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Customer reviews for Member's Mark Adler 4-Piece Seating Set for
Member's Mark Adler 4-Piece Seating Set
4.4 out of 5 stars
stars
135 ratings80 reviews
  1. 5 stars73% (98)
  2. 4 stars14% (19)
  3. 3 stars4% (5)
  4. 2 stars4% (6)
  5. 1 star5% (7)

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Showing 61-70 of 80 reviews
Apr 12, 2021
Amber
4 out of 5 stars review

Looks great but covers aren't waterproof

I'm really happy with how the set looks on our deck and it is very comfortable. It does come in one large box so we had to rent a uhaul truck to get it to our house. I will say I didn't read the description well enough to realize that the covers are NOT waterproof which is inconvenient as I was hoping I wouldn't have to take the cushions on and off and could just leave the covers on. Other than that I am really happy with the look of the set.

Helpful?7577F41FWURM13878402966
reply from Member's Mark Supplier

Hello Amber- We are happy you are pleased with the set. The covers are not water proof custom furniture covers for cleanliness as they protect from debre, dust, pollen, sap

May 26, 2021
Vortiz
5 out of 5 stars review

Verified Purchase

Easy to assemble

Such a sleek look

Helpful?7577F41FWURM13878402966
Jul 18, 2021
TWallace
2 out of 5 stars review

Sunbrella Fabric is NOT sun resistant.

I bought this set February 24th, 2021 by July 17th, 2021 the cushions were visibly melted from the sun. The Sunbrella fabric does nothing.

Helpful?7577F41FWURM13878402966
reply from Product Manufacturer

Hello TWallace- I am very sorry to hear your cushions melted in the sun. We would like to further assist you and get this resolved for you. Please contact our customer service department at 1-888-690-9800 between the hours of 8:00am - 5:00pm pst.

May 1, 2022
Cate
4 out of 5 stars review

Like what we have

We got our set yesterday and are very pleased EXCEPT we received TWO sets (2 couches and 4 chairs) but no cocktail table. Still trying to get it resolved. Initially quite happy with what we received.

Helpful?7577F41FWURM13878402966
reply from Product Manufacturer

Hello Cate,Thank you for the 4-star review. We are happy you are pleased with your purchase. Should you have any questions/concerns please feel free to contact our Customer Service Department at (888) 690-9800 between the hours of 8:00 AM - 5:00 PM PT.Thank you,Jerome

Mar 10, 2021
Cindy
5 out of 5 stars review

Verified Purchase

Beautiful

Missing seat covers

Helpful?7577F41FWURM13878402966
reply from Product Manufacturer

Hello Cindy- Thank you for your feedback. We are sorry to hear you are missing covers to your set. We will be more than happy to resolve this for you. Please contact our customer service department at 1-888-690-9800 Monday - Friday 8:00am-5:00pm PST.

Apr 14, 2021
Tom
5 out of 5 stars review

Great Outdoor Seating

I purchased this about a month ago. It all came in one box and was well-packaged. The only assembly was the five minutes it took to put the coffee table together. It is a beautiful and very comfortable set. I love the wide armrests that are ideal for resting your drink and/or plate of food. When we had finished setting up the set, we noticed a slight dent in the metal coffee table top that must have occurred during packing/shipping. We call the phone # on the directions and spoke with a very professional, courteous service representative who requested a picture and receipt. We received a replacement coffee table top two weeks later. I love the custom-fit covers that came with the set that cover all four pieces. The covers came in handy the last month during the pollen invasion and rainy season. We have received many compliments. I would highly recommend this set.

Helpful?7577F41FWURM13878402966
Oct 6, 2021
ktrhea
5 out of 5 stars review

So Beautiful!

I bought this patio set for my new house and I am in love. The black gives it such a modern update to normal patio furniture. I love the thick solid metal arms as it makes it almost a built in drink rest (drinks would fall over on regular wicker). The fact that they come with covers and throw pillows is HUGE!

Helpful?7577F41FWURM13878402966
reply from Product Manufacturer

Hello Klrhea- Thank you for the 5 star review! We are happy you are pleased with your purchase.

Mar 28, 2021
Wes
4 out of 5 stars review

Very stylish & comfortable

We live the look and feel of this patio set. Comes in one incredibly large box & I needed to rent a truck to get it home. The only assembly required is for the coffee table & that was super easy. The only thing we wish is that the cushion covers were zippered so that we could wash the covers when needed. That's the only reason we didn't give this set 5 stars.

Helpful?7577F41FWURM13878402966
reply from Member's Mark Support

Wes, thank you for choosing Member's Mark.

Aug 19, 2020
Missy
1 out of 5 stars review

Verified Purchase

It would be a five if it had all the cushions!

Missing 2 seat and 2 back cushions!

Helpful?7577F41FWURM13878402966
reply from Product Manufacturer

Hello Missy- We apologize for any inconvenience and can understand why this can be frustrating when items are missing to complete your set. Cushions are stored underneath the sofa and chair frames. If you were not able to locate the cushions we would like to help you with getting this issue resolved. Please call us directly at (888) 690-9800 Monday – Friday from 8 am to 5 pm PST, or by email at cs@sunvillahome.com. We look forward to assisting you.

Oct 2, 2021
GRaj
1 out of 5 stars review

missing cushions, but looks good

the sofa set seems sturdy, made with quality materials, but as i have read in some other comments, cushions are missing

Helpful?7577F41FWURM13878402966
reply from Product Manufacturer

Hello GRaj- We are very sorry to hear your are missing the cushions from your set. For missing cushions, please contact our customer service department at 1-888-690-9800 between the hours of 8:00am - 5:00pm pst.