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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,941)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 1,151-1,160 of 10,372 reviews
Jul 11, 2022
Reviewer name: MoniBelle27
4 out of 5 stars
4 out of 5 stars review

The picture quality is great!

i do not care for that every time i turn it on it does not recognize that i have internet access. it's basically like i have to re-connect to wifi each time. am i over-looking the voice control on the remote? even the xfinity and netflix remotes have that feature.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jun 17, 2022
Reviewer name: Otibear
5 out of 5 stars
5 out of 5 stars review

Just Absolutely Amazing TV!!!

[This review was collected as part of a promotion.] This 4K TV blew my mind!! Not only it has an incredible picture quality but it also works perfectly with my Samsung Soundbar. This TV really was the perfect final touch for my man cave. My streaming shows and movies never looked and sounded better!! Would recommend this TV in a heartbeat!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jun 6, 2023
Reviewer name: Angela06
1 out of 5 stars
1 out of 5 stars review

I bought this television about a year and a half ago, the screens is now continuously super dim which you can hardly see in a bark room. I'm not happy about having to repair or replace it. Neither of which is going to happen any time soon, I'm not made of money. Does make me feel confident is Samsung products. 🤦🏻‍♀️🤷🏻‍♀️

Review from Samsung Canada
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Support Team

Hello, thank you for your review. We are here to help. Please contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks again, we look forward to hearing from you.

Dec 2, 2022
Reviewer name: T2022
1 out of 5 stars
1 out of 5 stars review

Too dark...no backlight controls.

Bought this last week. Background is so dark that it cannot be watched except in darkest room even with maximum brightness and everything reset as per Samsung recommendations. Backlight controls have been removed by Samsung so cannot fix. Samsung help line says its the fault of the TV producers who make movies and shows too dark. Taking it back, getting different manufacturer.

Review from Samsung Canada
Helpful?3V8BU16WBLTL13878902648
reply from Operations

Hi T2022, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again. 

Aug 22, 2022
Reviewer name: DBenally
5 out of 5 stars
5 out of 5 stars review

This product has great features

[This review was collected as part of a promotion.] I use the tv for everything. I can't complain. Samsung TV's are reliable. I use the tv for everything. I can't complain. Samsung TV's are reliable. I use the tv for everything. I can't complain. Samsung TV's are reliable. I use the tv for everything. I can't complain. Samsung TV's are reliable.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 11, 2020
Reviewer name: albert
5 out of 5 stars
5 out of 5 stars review

Samsung Household

[This review was collected as part of a promotion.] I love my samsung tvs. I bought one for every room in the house and wont use another brand ever. Samsung TV Plus is awesome, I can't believe it is free . I also love being able to connect my phone to all of the tvs and screen share on all at the same time. I've never had a tv this user friendly.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jul 27, 2022
Reviewer name: JWGateway
4 out of 5 stars
4 out of 5 stars review

Excellent 43"

[This review was collected as part of a promotion.] This unit replaced an older HD tv that had very dark scenes. The Samsung is much brighter and has much more defined /contrast in image. Minor problem is Ocasionaly turns on by itself. Solved (we believe) by turning the tv off with the Samsung remote as opposed to the cable box remote. Also lots of options as to Samsung channels available when connected to the internet.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jul 2, 2023
Reviewer name: Logan
3 out of 5 stars
3 out of 5 stars review

Defaults to 30 fps and annoying pop ups on plug in

I have had this over a year. I had issues randomly turning black until Samsung repaired it, and my greatest issues with the TV are that it defaults to 30fps unless you go out of your way to enable game mode, and it asks you to identify whatever is plugged in, every single time, and sets the defaults to 30 fps, which is pointless and frustrating.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 26, 2023
Reviewer name: Hickory
1 out of 5 stars
1 out of 5 stars review

Just get a Roku

This is the worst viewing experience I've ever had with a television. It's slow, the GUI is clunky and unrefined, constant audio issues with any sound bar or sound system. If I could return or exchange I would. I currently have it for sale after a year.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Mar 3, 2022
Reviewer name: Chris
1 out of 5 stars
1 out of 5 stars review

Samsung has let me down

i have always enjoyed all samsung tv just bought this tv tu 7000, i only use it to play video game not much and one day i tried turning it on. the tv wouldnt turn back on very disappointed as i have always been a samsung fanatic it has slightly crushed me. i tried getting my tv fix, i did not care if i would pay for the service but than at again to fix a tv it felt like we where doing a disservice to them. i wish i would be able to be helped better.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Chris: Thank you for purchasing the Samsung TU7000 TV and for bringing your concerns to our attention. Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams. Should you wish to check the status of your case or need any further assistance, please contact us again and reference your last service ticket number. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. ~ Samsung Advisor