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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA

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Sep 19, 2020
Happymommy
4 out of 5 stars review

Product is very good but could be better

[This review was collected as part of a promotion.] This was a warranty replacement of another Samsung 50 inch tv I had purchased 2 years prior and it had simply quit working. My biggest complaint with Samsung televisions is the sound is so weak. I have to turn the volume up to 25 in order to hear it and I can leave my LG television volume at 10-12 volume and hear it just fine. I have also had problems with Samsung televisions giving out within 5-6 years of purchase which is extremely fast. I was always a Sony purchaser in the past and they lasted 15+ years.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Nov 28, 2022
Guywithhappywife
5 out of 5 stars review

Everything Imhoped for and more

I bought this set in late Oct, 2022 after a different quality brand 40” set we'd had for about 12 years began acting up in ways we couldn't any clues to addressin on the net. As well, my wife is a heavy TV watcher so the set likely had more like 15 yrs use, and the last year, due to an illness limiting her activities, has had it on except when sleeping… so it was time. Because we have a fairly small house, I didn't want more than a 50” screen because it'd be a challenge to fit it in livingroom, and this was the only one that size the store had. And looking online, others meant a wait to get and most were double the price. I checked the reviews, looked good, bought it. The automatic setup worked like a charm, zero problems, except it didn't recognize a Bose sound bar that needed to be connected by cable. I had commitments so told my wife I'd tackle that next day…. The connectin pin on bar was rather odd shape, lighting was awkward for me to see well, but after gently twisting and turning end trying to get it to seat, it did and the volume almost blasted us out of the room…. As my wife was lowering the volume I just smiled and said: “I think it's working now!” She been thrilled with it ever since, the picture is excellent even for a lower price model. I'm impressed. And just days ago I acquired an Apple Watch with wifi and Bluetooth, no cellular, and it I don't know if it was the tv or the watch, but together they not only recognized each other, they paired themselves without me asking. It's a no-fuss experience despite having lots of tech that could create nightmares until figuring out what's up…. Been there, done that in the past and appreciate the progress!

Review from Samsung Canada
Helpful?3V8BU16WBLTL13878902648
reply from Operations

Hi there, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV! 

Jun 28, 2020
dalydose
3 out of 5 stars review

Decent picture & features, but...

[This review was collected as part of a promotion.] i was excited to get into a 4k tv, especially at this price. i got the features that i was wanted, including bluetooth, so i can use my buds+ at night. #apartmentliving setting up and using the menu is a chore because apps that i'll never use after permanent bloatware. they have just about every ale m apple app paint and i don't use apple products at all. this causes two issues: 1. they take up space in the ui making it more difficult to navigate. 2. more troubling is that they take up space. there isn't a ton of space here and no way to expand the space, so eventually you will want/need that space, but you can't delete those apps. troubling. it's sad that i need to keep using my firestick unless i'm watching hbo max. then i go back to samsung's ui for that.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

dalydose: Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the pre-installed apps is important to us and will be shared with our internal teams. Should you ever have questions or need help with TV features, specs, or operation, we are here to help. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Sep 15, 2020
Mike
5 out of 5 stars review

Well worth the money

[This review was collected as part of a promotion.] We purchased this Samsung TU 7000 when we decided to upgrade from our older Samsung Plasma. Another comparable brand had been purchased for a man-cave use, and we were not totally satisfied with that purchase. We felt confident replacing a Samsung with a Samsung and are delighted that we did. The picture quality is great, the value was good, and the remote in particular is intuitive and very easy to use. Kudos to Samsung. It will continue to be my brand of choice.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 25, 2022
Happybuyer
5 out of 5 stars review

Love this tv

[This review was collected as part of a promotion.] This tv isa 2nd one that I purchased. I got one in the spring and love it so much that I just purchased another one. Both 65 inches. I also have 75 inches same model. All 3 tvs work great. I mostly watch movies. Picture is very clear. Great price too!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 22, 2020
MelanieE
5 out of 5 stars review

Samsung Crystal UHD 65" TV

[This review was collected as part of a promotion.] We love our new Samsung addition to our electronics family. We own a line of Samsung TV's including a 49", 55" and an older but reliable 32". This was a perfect addition to watch Saturday College football games and just in time for the MLB World Series. The clarity of the picture is amazing and we could not be happier with the resolution. The interface is easy to operate and setup was a breeze. I would highly recommend this TV as a sports and movie buff. A sound bar would make the purchase as perfect as it could be.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 25, 2022
DisneyDivaDeb
5 out of 5 stars review

We Love It

[This review was collected as part of a promotion.] We are very pleased. We love it. The color and clarity is amazing. It's like the tv and movie characters are in the room. Watching sports events makes us feel like we're there. We have dark drapes behind the tv and it's like being in a movie theater. We'd highly recommend this television.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 15, 2020
mcmahon80
1 out of 5 stars review

complete disappointment

[This review was collected as part of a promotion.] since day 1 I have had nothing but issues with this tv. out of the box, I updated firmware. streaming services lock and freeze, tv loses internet connection, and tech support not able to resolve issues. I ended up having to buy a streaming stick to watch live tv since the HULU on the tv can't support the streaming speed.

Review from Samsung US
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Aug 23, 2022
kt1113
5 out of 5 stars review

Great features. Easy to use

[This review was collected as part of a promotion.] We use our tv for watching shows and movies. Love that the apps are easy to access and navigate. We use a lot of streaming services, the Samsung features are a great extra and easy to connect phones and other devices too! The color and sound are amazing. We loved ours so we bought my mom one too!

Review from Samsung US
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Oct 6, 2020
Werejamming
5 out of 5 stars review

The picture is fantastic!

[This review was collected as part of a promotion.] We had a difficult time watching our regular shows for a while because the picture looks so real. We couldn't quite place what it was that was causing us to have a weird perception thing going on. We finally agreed the extreme video quality makes the actors look so lifelike that it makes it appear like bad acting. It was funny, but now we have acclimated to the ultra high def and really enjoy the television. We could never go back to the old 720p that we used to have.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648