Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
Back to item details
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,941)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

Member photos

  • +1563 images
Sort by |
Showing 351-360 of 10,372 reviews
Jul 25, 2022
Reviewer name: Feesers
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

It's huge!

The images are clear, sound is great, it's a great tv! We love the Samsung channels. It's like being at the theatre.

Review from Samsung Canada
Helpful?3V8BU16WBLTL13878902648
reply from Operations

Thank you, Feesers! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Jan 18, 2023
Reviewer name: Brucie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

SAMSUNG is Superior. I have all Samsung appliances

Awesome picture color and quality. How can I order a spare remote. The one that I have has a button that sticks

Review from Samsung Canada
Helpful?3V8BU16WBLTL13878902648
Jan 16, 2023
Reviewer name: Ampharan
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great TV

Great TV , picture is amazing , sound great. Good value for size. Better than going to theater , super vibrant colours, crisp pictures.

Review from Samsung Canada
Helpful?3V8BU16WBLTL13878902648
Jul 11, 2024
Reviewer name: Peter K
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good TV , but remote could be more convenient

I am sutisfied with a product. The only thing I dont like is the remote control. Apart from remote - everithing is perfect for me

Review from Samsung Canada
Helpful?3V8BU16WBLTL13878902648
May 16, 2025
Reviewer name: Rishabh
1 out of 5 stars
1 out of 5 stars review

Worst TV ever

Worst television ever. Goes totally black in case of night scene. Software is really slow and there is a delay of 2-3 seconds while navigating options. Don't go with Samsung.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Mar 11, 2025
Reviewer name: Casual User
2 out of 5 stars
2 out of 5 stars review

Sluggish interface

The user interface on this tv is very sluggish. There's lots of lag between pressing a button on the remote and the response of the tv.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jul 5, 2026
Reviewer name: Samsung TU7000
4 out of 5 stars
4 out of 5 stars review

Remote

[This review was collected as part of a promotion.] Channel and volume buttons awkward to use. No mic included

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Mar 31, 2020
Reviewer name: JackZ23
1 out of 5 stars
1 out of 5 stars review

Don't Fall For It... waist of time

Don't waist your time. The TV doesn't stop stalling. Freezing. The TV is literally meant to just be for show. I hope I can still return this peice of disaster.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

JackZ23, I am sorry that you are experiencing stalling and freezing with your TU7000 TV. To optimize smart TV performance, please try the Device Care option under the Support Menu. Go to Settings > Support > Device Care > Start Device Care This checks memory and frees up unused cached memory and closes background apps. If you need further troubleshooting with this issue or have any other questions, please reach out to Samsung Customer Support via any of the following options: 1) Phone: 1-800-SAMSUNG (ask for TVs) -- Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) 2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport I hope the above tip resolves your issue. Otherwise, we hope to hear from you and assist with step-by-step troubleshooting in the context of your specific setup.

Apr 5, 2020
Reviewer name: meggy
2 out of 5 stars
2 out of 5 stars review

netflix volume problems

when i play anything on netflix, the volume is very very soft. i have to either fast forward or rewind, then hit play again, before the volume can be normal. i turned off the auto volume but still no use

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

meggy, I am sorry that you experienced a volume issue with Netflix app. Our engineer team has tested it in the lab but could not reproduce the issue. If you the volume issue is still present, please reach out to us at: 1) Phone: 1-800-SAMSUNG Available 8AM – 9PM EST (Mon-Fri) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates -Samsung Ambassador

Aug 2, 2021
Reviewer name: Carrie
5 out of 5 stars
5 out of 5 stars review

Great Tv

love our new 75” tv. we also got a 55”. which does seem to have a better picture quality than the 75”. is there anything we can do to improve this? we have them set the same currently

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648