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Member ratings & reviews for
Serta Perfect Sleeper Glenmoor 14" Pillowtop Mattress Available in Twin, TwinXL, Full, Queen, King, California King

Most helpful positive review

9 customers found this helpful
5 out of 5 stars
5 out of 5 stars review
Verified Purchase

Very Good Quality

I really like this mattress. I had a 4 inch memory foam topper that I bought last year and since I spent a lot of money on that, I didn't want to give it away so I put it on top of this mattress. I'm not sure if it needed it but I didn't want to get rid of it since it was still new. Now the mattress has a soft and firm feel to it. I like how sturdy it is, when I sit on the end of it, the whole mattress does not sag down. I sleep with my two dogs and movement is very minimal when they are moving around on the mattress. I hope this mattress lasts me a long time because I really like it and it's comfortable. It feels like it is a quality mattress when you sit or lay on it.
Fishgirl
Versus

Most helpful negative review

7 customers found this helpful
1 out of 5 stars
1 out of 5 stars review
Verified Purchase

Did not hold its shape

After four weeks the mattress failed to hold its shape where I lay while sleeping. After the mattress lost its shape, I found myself sleeping in a low place in the mattress so not comfortable. I contacted Sam's and was told to contact Serta. After contacting Serta, I was contacted by the delivery service who is now scheduled to pick up the mattress given I chose to return it.
William
Serta Team
Hello William! We are so sorry to hear that you have not had a good experience with your Serta mattress. Please call us at 1...
1,931 reviews
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  • 4 out of 5 stars
    4 out of 5 stars review
    5/30/2017

    Great Mattress

    [This review was collected as part of a promotion.] I had been looking for a Serta Hybrid mattress when this opportunity to try this one came up. I love the hybrid concept of having both coils and memory foam, and This is a very good mattress. I love the added support that you get as opposed to strictly memory foam. My only issue is that I feel much more motion of my partner moving than I did with a straight memory foam mattress or some of the other Serta models we tried at the store. All in all this is a very high quality mattress and box spring, and I would definitely recommend it.
    EMP67
    Originally posted on
    Serta
  • 4 out of 5 stars
    4 out of 5 stars review
    1/6/2019

    Best "knight's" rest

    After a hard working day, challenged by the everyday battles with the long tailed "dragons" of traffic, crusading putting the employer's company name up high, and defending the family "castle", a man (knight) comes home to get some well deserved rest... on the Serta mattress... confortable, reliable to get some sure sleep and rest, sinking perfectly into the pillow-top without having to fight the uncomfortable springs of other mattresses... Thank you Serta for a certain "knight's" rest. RBS
    RobertoB1546778429
    Originally posted on
    Serta
  • 5 out of 5 stars
    5 out of 5 stars review
    1/8/2019

    Incredible mattress at a great price!

    We stumbled across this mattress at Sam's club for what seemed to be an unbelievable price! We thought about it, went to other stores, tried out similar mattresses, etc. The most similar mattress we could find elsewhere with similar technology and features was $2000! We promptly returned to Sam's club to buy this mattress. It's amazing to sleep and not wake up with a sore back! Thanks so much Serta and Sam's Club!
    AndyG1546979808
    Originally posted on
    Serta
  • 4 out of 5 stars
    4 out of 5 stars review
    9/5/2017

    Comfy and Worth the Value

    My husband and I both have different preferences in bed types. I need more support due to my back injuries but this bed suites as both! Is soft enough for comfort but firm enough for back support. My only complaint would have to be that the middle seems to be dipping in already, otherwise it's a great bargin.
    DianaF1504652875
    Originally posted on
    Serta
  • 5 out of 5 stars
    5 out of 5 stars review
    11/25/2017

    Great mattress set for the price

    I bought this mattress set for my guest room. I have had several guest sleep on it and everyone said it was very comfortable and that they slept wonderful. I would recommend this product and when I get ready to replace my King mattress that I currently have, I will probably go with this brand and type.
    CliffH1511635018
    Originally posted on
    Serta
  • 2 out of 5 stars
    2 out of 5 stars review
    5/20/2020

    Glenmoor 2.0 Twin XL is not a firm mattress

    This is advertised as a Firm Mattress on Sam's website. We purchased 2 to make a split king bed. Both of us are not able to sleep on this mattress because it is so soft. When you sit on the side of the bed it compresses to half of its normal height. When you try to roll over on your side it is very difficult because you have sunk into the bed so much. And the warranty is useless, I have been handed off from Sam's help desk to Serta but not one ever picked up the transferred call. Stay away from this mattress unless you want to sleep on a pile of mush.
    Wriggly
    Serta Team
    Hello Wriggly, Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the...
  • 5 out of 5 stars
    5 out of 5 stars review
    2/20/2018

    Long Lasting and Comfortable Bed

    Serta makes the most durable and comfortable beds without breaking your wallet! As long as you follow the directions that come with the mattresses, they will last as advertised. Our previous Serta mattress finally had to be replaced, and we upgraded to the Glenmore Plush Top, and are very happy with the set for the price we paid.
    HappyC1519143886
    Originally posted on
    Serta
  • 2 out of 5 stars
    2 out of 5 stars review
    7/22/2018

    Rock hard mattress.

    Two stars because this mattress is well made, but it is so stiff that I find it difficult to believe there could possibly be firmer mattresses. After years of sleeping on our old queen mattress, we were thrilled to be buying a new and larger mattress. Long story short, we are still sleeping on the old, uncomfortable queen mattress and the new Glenmoor king bed remains empty.
    RobinB1532259862
    Originally posted on
    Serta
  • 1 out of 5 stars
    1 out of 5 stars review
    3/10/2022

    Decent bed

    For what you pay this bed should come with a bed frame. The mark up on products is ridiculous and both Serta and Sam's club are wrong for charging that much for no frame. Bed is very plush. Probably wouldn't buy again though. Doesn't feel like the quality is as high as the price. I've owned other Serta perfect sleepers from the cheaper line and I'd recommend those over this.
    chels
    Serta Team
    Hi there! We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with your ...
  • 5 out of 5 stars
    5 out of 5 stars review
    2/25/2019

    What a difference with Serta!

    A little firm at first but after a little bit of use it settled in and has been a perfect bed for us. Our mattress was way overdue for an upgrade in both size and comfort and this mattress hit both marks while also staying very cool. We love the added room that the king mattress offers and will probably never buy another bed for ourselves that isn't a king sized bed. We also have been very pleased with serta and look forward to purchasing more products from serta.
    JamesB1551107448
    Originally posted on
    Serta
  • 5 out of 5 stars
    5 out of 5 stars review
    3/6/2019

    Excellent balance of firmness and comfort for a competitive value.

    This mattress is very comfortable with a balance of firmness and comfort at the same time. Even if 2 or more people lay down it does not lose it's shape. The mattress also remains at a nice temperature due to it's gel foam. Mu wife and I are very happy with the purchase and sleep much better!
    JorgeL1551893283
    Originally posted on
    Serta
  • 2 out of 5 stars
    2 out of 5 stars review
    9/15/2020

    Very soft, leaves an impression in morning

    We bought 3 sets at one time on the last day of the sale and did not get our discount. This was supposed to be the same mattress that we bought two years ago and loved, but it is not. We've been sleeping on a queen size set for two weeks and it is very soft. My husband causes the bed to be lower on his side and when I get up in the morning, an impression is left that takes some time to level out. It also retains heat, which is not ideal. I sleep better with a quilt over the mattress. The children like their twin size mattresses sets I would buy from Sam's Club again, but not this mattress.
    Mamaof5Monkeys
    Serta Team
    Hello, we are sorry that you are experiencing issues with the Serta Perfect Sleeper Glenmoor 2.0 Pillowtop Queen Mattress. P...
  • 5 out of 5 stars
    5 out of 5 stars review
    6/3/2018

    Perfectly balanced mattress for me

    I have used Serta in the past, which is why I replaced my old one with a hybrid perfect sleeper luxury Glenmoor Super Pillowtop mattress. I love the perfect balance between firmness and comfort. The additional layer of foam on the top does not feel too soft. My sleep has definitely improved since I started using this mattress. Also, it is priced such that its one of the best deals they have. Would highly recommend.
    AliA1527993727
    Originally posted on
    Serta
  • 5 out of 5 stars
    5 out of 5 stars review
    1/28/2019

    Super Pillow Top!!!!

    My wife and I love this mattress already it is so comfortable and my back doesn't hurt anymore! I get hot at night but this bed really does fell cool when you lay on it..its crazy how it works but it does and i love it. Another crazy part is that when i get out of bed to go to the bathroom the bed doesn't move or shake and wake up my wife..now that's a plus! When I lay on it and it forms to my body and the way i sleep! This is the nicest quality mattress we have ever owned. If and i say "IF" cause i can see this mattress lasting us a long while, we will be getting another Serta for sure. Thanks Serta for such a great product, my money was well spent
    DavidW1548645719
    Originally posted on
    Serta
  • 5 out of 5 stars
    5 out of 5 stars review
    1/17/2019

    This Mattress Brings Unyielding Comfort to Your Nights Using 14-inches of Sleep Magic

    There is nothing to complain about with this mattress, except the fact that it took me 23 years of my life to realize how necessary having a quality mattress is! Previously, I had slept on generic twin mattresses and never thought much of a bed as a catalyst for my happiness. The Perfect Sleeper Luxury Hybrid proved me wrong! I have never been an individual that struggles to sleep, but this mattress makes sleeping a delightful experience and provides a comforting sanctuary to rest one's eyes after a hard day's work. The cushion is not to soft and not too firm; it would be Goldilocks' delight! I have noticed no change in form since my purchase and am whole-hardheartedly confident that this mattress will serve me well for years to come!
    BrianN1547763114
    Originally posted on
    Serta
  • 5 out of 5 stars
    5 out of 5 stars review
    4/22/2018

    It's sooo comfortable

    This mattress is so comfy. From the first night I slept on it I knew I was already getting a better night sleep and not wakin g up randomly through the night and waking up restful and and rewady for the day (don't get me wrong I still want to stay in bed all day with this mattress haha) but I don't wake up with back pain like I used to and my overall sleep schedule is so much better then before
    CharlesB1524413526
    Originally posted on
    Serta
  • 5 out of 5 stars
    5 out of 5 stars review
    9/8/2017

    THE AMAZING POWER OF SLEEP

    THE SERTA BRAND HAS REALLY PERFECTED THE ART OF DESIGN AND COMFORT. I HAVE BEEN A LOYAL SIMMONS BRAND CUSTOMER FOR MANY MANY YEARS UNTIL NOW. IN JUST A FEW DAYS I HAVE REGAINED WHAT I HAVE MISSED FOR SO LONG WITHOUT KNOWING IT........AN ENTIRE NIGHT OF TRUE SLEEPING COMFORT WITH NO ACHES AND PAINS UPON WAKING UP. SERTA.....THANK YOU......LIFE IS GOOD!!
    CARLOSV1504894200
    Originally posted on
    Serta
  • 4 out of 5 stars
    4 out of 5 stars review
    5/22/2017

    Comfortable mattress with undisturbed sleep

    [This review was collected as part of a promotion.] The Glenmoor mattress is overall a comfortable mattress. I like the fact that I don't feel my husband moving so my sleep is undisturbed. It offers good support and with the pillow top it makes the mattress comfy. It does keep us cooler during the nite. I wake up feeling much more refreshed and with no back aches! That in itself says a lot! I definitely would recommend this mattress to everyone!
    Aloha808
    Originally posted on
    Serta
  • 1 out of 5 stars
    1 out of 5 stars review
    10/12/2022

    You can feel the springs in this mattress

    I have only had this mattress for six days and this morning when I turned over I could feel the springs hitting my rib. I'd expect this from a $250 mattress but not for the $700 that I paid (not including the matching box spring I bought). Worst part is I already threw out my old mattress and box spring!
    Rex
    Serta Team
    Hi Rex- thanks for letting us know about the issues with your Glenmoor mattress. Our goal is always 100% member satisfaction...
  • 1 out of 5 stars
    1 out of 5 stars review
    6/14/2020

    sags worse than my 20yr old mattress

    We purchased this mattress just under 2yrs ago and I heavily regret it! We found it very comfortable in store and finally gave in after me being sick of sinking to the middle of our old mattress. The 1st few weeks I was happy, but waking up very sore and started getting migraines more frequently again. I gave it time for us to adjust meanwhile I started waking up with bruises on my hips and shoulders! That should never happen with an "ultra plush"! We ended up forking out the cost of a 10" foam topper. Fast foward, not even 6 months from purchase, I realized it was starting to sag in the center. I rotate our mattress every couple months and with my husband being 6' 180lbs and me 5'8" 105-120lbs this is insane. By the end of 2019 it was so b...
    Musolff2015
    Serta Team
    Hello we are sorry that you are experiencing dissatisfaction with your Serta Perfect Sleeper Glenmoor 2.0 Pillowtop King Mat...