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Customer reviews for NordicTrack Commercial Series S27i Exercise Bike for
NordicTrack Commercial Series S27i Exercise Bike
4.3 out of 5 stars
stars42 ratings42 reviews
  1. 5 stars60% (25)
  2. 4 stars24% (10)
  3. 3 stars5% (2)
  4. 2 stars7% (3)
  5. 1 star5% (2)
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Showing 1-10 of 42 reviews
Oct 17, 2022
Anonymous
3 out of 5 stars review

Needs better handle bar adjustments

Like the bike and the technology. Only real complaint is how low the handle bars are on it. There should be more adjustments available. If you are at all out of shape, or not too flexible and are more than 6 feet tall... it will be uncomfortable. Otherwise it seems nicely built and works well.

Review from NordicTrack
Helpful?2Q6SWNHK3B3913878267203
reply from Supplier Response

Darrin Thank you for this feedback. We are glad that you feel this bike is nicely built and that overall you are enjoying it. But we are sorry that it is somewhat uncomfortable for you. We design our products with a variety of users in mind but we understand that everyone has different comfort needs. This information will be passed on to our product development teams. If you ever need assistance, don’t hesitate to reach out to our team directly. Thanks! - NordicTrack

Jan 11, 2023
Diana M.
5 out of 5 stars review

So far so good!

I bought my S27i when I was unable to run due to injury. After an adjustment period, it has turned into one of my favorite exercise activities. I really enjoy the different challenges and have started a travel list based off of places I've "ridden"! I'm so glad I bought this machine!

Review from NordicTrack
Helpful?2Q6SWNHK3B3913878267203
Apr 14, 2023
Rob C.
2 out of 5 stars review

I ordered a NordicTrack Bike in January

The bike was extremely expensive, but I knew that going in. I paid an outrageous sum to get the bike installed and the installers were rookies who weren't entirely sure of what they were doing. The bike makes a huge racket at times while riding. It took me almost a month of trying to get tech support and when I finally got it, it took almost an hour and a half to get the issue addressed so far as getting parts ordered. When the tech come out he pointed out that several parts installed at the factory were defective (rounded out allen head screws on the crank in two different places), and the part sent to me for the repair wasn't the correct part. So, weeks after getting my bike, it's still making an awful racket many times while riding it. The tech thinks it's the ball bearings in the crank. On top of it all, my manual had pages missing.

Review from NordicTrack
Helpful?2Q6SWNHK3B3913878267203
Feb 9, 2023
Michelle S.
5 out of 5 stars review

Love my bike but support is really hard to get if you have a problem

I love my new bike. I use it every day. My only complaint is it took me days to get a hold of someone to tech-support. I submitted 2 support tickets that went unanswered. I finally had to sit on the phone for an hour and a half to get with someone to talk to someone.

Review from NordicTrack
Helpful?2Q6SWNHK3B3913878267203
Jan 29, 2023
Derrick G.
5 out of 5 stars review

Love It

I don’t really have anything to compare it to but the few bikes I’ve ridden at the gym hold no candle to my Nordictrack. I love the elevation changes I experience the whole nine. I really haven’t tried the settings to much I just let my instructor adjust it but it’s been great so far. I have about 30 rides on it and I’ve only had it about a month so haven’t missed a day yet.

Review from NordicTrack
Helpful?2Q6SWNHK3B3913878267203
Mar 10, 2023
Sherice K.
5 out of 5 stars review

Great Bike

I’ve had this bike since November 2022 and so far I have loved it. The rides are great and I definitely think I made a good choice in purchasing this bike. You may read some reviews about the screen, going blank and stuff not working, but as of today I have had no issues with my screen or my bike whatsoever.

Review from NordicTrack
Helpful?2Q6SWNHK3B3913878267203
Sep 27, 2023
Gray H.
5 out of 5 stars review

Love It!

I was skeptical when I ordered due to all the hype over another certain brand but we already had iFIT with our Treadmill and were impressed with the workouts. But with the huge screen on the bike I find myself immersed in the surroundings-places like Thailand, Tuscany, our National Parks, not to mention the numerous classes. I couldn’t be more pleased!

Review from NordicTrack
Helpful?2Q6SWNHK3B3913878267203
Jan 11, 2023
Anonymous
4 out of 5 stars review

Please Fix

The main Problem with the S27i is that you only put one locking Bolt that holds the Monitor to the bike frame. To be specific the 2" pipe horizonal (under phone or glasses holder below the monitor on the frame) the ONE bolt that holds the monitor from rocking keeps coming loose! Maybe this work with the smaller monitors, but you should reconsider putting two bolds in that area.

Review from NordicTrack
Helpful?2Q6SWNHK3B3913878267203
May 20, 2023
Richard E.
4 out of 5 stars review

Very much enjoy this bike

I am using my Studio S271 bike most every day. I really enjoy the outdoor rides from different parts of the world. It makes my works fun. My only complaint is that Ifit needs to do a better job synchronizing the bike resistance and tilt with the terrain and/or trainers comments.

Review from NordicTrack
Helpful?2Q6SWNHK3B3913878267203
Dec 29, 2022
Steven G.
2 out of 5 stars review

IFit is unfortunately no where near as advertised

Bike is great the ifit is not good. I had such high hopes for it. All over the website it advertised leaderboards which they completely took away. This was my major reason for getting it. Also a month in the speakers pop every 4 to 6 seconds and will need to be replaced. Bike mechanically is sound and very good

Review from NordicTrack
Helpful?2Q6SWNHK3B3913878267203