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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA

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Oct 6, 2020
Jschav
5 out of 5 stars review

Great TV for a really great price.

[This review was collected as part of a promotion.] I bought this tv to replace and older model Toshiba. I needed a smart tv because I was ditching cable. I'm glad I chose samsung. The picture is amazing and the speakers are really good. I would definitely buy another samsung tv without a doubt. The operating system is great as well. I love all my samsung products and I have never been disappointing!!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jun 16, 2022
Lionroots
5 out of 5 stars review

Great tv to buy

[This review was collected as part of a promotion.] Beautiful tv. The picture and sound are clear and crisp. The only thing I did not like was the remote that comes with the tv, the buttons are a bit hard to press but other than that the tv is five stars all the way.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jun 17, 2022
Moviebencher
5 out of 5 stars review

Product is amazing and user-friendly.

[This review was collected as part of a promotion.] My Samsung TV is used on a daily basis primarily for streaming and gaming, and some times is used for school and studies, or the built in feature to connect your phone to the TV is just amazing. TV has many great features and apps for easy and accessible choices and can be used for just about anything you need. Needless to say, the control is even more accessible as you don't have to much trouble finding what you are looking for within at any given moment. The built in connectivity ports are easy to reach and built in LAN cable options is one of the best features as it gives your TV more quality streaming, gaming and faster internet searching. The sleep timer option on the TV is great and whenever I need help with anything I don't understand, the E-manual is also very helpful and easy to find. The quality of the sound and picture is just what you would expect and want from a TV of this size. The wide array of options of apps you can add t your TV is great and only adds to the wide range of features this TV offers.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Apr 2, 2021
NosT1
5 out of 5 stars review

Great Device!!!

[This review was collected as part of a promotion.] We use this television as our main display. The pictures are clear and sound quality are great as well. We love the easiness and intuitive interface for viewing all of our content. You will not be disappointed with this awesome product.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jun 2, 2020
nothappy
2 out of 5 stars review

Disappointed

One of the reasons I bought this was because it is compatible with Alexa. I'm very disappointed that after maybe hundreds of tries, I haven't been able to connect it to Alexa. Been writing back and forth with support and they just keep giving me directions on how to connect Smarthings to Alexa. If you're going to advertise that your TV does something, then make sure it does, or make sure your support knows how to get it to do what it's supposed to

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

nothappy: Thank you for purchasing the Samsung TU7000 4K Smart TV. Your TV works with Alexa-enabled devices. You can ask Alexa to turn on your TV, change channels, control volume, and more. You will need to download both the SmartThings app and the Amazon Alexa app. 1) Discover your TV in the SmartThings app by selecting the Add Device option. 2) Also, be sure that your Alexa device has been discovered in your Alexa app. 3) From the Alexa app, enable SmartThings Skill for a TV. Once this skill is added, go to Discover Devices, and your TV will be automatically discovered. Should you need assistance with setting this up, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, available 8AM - 9PM EST, Mon - Fri 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Oct 6, 2020
fizzz
5 out of 5 stars review

Love This Quality!!

[This review was collected as part of a promotion.] Can't believe the clarity on this TV even for movies that are from the 50's!! The enhanced sound boosts the quality/bass which helps if you don't have room for a surround sound system. Now I hate watching TV on my older models lol. This is a must buy and price is even better.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 21, 2020
Type1dmama
4 out of 5 stars review

Great picture

[This review was collected as part of a promotion.] Great picture but I really wanted the QLED or at least the 8000 series but I needed to keep it within a budget. But the picture is still great and menu easy to navigate. Great choice just not fully what I wanted. You won't go wrong if you choose this one.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Dec 25, 2020
Michelle
4 out of 5 stars review

Great tv for the price

this television has a very nice clear picture the only thing that needs to be changed from the factory settings is the screen brightness it is very dim out of the box to fix this go to eco settings and turn the screen brightness up then go to expert settings and try cool it will make a huge difference i would also recommend getting a soundbar.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 26, 2022
Besttvever
5 out of 5 stars review

This is such a great TV!

[This review was collected as part of a promotion.] This is the best TV I have ever bought! I love the super high resolution, features, and design of this device! I especially like gaming and using Samsung Dex. The super slim bezels are a game changer and make the entire TV feel more immersive.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Dec 7, 2020
Vee H
2 out of 5 stars review

Too many glitches

i wanted to love this tv. but, it is awful compaired to my older non smart tv samsung. it continuously disconnects with my wifi (the older tv has no issues), crashes on certain apps, and is not user friendly at all. the pros are the sound system is great and so are the graphics. everything else is sub par.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

Vee H: Thank you for purchasing the Samsung TU7000 TV and for your review. We appreciate your feedback regarding your connection, apps, and ease of use. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again. 5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care. It improves your apps performance as it frees up unused cached memory and closes background apps. For further assistance or service, please contact us via any of the following options: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Samsung stands behind the quality and performance of our TVs with a limited 1-year manufacturer’s warranty when purchased brand-new from an authorized dealer. ~ Samsung Solutions