Had a problem with the paddle after getting caught in a windstorm. The paddle actually bent over. But customer service was excellent and replaced the paddle even though weather issues are not covered. Excellent customer service Jonathan!

Anchor clip for the seat on my kayak broke. Contacted customer service to obtain replacement parts. Provided photo of clip and serial number of kayak. Customer rep provided replacement/repair kit under warranty.

I have had this kayak for several years now. Nice and wide and sturdy to handle a few bumps. Iplus support was amazing. I lost one of the hatch covers, and right away they were able to send me one out to keep me safe on the water.

This company continues to impress with their exceptional customer service. From warranty issues to general knowledge of products I can’t say enough about them. Unfortunately there are not more companies like this ! Thank You!

Bought this a year ago and just got another lifetime kayak to do with it. These are the best starter kayaks and gave great features for the price. Customer service is great too with helping find replacement parts.

Bought our kayaks a couple of months ago and couldn't be more pleased with our purchase. Great product, great price and very durable. Very, very satisfied. Highly recommend Lifetime Kayaks and products.

All of our fishing club members have the Lifetime fishing Kayak and love the easy way it handles the water even in the rough going. We painted some crazy decals on them so we can tell who is in it from far away, we just love them.

Had a faulty seat i made one phone call and with in 3 minuted they had a mew one on its way I havent received it yet but expect to. So i am really pleased with this company and will be buying more products soon

The man who helped me out was very quick and helpful. I read online how great lifetime customer service is and experienced it first hand. Good service creatsloyal customers!

The customer service rep at Lifetime offers the greatest customer service I have had from any other company in a long time. Will, DEFINITELY, continue going back to Lifetime for years to come.