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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 2,081-2,090 of 10,373 reviews
May 31, 2022
Reviewer name: FitlerSquareDad
4 out of 5 stars
4 out of 5 stars review

Great picture; dodgy streaming

[This review was collected as part of a promotion.] First off, the image on this tv is spectacular - no complaints and can't imagine needing anything more. But the streaming menu and navigation are pretty cludgy, with significant input lag and a frequent need to restart the tv to get it to do simple tasks. I have yet to figure out how to move more recently added platforms to the front of the line - very frustrating to scroll past things I have never looked at to get to something I use every day. I replaced a previous ‘dumb' Samsung and wish I had bought another one and just added a Roku stick.

Review from Samsung US
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Sep 13, 2021
Reviewer name: Adam
5 out of 5 stars
5 out of 5 stars review

This TV is wonderful

[This review was collected as part of a promotion.] I use this TV primarily for streaming services as well as gaming. And I have to say it looks phenomenal. Everything I do through this TV just looks and sounds wonderful. It's bassy and has clear audio with a gorgeous image. The processor does great upscaling everything to 4k which is awesome when watching streamed movies and shows. Even the game mode has noticeable differences in quality all for the better. I also use a plex server with TV and setup was a breeze. There's tons of apps to choose from and utilize and has everything you could possibly need. Me and my fiance plan to purchase another at some point. The wifi connection is strong as well as the option to connect via hardline. There's even a steamlink app I use all the time in conjunction with my personal gaming pc! Hands down the best TV experience I've ever had.

Review from Samsung US
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Mar 25, 2022
Reviewer name: Artzler
5 out of 5 stars
5 out of 5 stars review

Great tv, crystal clear and great sound quality

My mom bought 4 returned tvs a month or so ago, this one happened to be with the bunch. It does have a damaged screen BUT that's why it was returned so we got it for a much lower cost. The screen is progressively getting worse but I hope it lasts at least a year or two before I may just invest in a brand new one. Love the tv, the family tv we have is 10 years old, still works like a charm but changing the input to play on my playstation was mind breaking, this one however automatically does that with ease. Watching YouTube and Netflix is also really enjoyable as well. Hopefully this tv lasts as long as it can for me (once again because the screen was damaged hence a return resell at an auction and was not Samsung's fault but was the previous owners fault) I'll be sure to try and save so I can get another one as I just love this tv very much, even if it's a bit damaged. Performance is still very outstanding. (It's also the reason I even play on my playstation, my old tv is really small and far away so not so enjoyable)

Review from Samsung Canada
Helpful?3V8BU16WBLTL13878902648
reply from Operations

Hi Artzler, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV! 

Jul 3, 2020
Reviewer name: Devil Dog
5 out of 5 stars
5 out of 5 stars review

Blown away

i thought my previous tv by hisense which was almost 6 years old had a good picture. then i received this one as a fathers day gift and was blown away. the picture is phenomenal, os is very responsive, apps are plentiful and work flawlessly. i love my new tv.

Review from Samsung US
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Sep 16, 2020
Reviewer name: HappySamsungFan
5 out of 5 stars
5 out of 5 stars review

Feature Rich, Great Quality

[This review was collected as part of a promotion.] I am very happy with my Samsung TV. I use it primarily as a monitor for working at home. The clarity of the picture makes it great for business purposes and also to allow me to relax and watch videos. The thing that I like most about this TV is having AppleTV built in. That is a game changer! Additionally, I love being able to add my other services such as Disney+ and HBO Max. No set top box and a very clean installation. My next phone will definitely be a Samsung.

Review from Samsung US
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Jul 9, 2021
Reviewer name: MAC2FAMS
4 out of 5 stars
4 out of 5 stars review

Awesome tv .

[This review was collected as part of a promotion.] My.main use for this TV is streaming video online. And also for gaming . I find it that the TV is very clear and processes the images at a very fast rate. I have been enjoying it since day 1 and so far I am pleased with my purchase.

Review from Samsung US
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Jun 28, 2020
Reviewer name: Khan
3 out of 5 stars
3 out of 5 stars review

Language settings

I bought it yesterday , When I first opened the TV but language was Arabic. How can I change this language to English. Kindly guide please. all display is in Arabic language unable to figure out any buttons. If not kindly provide me details to how to reset factory default this new LED. Thanks for your help i

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

Khan: Thank you for your review of the TU7000 TV. Please try the following steps to change your language settings. 1) Press Settings on the remote control to bring up the main menu 2) Scroll down to the 4th option (General) and press Enter to get to the General menu 3) Scroll down to the 2nd option (System Manager) and press Enter to get to the System Manager menu 4) Scroll down to the 2nd option (Language) and press Enter to get to the Language menu 5) Select English from the list I hope this helps. If there is anything we can do to further assist and improve your user experience, please do let us know by contacting Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Oct 26, 2020
Reviewer name: Mikish
2 out of 5 stars
2 out of 5 stars review

On my 3rd one already

[This review was collected as part of a promotion.] 1st one out of the box had no picture, 2nd one kept losing internet connection after an hour. 3rd one seems to be working so far. I love my old Samsung tvs but if this one gives me one more problem then I'm going to another manufacturer

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

Mikish: Thank you for purchasing the TU7000 TV. I am very sorry that you experienced issues with your other units and had to go through the experience of replacing them. If you should have any questions or concerns with your new unit, please know that Samsung Customer Support is here to help. 1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Oct 27, 2022
Reviewer name: MissMissy
4 out of 5 stars
4 out of 5 stars review

Works great

[This review was collected as part of a promotion.] Really easy to set up and as a cord cutter I am very pleased with the bonus channels! I like the quick buttons in the repost for Netflix. However I do wish I could change the order of the app list to what I use more often like YouTube. I am happy and would recommend this TV.

Review from Samsung US
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Jun 6, 2022
Reviewer name: HappyShopper
5 out of 5 stars
5 out of 5 stars review

Great picture.

[This review was collected as part of a promotion.] TV has a great picture for cable and streaming. The included Bluetooth is quick and easy (especially good for those with hearing difficulties). The remote works best with TV features, not so well with cable box. The stand looks insignificant, but it is quite stable. Overall, the TV is a good value.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648