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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 3,201-3,210 of 10,373 reviews
Feb 9, 2023
Reviewer name: EmmaLily
2 out of 5 stars
2 out of 5 stars review

Disappointing

Convoluted remote set up and menu. 30 steps to do, well, ANYTHING. Loses connection with the internet frequently-a problem our last TV (which lasted 11 years) did not have. I thought with it being a Samsung that it would be better but this has not been the case.

Helpful?3V8BU16WBLTL13878902648
Jun 16, 2022
Reviewer name: AUWebb
5 out of 5 stars
5 out of 5 stars review

Nice investment

[This review was collected as part of a promotion.] Not super fancy. Has everything I need for my FIRST Smart TV. Primarily stream and occasionally watch Blu Ray movies. Don't game. And even with one of the slower WIFI speeds (until last week), I still had a great picture and very few streaming issues.

Review from Samsung US
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Sep 17, 2020
Reviewer name: Samuel
5 out of 5 stars
5 out of 5 stars review

Best Samsung TV I've ever owned

[This review was collected as part of a promotion.] Very nice tv. The picture is amazing. Game mode is a plus and you get better color while playing video games. Awsome menu with easy controls. I love this tv and with deffinently stay with Samsung from now on.

Review from Samsung US
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Apr 16, 2021
Reviewer name: Kat22
5 out of 5 stars
5 out of 5 stars review

Samsung 4k Crystal UHD TV

[This review was collected as part of a promotion.] This TV is amazing, I absolutely love it..takes a little getting used to the home screen and maneuvering through it, but its worth it..love the Samsung TV plus app...picture quality is amazing..the remote is hard to use in the dark but it will take time to 'know' it...steaming is awesome..lots of apps to use....my boys are begging to play games on it..but its MY bedroom TV..LOL..I would recommend this TV to everyone!!!

Review from Samsung US
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Apr 23, 2021
Reviewer name: SonnySmiley
5 out of 5 stars
5 out of 5 stars review

Super easy setup.

[This review was collected as part of a promotion.] I use my Samsung 70" TV for watching movies and general TV. At first the small print was a little fuzzy with the coax cable so I plugged in my HDMI cable and right away the TV switched to "New Device Detected " and took me through a very simple and easy setup process. I liked that a lot. Now everything is crystal clear down to the finest detail. Thanks Samsung, finally a "Smart TV" that's actually smart.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jun 29, 2021
Reviewer name: DNice
4 out of 5 stars
4 out of 5 stars review

Love it!

[This review was collected as part of a promotion.] I was a little leery about buying a television this size (82”) so I read a ton of reviews, mostly positive and a few negative just to get the lay of the land which made me pleasantly surprised by the look, setup and performance of this tv when it arrived. It was better than the best reviews and nowhere near the negative ones. A GREAT buy!

Review from Samsung US
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Dec 18, 2020
Reviewer name: Randye
5 out of 5 stars
5 out of 5 stars review

Satisfied with my purchase of Samsung product!

so far im completely satisfied with the television. has great picture and good sounds. i don't have that large of a living room and the sounds feel it up along with the overall size of the screen. i got a good product for a good price and im looking forward for many years of great tv entertainment and good music from the tv

Review from Samsung US
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Mar 30, 2021
Reviewer name: TheCodename
5 out of 5 stars
5 out of 5 stars review

Excellent Workmanship

[This review was collected as part of a promotion.] I have everything I need with this TV. The features are simple and straight forward. Easy to use for the average tech knowledgeable user. This TV is basically a one stop shop whereas you don't really need to connect any external device other than a gaming system and possibly a cable box. The Game Mode feature is super awesome when it comes to playing my XBOX One X. I think I'll be going with Samsung for TV's from this point forward. Thank You Samsung!

Review from Samsung US
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Sep 19, 2020
Reviewer name: Renzo
5 out of 5 stars
5 out of 5 stars review

This tv has an amazing user interface

[This review was collected as part of a promotion.] The tv looks clear and stunning all my games , movies, and tv shows look amazing playing in it , I use from everything fork playing music to movie nights with friends and one of my favorite purchases for electronics in my house

Review from Samsung US
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Aug 10, 2022
Reviewer name: SamsungTVsupporter
3 out of 5 stars
3 out of 5 stars review

Worst samsung remote ever!

[This review was collected as part of a promotion.] Overall I loved this tv when first purchased. Loved the "curve", size, features etc. BUT, over time (about a year) my samsung tv has developed a vertical "ghost band" near the middle of the screen. Sometimes I can see it within the tv program, sometimes I don't notice it, BUT it is always there. Very disappointing to say the least. And the remote?? worst ever. Often hit the wrong button because the "active" use buttons are too close together. One minute I am watching hulu live and I want to fast forward and the next I am out of hulu and into the home app screen... I have to log back into hulu to pickup where I left off. UGH!! Would I buy samsung again?? not really sure anymore.

Review from Samsung US
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reply from Samsung Brand Ambassador

Hi SamsungTVsupporter, We are sorry to hear that you are having issues with a ghost band in the middle of your screen. Please know we are here to help you. Please try the following troubleshooting tips to help solve this issue. First, let's make sure your firmware is up to date. To do so, head to Settings > Support > Software Update. From there, you can easily update if needed. Next, 1. Run a Picture Test on the TV. Navigate to Settings, select Device Care, and then select Self Diagnosis. Select Picture Test, select OK and then view the test. You can choose Yes if the picture looks normal, No if there is a problem with the picture, or Show again to see the image a second time. 2. Determine if lines are appearing during the Picture Test. Look for a line or lines on the screen during the Picture Test. If there are no lines, this means your TV is working fine. To identify and fix the issue, first, try replacing the cable of the external device that is showing lines. - If the lines still appear after replacing the cable, troubleshoot the external device. - If lines appear during the Picture Test, proceed to the next step. 3. Request service if lines appear during the Picture Test. If you see lines during the Picture Test, please visit our Support Center to request service. When calling, ensure you have the TV's model code, software version, and serial number. You can contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor