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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,941)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 1,021-1,030 of 10,372 reviews
Jan 12, 2023
Reviewer name: Screenack
3 out of 5 stars
3 out of 5 stars review

Meh.

We received this unit as a gift. It's OK, but I don't like "smart" televisions. Integrating complex components like this is a recipe for obsolesce. I especially don't like "yet another app" for features I DO NOT NEED. Y'all have enough tentacles into my private life, enough already.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hi Screenack, We appreciate your feedback on the Samsung TU7000 TV. Please know that you can disable your TV's Smart Features. Go to Settings> General> Smart Features> Disable Autorun Smart Hub. If we can help with anything else, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Nov 11, 2020
Reviewer name: Sg422
3 out of 5 stars
3 out of 5 stars review

Smart TVs

[This review was collected as part of a promotion.] I want to start by saying I love my tv, I just hate that it works kind of slow. Always signing me out of apps, the volume goes up & down too fast and sometimes have to press the in button multiple times before it actually comes on.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

Sg422: Thank you for sharing your experience with the TU7000 TV. I am sorry that you are experiencing some delayed response when when changing volume and some lagging. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings>Support>Software Update Both the current version and new version number will be displayed. The current version is what your TV is using and the new version is the latest update. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for convenience by selecting > Auto Update. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 30, 2022
Reviewer name: Uknowwhatitis
4 out of 5 stars
4 out of 5 stars review

Solid tv for avg person

[This review was collected as part of a promotion.] So I have the 7000 series wall mounted in my living room. After years of being my parents living room TV and anniversary present from me they bought a new qled Samsung and gave this one back to me. It has screen burn in from when they left a DVD menu up on the screen one night. Then I have a TU8300 curved 55 inch that I just bought and never watch that sits under my wall mounted one on a TV stand. It would look dumb being wall mounted since it's curved.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Apr 13, 2021
Reviewer name: TrUGAM3R
4 out of 5 stars
4 out of 5 stars review

Great product

[This review was collected as part of a promotion.] First off im very outspoken and this is my opinions on the pros and cons of this tv. I play online games alot and watch tv when im not gaming so a good tv is a must. The graphics are amazing was first time i actually felt like i was in the games.It does have issue with screen blurriness in fast moving cars and things like that. For example gta v driving super car will blur, rdr 2,and cod warzone no issues at all . And the settings for game mode changes soon as you turn your system on so no hassle there or stress of having to do it every time. And when i finally took a break from playing and was gonna see what i could download to get a chance to watch some thing well samsung had that covered also with samsung tv it has a huge variety of channels i didnt even log in to my other streaming accounts until atleast 3 or 4 days later . Now here are some things to work on samsung. If im not on samsung channel and i try exiting out of ssettings ora different source so i hit exit goes straight to samsung tv along with the back button and guide and pre. Ch. You actually got ro hit home and find what ever you are currently watching hulu ,prime what ever it is and select it again than there is the issue with and if i turn my volume to zero and its connected to ext. audio source only way i can get it to play again is switching to tv audio turn it up even if its 2 notchs than switch it back to surround or ext. audio just basic lil things a firmware update could fix

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jun 16, 2022
Reviewer name: SamsungTvs
5 out of 5 stars
5 out of 5 stars review

Love Samsung

[This review was collected as part of a promotion.] I got this tv for my birthday because I had seen my sister's TV, which is also a Samsung, and I really liked it. What I loved about it is the free channels Samsung offers, as you only need internet connection. I chose this TV because I wanted to use headphones to listen to it when it's too late or my family is asleep, so it works perfectly too. In addition to the Samsung programming, my TV is connected to the PS4, and it is really cool how the TV automatically changes settings from TV to Gaming; but what's even better is that when on the PS4 platform, if I choose Netflix or a similar provider, it changes from Gaming to TV settings on its own again. I'm fascinated with Samsung, my phone is Samsung, TV, refrigerator, oven, I really like this brand.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Aug 23, 2022
Reviewer name: Mdksamsungtv
4 out of 5 stars
4 out of 5 stars review

Great Smart TV

[This review was collected as part of a promotion.] After a short period I noticed a thin orange line straight down the middle of the tv screen when it is on. The line is only noticeable at a close distance and not from far away. Other than that the tv has been great.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 22, 2020
Reviewer name: Tiny
5 out of 5 stars
5 out of 5 stars review

Samsung Crystal tv

[This review was collected as part of a promotion.] I am so pleased with the purchase of my new television! The picture and sound is clear. I've read many reviews that did not speak highly of the tv and I still decided to purchase. I am so happy I did!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 6, 2020
Reviewer name: mulehead
5 out of 5 stars
5 out of 5 stars review

It covers all the features I need, really well.

[This review was collected as part of a promotion.] For a reasonable priced TV I consider this a great buy. I have two other Samsung Smart tv's (10 and 11 years old) that have been great, and still are, that don't have near the features of this tv. That said, I am more than happy with the performance of this one. I haven't made , and probably want any adjustments on this tv. Its just remove from box, hooked up cable and wi fi. I guess because of my other TV's, tablets, and cell phone, didn't have much signing in to do. A great buy.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Apr 1, 2022
Reviewer name: Twill
1 out of 5 stars
1 out of 5 stars review

Gave two tries. Shouldnt have

first one turned on once and never again. got a replacement. was fine for first few days. now it either doesnt read the hdmi input or no volume. have to unplug and plug back in to resolve. would return as i have onky had 7 days but got rid of box after 3 days. waste money.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Twill: I’m sorry to hear that your Samsung TU7000 TV did not meet your expectations. This is not the quality we expect from our products. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty on Samsung's website. Go to Support (upper right corner) and select Warranty information. This will allow you to search for your product and view the full details of the included warranty. Please give us the opportunity to assist you by contacting Samsung Customer Support. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info We hope you’ll give us a chance so we can provide you with the excellent experience we strive for. - Samsung Advisor

Jun 16, 2022
Reviewer name: Frankie2115
5 out of 5 stars
5 out of 5 stars review

This tv has great features!

[This review was collected as part of a promotion.] I love this tv for is wide focus on Bluetooth, you can sink up your head phones and watch your show without interrupting anybody. Fast response time when flipping through apps. Easy set up for me and my family! Thank you Samsung!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648