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Customer reviews for Zinus Night Therapy 9" Wood and Metal Box Spring, Assorted Sizes for
Zinus Night Therapy 9" Wood and Metal Box Spring, Assorted Sizes
4.4 out of 5 stars
stars362 ratings176 reviews
  1. 5 stars74% (269)
  2. 4 stars9% (34)
  3. 3 stars5% (18)
  4. 2 stars3% (10)
  5. 1 star9% (31)

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Showing 171-176 of 176 reviews
Oct 30, 2024
DCA
1 out of 5 stars review

FRAME

Very misleading labeling this a box spring. It is not something to be used with am existing bed frame but as both a frame and 'box spring'. Will be returning it.

Helpful?4ZEZU8ZLRN8913878213437
reply from Zinus

Hello DCA, we're sorry to hear that you were not satisfied with the product description on the website. The description states that the unit is a 9" Wood and Metal Box Spring ( as it has metal frame with wood slats) perfect for lower-profile mattresses.

Jan 12, 2021
Cwanek2122
1 out of 5 stars review

Not great

It was "easy" to assemble until it was time to put the white and blue thing on top- it was impossible to zip and the zipper ended up pulling off to the point we couldn't even fix it! Doesn't fit on our bedframe either. Just a no.

Helpful?4ZEZU8ZLRN8913878213437
Jun 25, 2019
faulty product
1 out of 5 stars review

faulty product

They messed up the Velcro for the wooden planks. They had it staple all incorrectly could not attach properly to the bed, had to buy staple gun and reattach velcro. Faulty product!!!

Helpful?4ZEZU8ZLRN8913878213437
Mar 14, 2019
Pressurized Chef
5 out of 5 stars review

Better than traditional box springs

I bought this two months ago for my memory foam mattress. This was extremely easy to assemble - directions very clear. I found the construction quality to be excellent and would recommend this to anyone. Better than traditional box springs for sure.

Helpful?4ZEZU8ZLRN8913878213437
Jul 29, 2024
Guest Room Update
5 out of 5 stars review

Excellent purchase

I was surprised this shipped in a tall narrow box. Needs to be assembled. Was easy to put together. Very sturdy and looks nice

Helpful?4ZEZU8ZLRN8913878213437
Apr 11, 2025
Rose
1 out of 5 stars review

Not a box spring

This item is not a box spring this is a platform bed. Disappointed.

Helpful?4ZEZU8ZLRN8913878213437
reply from Zinus

We're really sorry to hear about your recent experience with our product. We appreciate you taking the time to let us know, and we want you to know that your feedback is important to us. It’s disappointing to hear that we didn’t meet your expectations with the Zinus Night Therapy 9" Wood and Metal Box Spring, and we’d love to understand more about what happened so we can make things right. Please provide us with more details about your issue by contacting us at support.zinus.com, and we'll ensure that we address your concerns as quickly as possible.