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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA

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Showing 1,811-1,820 of 10,370 reviews
May 23, 2022
LoveAbigTV
5 out of 5 stars review

New Samsung TV

[This review was collected as part of a promotion.] We have purchased other Samsung TVs in the past and have always been very satisfied. This TV we bought for our new home and couldn't wait to get it hooked up. Even though it is 75in, my husband and I were easily able to load it into our vehicle and then into our home. It was very easy to hook up and we love the great features and slim, easy to use remote, making everything fast and easy to access. Picture is sharp and clear, with great definition. We are both very happy with our new TV.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 21, 2020
HawaiiBuyer
5 out of 5 stars review

Great Quality and Amazing Smart Features

[This review was collected as part of a promotion.] Great TV! Hands down best quality and great price! The picture is so clear! The smart features are awesome too! I mainly use Disney +, Netflix, and Prime and this TV is an awesome screen to play movies on. The edge to edge is flawless and is sure to blow its audience away.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 25, 2021
Not A Happy Camper
2 out of 5 stars review

Hoping for the best, got let down :(

through no fault of the product itself the interface is horrible. we have an lg tv that for a similar price that we paid has a remote that you can talk to is adaptive and learning and programming your favorite apps and requires no account. to download a simple app for a television subscription service we had to login and set up an account with samsung. and then setting up live tv for our area was ridiculously difficult. we are young and very technology savvy. our other tvs are superior to this one in both quality, remote and display.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 15, 2020
SGP59
5 out of 5 stars review

Samsung 55 inch TU 7000

[This review was collected as part of a promotion.] I bought this tv to replace a Sony TV. The Sony could not access the Apple TV app. After using the Samsung, I will not buy song products anymore. I will only purchase Samsung due to the superior picture and sound quality and technology superiority.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Apr 22, 2021
girlygirl260
4 out of 5 stars review

Great tv

[This review was collected as part of a promotion.] This is an absolutely gorgeous TV the picture is so amazing and clear sometimes you feel like you're actually there we love to watch movies in the living room as a family and it's like being at the movie theater

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Feb 19, 2021
Laura T
3 out of 5 stars review

Overall it is a good buy

i purchased this tv about a month ago after my tv (also a samsung) died. i selected this model as the picture is crisp and vibrant. the reason i rated only 3 stars is because there is s few glitches. the first one is a frozen screen. i have to back out entirely and reselect the movie or show i was watching. the second glitch happens when i rewind. if i need to rewind close to the beginning of a show or movie, it stops rewinding and starts a different show or movie from the next suggested one. i also wish that the remote was backlit. if i watch in bed with my lights out, i have trouble seeing the keys resulting in numerous oops moments. aside from the lighted remote suggestion, i hope that the software glitches are worked out soon. if not i may need to return this one.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Laura T: Thank you for purchasing the Samsung TU7000 TV and for your review. We appreciate your feedback regarding the design of the remote, and will share this with our internal design teams. I am sorry to hear that you are experiencing issues with your TV glitching. Your TV has several self-diagnosis tools built in that can help solve problems with signal, network, picture, or sound. Go to Settings > Support> Device Care > Start Device Care You may also want to clear out your TV's temporary storage space by pressing and holding the Power button for 6 seconds until your TV turns off and back on again. Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. I hope this helps. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Apr 15, 2021
SqurlMasta
5 out of 5 stars review

Clarity is amazing!

[This review was collected as part of a promotion.] We use our Samsung TV day in and day out for multiple services. The kids enjoy gaming out on the big screen, Dad enjoys the clarity for the big game and I enjoy streaming my Spotify directly to the TV for an afternoon cleaning session while jamming out.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Mar 23, 2021
Dre7
3 out of 5 stars review

Not what I expected

i own the same tv in a 43 inch and i love it so when it was time to buy a new tv for my living room this was the first choice. i bought the 55”. first one i bought i returned 2 days later. tv had a very slow response to remote. the hulu, disney+, prime video apps wouldn't open and others kept logging out. one of hdmi ports didnt work. 2nd one i've had about 2 weeks and hulu app never opens! i always have to unplug tv to reset it. also keeps logging out of apps. im quite disappointed. returning it today.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hi Dre7, Thank you for your review of the Samsung TU7000 TV. Your experience is very important to us and will be shared with our product team. Samsung stands behind the quality and performance of our TVs with a limited 1-year manufacturer’s warranty when purchased brand-new from an authorized dealer. Should you want to troubleshoot your issue first, please contact Samsung Customer Support: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Text HELP to 62913 4) Samsung Members App 5) Manuals and Downloads 6) Warranty Info 7) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 8) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 9) …and more product, repair, order, and care options We look forward to hearing from you. ~ Samsung Specialist

Oct 28, 2022
Chiree815
5 out of 5 stars review

My only television.

[This review was collected as part of a promotion.] This might be crazy. But I've never on the television of my own. When I was in the store I seen this television and was like why not. It was one of the best choices that I have ever made. The surroundsound on this television is amazing. The picture quality of a great movie it's like you're there up close in center of all the live action. I would not trade this television for any other. Because in my mind I don't get no better. Also my daughter got a gaming console from her grandparents this past Christmas. It is like one of the best things ever . She can play her game on the tv and it is great. Samsung I just wanna let you know that you guys showed out we're making this TV. Thank you.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 25, 2022
Gammaboo
5 out of 5 stars review

Great picure and solid features.

[This review was collected as part of a promotion.] I actually use this TV primarily as a 43" computer monitor, but it has the added benefit that since it is a Smart TV I can use it at my desk to stream shows, movies, etc. Lots of streaming channel options and the performance is right there with our Roku. Love the idea of an integrated browser and support for keyboard and mouse!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648