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Customer reviews for Oral-B iO Series 7 Electric Toothbrush, 2 pk., 4 Brush Heads, Choose Color for
Oral-B iO Series 7 Electric Toothbrush, 2 pk., 4 Brush Heads, Choose Color
4.3 out of 5 stars
stars452 ratings448 reviews
  1. 5 stars71% (323)
  2. 4 stars10% (47)
  3. 3 stars6% (27)
  4. 2 stars5% (21)
  5. 1 star8% (34)

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Showing 411-420 of 448 reviews
Jun 12, 2022
Apneighbor
3 out of 5 stars review

Too messy

I like the toothbrush as a whole but mine gets covered in toothpaste even when I rinse the brush head off when charging it. The charger gets covered in toothpaste residue too and it’s very hard to get off.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13878167121
reply from The Oral-B Team

We understand that toothpaste and our Oral-B iO need to work hand in hand to ensure you get that complete cleaning. We're sorry to hear about this, and please be assured that we expect the toothpaste to come off while brushing. We'd like to hear from you about this, so when you have a moment, please give us a call at (800) 566-7252.

May 22, 2024
Nutellapr
2 out of 5 stars review

Charger is not smart. Will kill your battery life.

Product is fine but the charger is not smart. If you keep the device on the charger, which is super convenient, it will prematurely kill your battery. My toothbrush lasts no more than 5 seconds a month after the warranty expired.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13878167121
reply from Customer Care

We're so sorry to hear your toothbrush is no longer holding a charge, and would like to help. Please know, there are many quality checks in place to ensure only the best products reach you. You can always store the handle on the plugged-in charger to maintain it at full power; a battery overcharge is prevented by the toothbrush. So that we can help you further, please give us a call at (800) 566-7252.

Apr 22, 2022
Anonymous
5 out of 5 stars review

Excellent Electric Toothbrush

I wish I had purchased this exemplary product a few years ago. The best electric toothbrush I have ever used and owned. Thank you

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13878167121
Jun 7, 2021
mlmiller240
5 out of 5 stars review

Best toothbrush ever!

This toothbrush is the best. My teeth have never been cleaner, plus my gums are in better shape. Great toothbrush!!

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13878167121
Mar 2, 2022
CJ00
1 out of 5 stars review

Worst experience

Broken out of the box will work at all will not charge, has been at repair facility for 3 weeks with no status changes. Will not use oral-b anymore

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13878167121
reply from Oral-B

We're sorry to hear about your most recent experience with your purchase. Our brushes go through many tests so that they work the best for you. Please give us a call at (800) 566-7252 so that we can help check on the status of your repair.

Jun 7, 2021
Rober1978
5 out of 5 stars review

Works great

[This review was collected as part of a promotion.] It makes my teeth feel so clean and it doesn’t damage my gums

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13878167121
May 8, 2022
Anonymous
1 out of 5 stars review

Stopped working well

It stopped working well after 6 months. The head would only vibrate on the high setting after a while

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13878167121
reply from The Oral-B Team

We want you to be blown away with the amazing cleaning performance of our iO series 9 brushes, so we're so sorry to hear this wasn't your experience. We want our brushes to last for many years after rigorous quality testing which we stand behind with our Oral-B Money Back Guarantee, so we'd love to learn more. When you have a moment, we hope you'll give us a call at (800) 566-7252.

Nov 22, 2021
Maddz14
5 out of 5 stars review

I luv it!

[This review was collected as part of a promotion.] I bought this a month ago and I’m so happy that I did!!!

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13878167121
May 26, 2023
PamH56
1 out of 5 stars review

Mold!!!

Mine got full of black mold within a year. Poor design. Never had this issue with my old Oral B Triumph.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13878167121
reply from Customer Care

As you can imagine, this isn't the experience we expect you to have with your brand new Oral-B iO, Pam. This is likely because it got into contact with an ingredient that is corrosive in nature and made the plastic porous. These things are found in things like soaps, cosmetics, and cleaning agents. You can clean the brush after each use and store the brush head and brush handle in a well ventilated and it should prevent this from happening in the future. For further assistance, please contact us by dialing (800) 566-7252.

Mar 28, 2024
MOLD IO Smart Toothbrush
1 out of 5 stars review

MOLD Buildup.

do not purchase, you'll regret it with the consistent mold buildup despite proper care and handling.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13878167121
reply from Customer Care

We’re sorry to hear you’ve noticed a residue building up on your toothbrush. We have many quality checks in place to ensure only the best products reach you. Please know we understand this is unsightly but it is likely a buildup from regular use. Even if rinsed after each use, residual toothpaste can harden over time and form a residue on your toothbrush and the replacement head. This buildup may be colored depending on your toothpaste and water hardness. In either case, this substance is not harmful and can be removed with a thorough cleaning. So that we can help you further, please give us a call at (800) 566-7252.