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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 3,461-3,470 of 10,373 reviews
Oct 25, 2022
Reviewer name: Hyperbear
3 out of 5 stars
3 out of 5 stars review

Okay TV, poor interface

[This review was collected as part of a promotion.] From a technical perspective, the TV is okay. The picture quality is fine, though I wish it were a little clearer, but that's on me for buying at this price point. The biggest problem with the TV is the interface. The remote is awful. I don't think anyone actually used the prototype before okaying it. The control arrows are too far away from the volume and channel controls, so to use it properly you are forever shifting the remote in your hand. The app buttons for Netflix, etc. get in the way. I've launched the apps a few times accidentally. The interface on the TV itself is poor. When I turn on the TV to use our Roku, the menu bar on the TV itself stays in place, without timing out (apparently due to a recent software update), so that I have to hit the Return button to kill it. I couldn't get the TV hooked up to bluetooth. The software to mirror my computer to the TV is antiquated, has a memory leak, and uses up so many resources I ended up uninstalling it. The web browser is cumbersome and blocks a number of valid sites. The TV tuner has no way of easily hopping to the front of the list, after adding scores of TV shows on its own I have no interest in. Yet it can't pick up the local CBS or ABC affiliates off the digital antenna that I can easily get with my old TV. So, works okay with Roku and the streaming service apps. Does not communicate well with other devices, and the user interface is clumsy.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hi Hyperbear, We appreciate your feedback on the TU7000 TV; please know it will be shared with our internal product teams. I do have a few tips that may improve your experience. First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. Remote Control: If you prefer, you can control your TV with your Smart Phone by downloading the SmartThings App. Menu Bar Auto Appearing: To disable the Menu Bar when using your Roku, go to Settings > General > Smart Features and disable the Autorun Smart Hub setting. Bluetooth Connection: First, to ensure you are pairing correctly, go to Settings > Sound > Sound Output > Bluetooth Speaker List> Pair. - If the TV fails to find a Bluetooth audio device, place the device closer to the TV and then select Refresh. - When you turn on a paired Bluetooth audio device, the TV detects it automatically and then displays a pop-up window. Use this pop-up window to activate or deactivate the Bluetooth audio device. You may want to check the Connection Guide for detailed information regarding connecting your speakers. Go to Source > Connection Guide > Audio Device > Bluetooth. Some things to keep in mind when using Bluetooth headphones: - You can only pair one Bluetooth audio device at a time. - You can't use Bluetooth devices and the Wi-Fi Speaker Surround Setup feature (also called Surround) or TV SoundConnect simultaneously. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Sep 22, 2020
Reviewer name: Jimbo
5 out of 5 stars
5 out of 5 stars review

Great color, picture, and perfect fit

i purchased this unit for my bedroom. it has great color the picture is fantastic and it fits the space perfectly where it is not the only thing you see.. never owning a smart tv before i am very pleased with the smart features. they were unexpected.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 22, 2020
Reviewer name: Tuesgray
5 out of 5 stars
5 out of 5 stars review

Smart TV at its finest

[This review was collected as part of a promotion.] With a crystal clear image, many Smart TV apps (like Apple TV, Disney+, Prime Video, YouTube, etc.), and the ability to wirelessly project laptops and tablets, this TV is perfect for me! I have thoroughly enjoyed every moment of TV watching since my purchase.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Aug 23, 2022
Reviewer name: Love3shop
5 out of 5 stars
5 out of 5 stars review

Picture quality

[This review was collected as part of a promotion.] when I began searching for a new smart tv the most important thing was the quality of the picture. Looking for crisp clean lines and brilliant colors. I got all that in my Samsung. There is a 3D dimension that gives the picture depth that I didn't find in the competition. Extremely happy with my Samsung tv.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Aug 5, 2022
Reviewer name: Derlock
5 out of 5 stars
5 out of 5 stars review

This TV is amazing

[This review was collected as part of a promotion.] I use my TV everyday to stream videos, movies, shows and the quality of the picture is amazing. This TV has not failed me once and it continues to work all the time. For the price and quality it is totally amazing!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Aug 23, 2022
Reviewer name: Candyqueen
4 out of 5 stars
4 out of 5 stars review

This TV is great

[This review was collected as part of a promotion.] This TV is great for what I need it for. I can play games on my PS4 and it runs smoothly the picture quality is beautiful and has multiple settings to adjust for different things like movies, gaming, and shows. Only downside, it is a bit slow when I use my remote, and has seemed to get slower the longer I've had it. I bought this TV less than a year ago so I expected a bit more from it. Occasionally I have issues with it not connecting to my internet and have to unplug and plug back in my TV completely. Overall it is good for standard streaming and gaming services.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 13, 2020
Reviewer name: New tv
3 out of 5 stars
3 out of 5 stars review

Clear pic, smart tv interface is compllicated

i still use an apple tv because the interface is confusing and messy looking. also, pic is dark unless you disable the power saving feature. getting rid of tbe soap opera effect is complicated. i wish the soap opera effect could be fixed with one click. otherwise tbe tv is great. would buy again.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

New tv: Thank you for purchasing the Samsung TU7000 TV and for your review. Your thoughts regarding the interface is important to us and will be shared with our internal teams. You can try Dynamic Picture Mode, or manually adjust the Brightness settings to your liking. Go to Home> Settings> Picture> Expert Settings> Brightness You can try the following steps to eliminate the soap opera effect. Navigate to Settings > Picture > Expert Settings > Picture Clarity Settings The default setting is Auto. This means the feature automatically turns on and off based on the type of program being watched. Change the setting to either Off or Custom. If you select Custom, three additional options are available for further customization to your viewing preference. - Blur Reduction: Use the directional keys on the remote to adjust the Blur setting. - Judder Reduction: Use the directional keys on the remote to adjust the Judder setting. - LED Clear Motion: This option allows you to configure the LED backlight to sharpen fast-moving images. Select to turn On or Off. For further assistance or service, please contact Samsung TV Support at: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 26, 2022
Reviewer name: CMB123
4 out of 5 stars
4 out of 5 stars review

Great TV, glossy screen.

[This review was collected as part of a promotion.] This TV replaces a 18 year old LG 42". Very average TV viewing, no additional equipment used with it. One issue is an annoying screen reflection due to the position/mounting in my room, that has lots of windows. Screen could have been a more matte finish. Without windows or lamps in the room, there would be no problems.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 21, 2020
Reviewer name: MikeLeavingSony
5 out of 5 stars
5 out of 5 stars review

Great for our Bedroom

[This review was collected as part of a promotion.] I love the fact that I can actually connect to all my streaming services, and even my Office 365 email for work. I purchase a Logi Keyboard and mouse combo, and it works fantastic. Samsung has my interest to replace my Sony 65” in the living room, due to the fax that because my Sony is a 2016 model, I can not download the Apple plus app, nor the xfinity app. Please continue your great work with features on your TVs

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 5, 2020
Reviewer name: Dixonpc
4 out of 5 stars
4 out of 5 stars review

Over all its a good tv

[This review was collected as part of a promotion.] when I took the tv out of the box and turn it on .it had a black bar running up and down on the left hand side of the screen . The only service I could find was to have samsung come to my house. So I'm a little down on samsung right now. I hope in the future I can get it fixed.DanHelp

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648