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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 2,241-2,250 of 10,373 reviews
Aug 5, 2022
Reviewer name: Skip
2 out of 5 stars
2 out of 5 stars review

Quality

bought a 58 inch samsung in november 2020, picture was great, loved the extra channels with samsung plus, but about 3 weeks ago started getting bad pixels on the bottom of the screen, last night it completely went out, in the middle of watching a show, there appeared a brown spot as if the film was melting, at first we thought it was the station, but realized it was the tv when we could not get any other stations, seems this model was not reliable as, this size tv is no longer being made. very disappointed would have thought it would have lasted longer than 20 months, hope the 43 inch samsung i bought for the bedroom a year ago lasts longer than that

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hi Skip, Thank you for your review of the Samsung TU7000 TV. We are sorry to hear about your experience with the brown spot. Please know we are here to help you. To better help you with your specific issue, please call at For more help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Jun 17, 2022
Reviewer name: Albow13
4 out of 5 stars
4 out of 5 stars review

first smart tv.

[This review was collected as part of a promotion.] Love the smart opp, to watch u tube and free movies and get the news etc. never had a big tv - "55" and the clear picture is so good! I added the Samsung sound bar and get the feel of being at the movies!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
May 25, 2022
Reviewer name: Samsung4life
5 out of 5 stars
5 out of 5 stars review

Love the picture and features!

[This review was collected as part of a promotion.] My Samsung is awesome!! Streaming is amazing and has all the apps that I need to watch all of my favorite shows! Not to mention that all of my shows come in great quality, and feel like they are playing right out in front of you. Love the added Samsung TV, because I do not have cable so it is a very good add on.

Review from Samsung US
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Nov 1, 2022
Reviewer name: MovieGals
5 out of 5 stars
5 out of 5 stars review

Perfect for us!

[This review was collected as part of a promotion.] My sister and I are both college students, and we love using our Samsung TV! Watching movies together is something we enjoy doing to wind down after a long day. This TV model checks all the boxes: it fits the space in our apartment, has great quality picture, and is perfect for all of our movie-watching needs!

Review from Samsung US
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Oct 11, 2022
Reviewer name: Toonsquadmom
5 out of 5 stars
5 out of 5 stars review

Crystal clear

[This review was collected as part of a promotion.] I had a 45 inch JVC TV, it finally went out after years of having it. I told my boyfriend we should get a samsung TV, because I use to own a 32inch and it was really good. I love it my boyfriend can hook his Google phone up to it to watch movies. My Nintendo switch can turn it with a touch of a button. It's a really nice TV, I love that it's a smart TV to and it wasn't really expensive either! It is worth what we paid

Review from Samsung US
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Dec 18, 2020
Reviewer name: ABAB
3 out of 5 stars
3 out of 5 stars review

Great TV, but network and app difficulty

i bought this tv and the picture is great; however, every time i turn it on, i have to reconnect it to the network. i have three other samsung's in the house and i do not have this issue with the other ones. sometimes, i am only able to access the samsung plus app. it will not allow me to access netflix, hulu, youtube, etc. i will turn it on and off and it still will not let me access it.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

ABAB: Thank you for purchasing the Samsung TU7000 TV and for your review. I am very sorry that you are experiencing internet connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again. 5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. For further assistance or service, please contact us via any of the following options: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Jun 20, 2022
Reviewer name: Mohcen
5 out of 5 stars
5 out of 5 stars review

The great video quality

[This review was collected as part of a promotion.] I use this TV for home daily usage and so far kids love it. The video quality is great also. It has a very fast video processing which make it a great choice for sport, I watched soccer and really enjoyed watching at all time. We use TV for at least 12 hours per day (weekend around 16 hours) and we didn't observe any issue. The live streaming from netflix and prime is also great.

Review from Samsung US
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Oct 21, 2020
Reviewer name: TeeVeeSteevie
5 out of 5 stars
5 out of 5 stars review

What an amazing experience!

[This review was collected as part of a promotion.] I only wanted a TV to game in 4k.. But this TV has given me so much more value and completely blown away my expectations. The addition of features like Apple Music and Samsung TV Plus make this TV easily the best I've ever purchased, and turned my into a Samsung customer for life.

Review from Samsung US
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Apr 18, 2021
Reviewer name: Lopvic
5 out of 5 stars
5 out of 5 stars review

Great viewing

[This review was collected as part of a promotion.] I actually have a Samsung Curve 55" TV. I love my TV. Accessing the apps are very easy and fast. I think the remote control features can use an upgrade. Entering letters on the keyboard using the remote control can be long and frustrating especially if the wrong password or user is incorrect. You guys could start adding the picture in picture feature on more of your TV's. But still I love the TV. I'm trying to make my home all Samsung TV's.

Review from Samsung US
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Sep 24, 2021
Reviewer name: Wazir
5 out of 5 stars
5 out of 5 stars review

This product has awesome features

[This review was collected as part of a promotion.] I love the picture & the sound quality, it's truly an awesome television set. The picture is so-so vivid I love it Awesome , the best television I've had I awhile, thanks Samsung, I truly love all your products, especially the fold phone, that's a genius move

Review from Samsung US
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