitive - almost as bad as Apple products. Well, that might be a little too harsh... now. It sucks. Makes me dread turning it on.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Apr 18, 2021
Reviewer name: Ctorr
5 out of 5 stars
5 out of 5 stars review

Incredible picture!

[This review was collected as part of a promotion.] We are completely impressed with the TV, the clarity and colors are amazing! The smart portion is so good we ditched our fire stick! We are planning to upgrade our LG 55 to a samsung we are that impressed!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 29, 2020
Reviewer name: Aleruval
5 out of 5 stars
5 out of 5 stars review

Super sharp and colorful image smart tv!

[This review was collected as part of a promotion.] This Crystal UHD 4k tv has such brightness and sharpness to its image. I'm amazed! Pictures don't do this tv justice. It has good speakers too. The sound is loud enough and very clear. Comes with control and batteries. I love that it's already a smart tv, so you don't need any extra equipment to be able to watch your favorite apps. It was also very easy to set up. Pretty much self explanatory. Just plugged it in, guided me through connecting to wifi and that was pretty much it. It took less than 5min. Overall, I'm super happy with my smart tv.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 16, 2020
Reviewer name: randomgamer
5 out of 5 stars
5 out of 5 stars review

Pretty amazing Tv

[This review was collected as part of a promotion.] I got the TV about 3 months ago, so far no actual problems. Sometimes the HDMI cord from my Xbox one would give me a blank screen but I bought a new cord and no problems as I see. The picture quality is quite amazing when I play video games considering that I've upgraded from an normal 1080p HD 32" TV. For its price, its a really great TV and I'd recommend to anyone.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jun 23, 2021
Reviewer name: Seano
4 out of 5 stars
4 out of 5 stars review

2 relatively minor complaints

easy setup. beautiful looking picture, although hard at first to get used to the clarity of 4k. two complaints. the remote is extremely hard to use particularly the pause play fast forward fast review. but there really are in excess of buttons. second complaint is the reflectiveness of the screen. in daytime i have to sit at a certain angle for it not to catch the light from the shoji screen that masks my windows. at night the screen picks up my ceiling light. so i'm forced to really watch the tv in the dark with ambient light only. but i have no regrets

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
May 24, 2022
Reviewer name: Familyof4
5 out of 5 stars
5 out of 5 stars review

Perfect TV for us.

[This review was collected as part of a promotion.] We always have streaming services like, prime tv, disney + and netflix. And the tv comes with samsung tv with a lot of channels in it. The picture is so crisp we love every second when we use it. We also use it for our game consoles like switch and xbox and the quality is just amazing.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648