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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 3,591-3,600 of 10,373 reviews
Dec 12, 2022
Reviewer name: chels9
1 out of 5 stars
1 out of 5 stars review

Save your money, breaks after a year

I bought this TV a year ago, and it is kept in a pristinely clean and safe area. Today, it developed a black line down the entire screen after the warranty just ended. I tried all the diagnostics and have several Samsung products. I'm extremely disappointed and hope the problem can be addressed by Samsung.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hi chels9, Thank you for letting us know about the issue you are experiencing with your Samsung TU7000 TV. I have a few troubleshooting steps for you to try, which may resolve your problem. 1. If any external devices are connected, check all input cable connections 2. If the issue persists, define precisely what is wrong with the display. For example, mosaics and blocks, multiple lines or white dots, and fixed horizontal or vertical lines. 3. Try changing channels using the remote control. Is the issue the same on all channels? 4. Press the Home button (looks like a house), select Source, and choose another input source. Is the issue the same on all sources? 5. If the same problem persists, run a diagnostic test. (Home > Settings > Support > Device Care > Self Diagnosis > Picture Test) 6. If the problem disappears during the test, check your TV signal (Home > Settings > Support > Device Care > Self Diagnosis > Signal Information) to check the signal strength. The signal strength must be more than 20 dB (more than 4 bars on the icon) for stable signal reception Should your issue persist, please contact Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Sep 24, 2021
Reviewer name: MILLERCHIEF
5 out of 5 stars
5 out of 5 stars review

GREAT FEATURES ON THIS SAMSUNG MODEL

[This review was collected as part of a promotion.] THIS TV SET IS USED IN THE DEN, IT WAS PURCHASED TO REPLACE A 55" LG UNIT THAT DIED AFTER 2 YEARS. I DECIDED TO TRY A SAMSUNG INSTEAD OF THE LEG BASED ON THE COMPARISON OF FEATURES. THE ONE FEATURE THAT I REALLY LOVE ABOUT THIS SAMSUNG MODEL IS THE ABILITY TO MIRROR MY APPLE DEVICES WITHOUT NEEDING AN ENGINEERING DEGREE TO MAKE IT HAPPEN. THE OTHER FEATURE I REALLY LIKE IS THE EASY SETUP FOR THE BLUETOOTH SOUNDBAR. A+ ON THESE. IT IS VERY EASY TO OPERATE AND SETUP AND I REALLY LIKE THE PICTURE, CLEAR, SHARP WITH THE 4K RESOLUTION.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jun 16, 2022
Reviewer name: Robby1
5 out of 5 stars
5 out of 5 stars review

Samsung tv

[This review was collected as part of a promotion.] We purchased this Samsung tv to stream cable tv. The tv was easy to set up even for a non tech person. The picture was clear and the sound better than other tvs we've had. Glad we purchased this one.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Mar 9, 2021
Reviewer name: TLST
5 out of 5 stars
5 out of 5 stars review

Live TV

apparently at 56 years of age i've never really owned a television. at least this one makes me feel that way. we finally traded in our old (but at the time, very expensive) dlp television because we got tired of replacing bulbs and it was omitting a constant buzzing sound. sure it was huge and had great color, but this...we plugged in our new crystal tv and were blown away! the picture was so clear, i felt like we were watching live tv! even old sit-coms came to life and looked theater quality. i wish we had replaced our old one years ago. now we have to rewatch all of our epic movies again on this electronic marvel!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jul 27, 2022
Reviewer name: Zenvell
5 out of 5 stars
5 out of 5 stars review

Immersive visual and sound experience

[This review was collected as part of a promotion.] Images look very clear and sharp. Even from afar the images look crisp. Perfect for gaming or movies. The sound quality is also great as even the smallest details can be appreciated. Also, works well with bluetooth. I found the size to be very versatile, it's great for either your living room or for a small room.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 21, 2020
Reviewer name: Broc
4 out of 5 stars
4 out of 5 stars review

Product was priced right for features it had.

[This review was collected as part of a promotion.] Initially had planned on 55" model but was unavailable at the time of purchase. Salesman did some checking and determined he had a 58" version available. Chose that option and am happy w/ TV so far.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Dec 18, 2020
Reviewer name: gator
3 out of 5 stars
3 out of 5 stars review

Picture is good compared to 10 year old Vizio.

sound is biggest issue. hard to hear almost constantly unless volume is set at very, very high level. i did chat earlier and the reply was to reset everything and try again. not a good solution and it seems sound is an issue for other tv's made by this manufacturer.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

gator: Thank you for purchasing the Samsung TU7000 TV and for your review. I am sorry to hear that you are experiencing issues with low volume. One possible cause for the low volume is the source. Some sources have their own volume control which might be set too low. We recommend you try a Sound Test under Support > Self Diagnosis > Start Sound Test. Another way to check the source volume is to test an internal streaming source like Netflix or YouTube to compare. You may also want to select from several Sound Modes and advanced settings to meet your personal preferences. Press the Home button on your remote, and then navigate to Settings > Sound > Sound Mode I hope this helps improve your audio experience. Should you need further assistance or have any questions, please contact Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Jul 23, 2022
Reviewer name: TheTVGamer
4 out of 5 stars
4 out of 5 stars review

This TV is by far the best

[This review was collected as part of a promotion.] I have had other brand TV's before but ever since i bought my first samsung smart tv back in 2016, i said to myself what was i waiting for, this TV has it all and I enjoy every feature, my favorite one (I'm a gamer) whenever i want to play in my PS5 (play station) i just turn the PS on and the TV automatically switches screen to a better gaming image and experience visuals become a lot better for gaming and it automatically turns on 4k and UHD features compatible with most if not all consoles! I even gifted one 2017 curved model to my parents and so far they really enjoy it as well ( anyone can enjoy it no matter if they just choose to watch shows) I definitely recommend it. (If you have a samsung phone, oh boy it unlocks a lot more features! Screen mirroring and you can even use your TV as a Monitor!

Review from Samsung US
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Oct 21, 2020
Reviewer name: Heels4life
5 out of 5 stars
5 out of 5 stars review

This product crisp clear view

[This review was collected as part of a promotion.] The crystal UHD 4K smart TV has very clear crisp view. Also like the tv is light and easy to handle, as well as, easy attach to wall mount TV bracket. Lastly, Samsung, has a free TV subscription that you can subscribe too.

Review from Samsung US
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Oct 21, 2020
Reviewer name: Couchpotato2020
5 out of 5 stars
5 out of 5 stars review

Love all the extras and easy setup.

[This review was collected as part of a promotion.] This is the most user friendly smart TV I have ever owned. We don't subscribe to cable so having a clear picture was very important. This TV does not disappoint. Also, love having all the extra Samsung channels already loaded. Adding our favorite apps was quick and easy. Love being able to always find something great to watch. I recommend Samsung TV's to all my friends and family.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648