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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 3,901-3,910 of 10,373 reviews
Sep 17, 2020
Reviewer name: lucrob
5 out of 5 stars
5 out of 5 stars review

SAMSUNG 58" CRYSTAL

[This review was collected as part of a promotion.] i want to highly recommend this tv for those of you who want a tv for the bedroom that's all encompassing but not too big for the room. great picture from all angles and a really crisp screen and response time. took me a little bit to set up as i forgot my password but once retrieved a few steps to accomplish connection to my devices and i am one happy camper. did have a 43" high end competitor brand before and it has been put out in storage. this tv actually has a better response time than my main tv in the living room which is also a samsung. so i highly approve of this model if you're looking for an assume experience while relaxing in the bedroom and want to enjoy a cinematic experience.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Aug 22, 2023
Reviewer name: Micah
1 out of 5 stars
1 out of 5 stars review

Suddenly makes noise and flashes and goes balck

Unfortunately the tv is not working well. It randomly and more often, makes a noise and a flash in the screen. It also goes black or has no volume. The only way to temporary fix it is to unplug and replig back in and also with the pvr. Can't find my receipt so I'm stuck with it I guess.

Review from Samsung Canada
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Support Team

Hello, thank you for your review. We are here to help. Please contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks again, we look forward to hearing from you.

Jul 10, 2021
Reviewer name: PattyB
2 out of 5 stars
2 out of 5 stars review

Difficult setup-not easy

after a couple days of trying to get past error message, googling, how to fix, etc. finally working. then you have to add apps, login etc. what i do not like at all is the row of apps at the bottom of the screen. you/i can't tell which one i am on and everytime you turn tv on it doesn't go back to what i was watching/app before. then i have to search for hulu all over again. getting use to it now, but not an easy tv for a non-electronics person.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 24, 2021
Reviewer name: Awesome
5 out of 5 stars
5 out of 5 stars review

Great tv

[This review was collected as part of a promotion.] Mainly use this TV for streaming because we got rid of cable. I also use for my PS4 playing games. The only thing is when I upgraded from my 65", the remote was different. It took a while for my wife to get use to it. For the price, you can't beat it. I really love this TV. I've installed all my streaming apps and they work great. Will not buy anything but Samsung.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 15, 2020
Reviewer name: morales117
5 out of 5 stars
5 out of 5 stars review

great features

[This review was collected as part of a promotion.] love this tv cause its easy to use and the smart tv is just perfect to connect to you tube Netflix and Disney for the kids also the quality of the tv is just perfect. the only thing about Samsung tv is that the sound is very low need to put high to listen to it, especially when watching a action movie

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 3, 2020
Reviewer name: Mackenzie
2 out of 5 stars
2 out of 5 stars review

Black screen after two months

we purchased our samsung in august and it seemed to work great! all of a sudden not two months later, the tv screen is black with a faint image. i researched all possible solutions and nothing has solved our issue. this is apparently a common issue. we turn off the tv and its working, then the next say we turn it on and it is a black screen and doing the same thing. we have audio and we can see the tv has turned on but we cant actually watch our brand new expensive tv. my old vizio from 2014 is a better working tv than this, which we still use in a seperate room. do not buy unless you are ready to pay for a brand new tv to be repaired. extremely frustrating.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

Mackenzie: Thank you for purchasing the TU7000 TV and for your review. I am very sorry to hear that you are experiencing issues with your screen randomly going blank. There are a number of reasons this may be happening. • Cable connection problem: Your Samsung Smart TV is likely to have a black screen issue due to the cable connection problem. Loose connections, damaged cables or inactive power sources are the probable cause of the problem on your TV. • Sources issue: Moreover, the issue could be caused by the problems associated with the sources such as DVD player, cable box or other external sources. To find out whether the problem is with the sources, press the Menu button on your remote. If the menu appears on the screen of your TV, then the problem is with the sources. • Inputs setting problem: The black screen issue could be due to the inputs setting problem. Your TV might be set on a wrong input. Ensure that your TV is set to the correct input to avoid this issue. • Firmware update issue: Your TV screen might be having a black display due to the obsolete firmware. The firmware, therefore, needs to be updated to solve this issue. • Sleep timer/power saver mode: In cases where your TV randomly goes black, the issue could be due to the sleep timer or energy-saving mode being on. Consider turning them off to see whether the problem is solved. • Hardware failure: Also, your TV might be displaying a black screen due to the hardware failure. This could be a faulty circuit board, faulty TV panel or faulty LED on TV. For this case, you will need to seek for professional service to have your TV fixed. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 30, 2021
Reviewer name: Dochunt13
5 out of 5 stars
5 out of 5 stars review

I love my samsungs

[This review was collected as part of a promotion.] I love all three of my Samsung TVs my 70-in oh, my 60 in, and my 55in. I have an Xbox series X hooked to two of them and an Xbox One X hook to the Third. They are all so amazing I will always and forever own Samsung televisions Samsung phones Samsung tablet Samsung everything thanks for making such an amazing product and such an amazing prices.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jun 29, 2021
Reviewer name: JDB8
5 out of 5 stars
5 out of 5 stars review

picture perfect

[This review was collected as part of a promotion.] Ive been wanting a large TV for some time so when this 82" was on sale I had to jump on it. The picture is great and sometimes it feels like your in the movie, game, or whatever I'm watching. My wife and kids love playing games on it because its so big but I love it for movies and sports. Its everything I could have wanted in a TV. The only complaint I have is how fragile it is. Im scared to even touch it for fear Im going to ruin the pixels, but other than that its perfect! Super happy and would recommend this TV to anyone. Price is great too!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Aug 7, 2020
Reviewer name: Strings
5 out of 5 stars
5 out of 5 stars review

Easy to set up, decent HD picture

i like things to be simple. don't want to spend lots of time trying to figure things out. don't want to solve problems, i want to watch tv! this tv is lightweight, easy to unbox. the feet just snap into place, i connected the cable from my cable box, plugged in tv, batteries into remote and it powered up right away. a little bit of time required to configure the wifi setup, but the screen prompts took me right through it. setup was generally pretty simple and easy, but plan on 1/2 to 1 hour. pretty good picture, not as good as advertised, (they never are) but at 6 feet away and at 55" of hd, pretty darn good.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 16, 2020
Reviewer name: Juca
3 out of 5 stars
3 out of 5 stars review

Great Value for Price

[This review was collected as part of a promotion.] The 65'' screen gives a great movie theatre feeling. Slim design, not heavy and easy to install. We like everything about the TV; we are not too happy about the brightness adjustments; picture seems relatively dark

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

Juca: Thank you for purchasing the Samsung TU7000 4K Smart TV and for your review. There are several image settings you can adjust to your liking such as Picture Mode and Expert Settings. Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode. You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > Picture > Expert Settings For further information regarding Image Settings you can search online for 'Samsung support ANS00079295' Should you need further assistance with settings, features, or functions, please contact Samsung Customer Support. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions