Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA

Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for

SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA

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4.5 out of 5 stars

stars11.3K ratings10.3K reviews

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Sep 18, 2020

Anonymous

5 out of 5 stars review

Verified Purchase

Great Price and Warranty

Great picture and great price. This TV had a 3 year warranty at Sam's Club -- 3 times the usual one year warranty.

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Sep 16, 2021

dr dave

5 out of 5 stars review

Verified Purchase

Great upgrade TV

Great upgrade Smart TV. We run YOUTUBEtv and Netlfix straight through the tv. It works great. Picture and sound are good.

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Jun 8, 2022

Lucky13

4 out of 5 stars review

Verified Purchase

Style & fit plus sharp colour!!

We love the slim fit plus the stand so much slimmer & takes up less room. Colour very vibrant so no complaints….

Review from Samsung Canada

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reply from Operations

Thank you, Lucky13! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV.

May 16, 2025

Rishabh

1 out of 5 stars review

Worst TV ever

Worst television ever. Goes totally black in case of night scene. Software is really slow and there is a delay of 2-3 seconds while navigating options. Don't go with Samsung.

Review from Samsung US

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Mar 11, 2025

Casual User

2 out of 5 stars review

Sluggish interface

The user interface on this tv is very sluggish. There's lots of lag between pressing a button on the remote and the response of the tv.

Review from Samsung US

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Mar 31, 2020

JackZ23

1 out of 5 stars review

Don't Fall For It... waist of time

Don't waist your time. The TV doesn't stop stalling. Freezing. The TV is literally meant to just be for show. I hope I can still return this peice of disaster.

Review from Samsung US

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reply from OBA

JackZ23, I am sorry that you are experiencing stalling and freezing with your TU7000 TV. To optimize smart TV performance, please try the Device Care option under the Support Menu. Go to Settings > Support > Device Care > Start Device Care This checks memory and frees up unused cached memory and closes background apps. If you need further troubleshooting with this issue or have any other questions, please reach out to Samsung Customer Support via any of the following options: 1) Phone: 1-800-SAMSUNG (ask for TVs) -- Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) 2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport I hope the above tip resolves your issue. Otherwise, we hope to hear from you and assist with step-by-step troubleshooting in the context of your specific setup.

Jun 26, 2022

MSamsungCustomer

5 out of 5 stars review

Great TV, had it for two years

[This review was collected as part of a promotion.] I've had this tv for almost two years now and it is great! The images are literally crystal clear, it's almost like you see people in person.

Review from Samsung US

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Sep 26, 2024

JAG83

1 out of 5 stars review

Will not even last a year!!!

The worst TV I've ever owned. It freezes all the time and I have to reset it and then as of today there is just a thick black line going through a portion of the screen that will not go away. The TV is just over a year old

Review from Samsung US

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Apr 5, 2020

meggy

2 out of 5 stars review

netflix volume problems

when i play anything on netflix, the volume is very very soft. i have to either fast forward or rewind, then hit play again, before the volume can be normal. i turned off the auto volume but still no use

Review from Samsung US

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reply from OBA

meggy, I am sorry that you experienced a volume issue with Netflix app. Our engineer team has tested it in the lab but could not reproduce the issue. If you the volume issue is still present, please reach out to us at: 1) Phone: 1-800-SAMSUNG Available 8AM – 9PM EST (Mon-Fri) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates -Samsung Ambassador

Aug 2, 2021

Carrie

5 out of 5 stars review

Great Tv

love our new 75” tv. we also got a 55”. which does seem to have a better picture quality than the 75”. is there anything we can do to improve this? we have them set the same currently

Review from Samsung US

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